Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,279 Reviews)
Rating breakdown 4,279 reviews
5 Stars
3,610
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
468 out of
530)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Triste product has very good features
on August 16, 2025
Posted by: Artemis340
[This review was collected as part of a promotion.] I've been using my Samsung device daily, and it has completely changed how I stay entertained and productive. I use it for streaming movies and shows in high quality, gaming with smooth graphics, keeping up with sports, and handling work and school tasks with ease. The battery life and display make it stand out compared to others I've tried. I even use it for video calls and quick photo edits. Absolutely love how versatile it is!
Galaxy Al makes the experience even more seamless and personalized, which takes everything to another level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Note 9 love the pen 🖊 feature for taking school n
on August 17, 2025
Posted by: FRRMSR
[This review was collected as part of a promotion.] My bother has the newest version of the Samsung per the picture taken. He loves it, however, the durability test didn't go well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a slick and beautifully designed phone!
on August 17, 2025
Posted by: Haicherrycat
[This review was collected as part of a promotion.] The z fold 7 is a treat to have. With this new slim design, it feels like a normal phone with the benefit of having a bigger inner screen for productivity. I love the new features in Galaxy AI that help me in my work, now i can open multiple tabs and highlight stuffs that i need to search for and pop up in an additional tab. Such a wonderful device with helpful compliment of AI and come with new One UI. I can't stop picking up this phone and keeping it in my hands all day long.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is he fold seven first weeks review
on August 17, 2025
Posted by: Lilgnomey85
[This review was collected as part of a promotion.] My review was on the Galaxy z fold seven and I just wanted to say that I am enjoying this product I picked it out personally because I am disabled and I need help with accommodations and using the new attributes like the Galaxy AI interface really enhances my lack of ability to get through my phone and accommodate my needs and I also do art with mouth and I was looking for an item that was smaller than a tablet but bigger than a phone and it offers me well and many aspects that I was looking for I believe this is a well made product I've always been a fan of Samsung and I look forward to continue doing business with this company and their products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very slow and freezes too often
on August 18, 2025
Posted by: Ondeck2526
[This review was collected as part of a promotion.] This is the first time that I've had a galaxy phone. I am very disappointed in it. It lags another and is very slow. Freezes way too often.
Value
2
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for sharing your feedback on the Galaxy Z Fold7! We want our customers to have the best experience possible, and we hate to learn that your experience hasn't gone as expected so far. We see that you may be experiencing challenges with your buds lagging and freezing. We understand that having your phone lag or freeze can be frustrating. The good news is that these situations can often be resolved without needing to send the device in for service. Simple actions such as rebooting the device and updating the software are just a couple of ways you can help prevent future freezes and crashes. Check out the link attached for options to help troubleshoot this. For any further concerns or if this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive, elegant yet powerful
on August 19, 2025
Posted by: EddyGee
[This review was collected as part of a promotion.] The Z Fold 7 is a device you need to experience first hand to truly understand. No matter what you think you've gleaned from a review video, you can't truly appreciate the true impressiveness of this phone until you spend some time with it in person. Phenomenal piece of kit this is - from Galaxy AI to the vibrant screens and powerful processor, this device delivers the wow factor in a phone market that was beginning to feel uninspired. I love this device and believe you will too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best choice
on August 19, 2025
Posted by: Fee1Zfold7
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a truly remarkable device that feels like a culmination of years of refinement in the foldable phone space. It's a device that doesn't just fold; it transforms, offering a versatile and powerful experience that is hard to match with any other smartphone on the market. What truly elevates the Z Fold 7 is the integration of Galaxy AI. Features like Gemini Live and Photo Assist make tasks feel effortless, whether you're creating images, writing messages, or editing photos and videos. The AI capabilities are not just a gimmick; they are genuinely useful tools that streamline your daily routine and unlock new possibilities for creativity and productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The possibilities with samsung
on August 19, 2025
Posted by: Freshspiderman81
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 7, what can I say. The innovation from the very first fold to the fold 6 was highly impressive, to the introduction of AI . But to slim the fold 7 down. Even thinner then the 6.. well done.
To add 200 mp sensor to it gives it a real flagship feel. In my opinion, throw the entire s26 ultra camera set up, reinvent a way for spen,( fold 7 does not support) and the speakers are a little down size from the fold 6 but ... I can live with that, hope you can too, I mean Galaxy buds pro 3 or 2 will dramatically give you that sound you enjoy.
The fold not unfolded, is a thinner slab phone. Yes I said slab or bar. Only because from the fold 1 to about fold 4. They were bulky and a tad heavy. But the top top feature is always a giving with the display. Best on the market period.
But I did use a stylus on this. It's just not fine tip like the spen. But there is plenty on the market.
Value
5
Written by a customer while visiting Samsung US