Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,280 Reviews)
Rating breakdown 4,280 reviews
5 Stars
3,611
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
468 out of
530)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
Better than all previous models 1-6
on September 27, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Well, on my overall experience with samsung foldables, there has been an impressive improvement over the years!!! The new zfold 7 is slimmer, faster, better camera and better overall feeling! Compeared to the Z fold 6 AI and the Samsung UI 8 feels more responsive but there's one thing that the previos zfold users will eventually miss..... the s-pen support and the overlay "screen" over the internal screen camera! I thing that was an amazing display of technology and on the Z Fold 7 is gone 😢
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone.
on September 28, 2025
Posted by: Nihnglen2025
[This review was collected as part of a promotion.] I have had the phone about 3 weeks now and love it. So far the fold screen is working perfectly. It charges fast, the camera is great.
Haven't done alot.mxore.sith it but am happy with it's performance etc.
Haven't done alot.mxore.sith it but am happy with it's performance etc.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my device
on September 29, 2025
Posted by: Lucky74
[This review was collected as part of a promotion.] I wouldn't trade my device for anything because I love this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fold 7
on September 30, 2025
Posted by: Lovie
from Indiana
Expertise:Intermediate
I like the sleek design of the new fold 7, its lighter and a bit smaller than the fold 4 I originally had. A bit harder to open. But the picture it takes are beautiful and clear. I do recommend this model... so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
This product is okay so far but the screen is not
on October 1, 2025
Posted by: Moonmoon
[This review was collected as part of a promotion.] Like the feature, always loved the software but the main screen is responsive anymore. I think the hinge is not going to last either.
Value
3
Response from Samsung USBy R&R, October 1, 2025
Hi Moonmoon, Thank you for sharing your thoughts on the Galaxy Z Fold7. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Armor Aluminum hinge with a flexible frame, a Snapdragon 8 Elite processor, and an IP68 rating for dust and water resistance. Using Flex Mode and Multi-Window transforms your phone into a powerful multitasking device! We might need more details about how responsive your Cover screen is to better understand your experience. The hinge has been reinforced more than ever before. Please contact our Samsung Support Team to discuss warranty options or repair services if necessary. We appreciate your review and thank you for choosing Samsung’s innovative technology. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Fun new phone
on October 2, 2025
Posted by: Ontherun26
[This review was collected as part of a promotion.] I needed a new phone and was not planning to get something like th Fold7 but the Galaxy AI functionality and the large screen were clear diffentiators for both work and life.
Great hone so far!
Great hone so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for work and school
on October 3, 2025
Posted by: MadameM
[This review was collected as part of a promotion.] I really love the Galaxy Z Fold7- it's like having a tablet and phone, not to mention the very satisfying click you get when you close it! Reminds me of being able to close my phone to hang up in the early 2000s lol I only took a star away for my concern for the screen over time opening and closing it repeatedly might have on it in the future. The Galaxy AI works great for work when I'm struggling with a prompt or the words I'm trying to use, I would say it's better than other Chat AI's I've used so far- definitely worth a try!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Screen protector
on October 5, 2025
Posted by: Samomarno
[This review was collected as part of a promotion.] We need more easy screen use and fast reply to get more
Value
5
Written by a customer while visiting Samsung US