Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(4,637 Reviews)
Rating breakdown 4,637 reviews
5 Stars
3,879
4 Stars
525
3 Stars
121
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
626 out of
714)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
I love it so much
on July 31, 2025
Posted by: Zixy
I ❤️
I love
Samsung Samsung
Samsung Samsung
It so beautiful
Written by a customer while visiting Samsung US
Customer Rating
5
It's finally ready!!
on August 2, 2025
Posted by: 3rdgendetailer
from Powder springs GA
Expertise:Intermediate
It's finally here!! The foldable smart phone has finally arrived!!! I came into fold at the zf6. I can say that the few concerns I had with this concept are resolved. I love this phone in every way. I wasn't ever much of an S pen user even w my s22 ultra before, so I'm good with the sacrifice that had to be made to make it better. Its thinner of course, better typing on front screen. No more fat finger texts, battery life is still great, OS is very smooth. ETC....I got mine on preorder at a great price. Thanks for keeping the price okay enough. Well done samsung, well done!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on September 8, 2025
Posted by: Gicaborba
[This review was collected as part of a promotion.] I've had several Samsung cell phones, several different models and this one really satisfies my priorities! very good!
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
It's great to hear from you! We appreciate you sharing your thoughts about the Galaxy Z Fold7. We always look forward to hearing from our valued customers. It's awesome to know that you've been a pivotal part of our Samsung community. We appreciate you and hope to continue to provide you with the best devices in the market. We hope to hear more from you in the future, and for any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great but Could be better
on August 5, 2025
Posted by: Johnny
[This review was collected as part of a promotion.] I really enjoy the fold seven. However I really wish that the battery was a little bigger even though I do get most today without charging. I would like to also like that they treat this phone as a flagship and use the best quality parts available. I would them to redesign the camera bump placement. When trying to charge on certain wireless charger it gets in the way or if you're trying to use a case with magsafe accessories the camera hump gets in the way of some.
Overall I'm really enjoying this device I'm coming from a s22 Ultra. So it is superior device compared to my old device. This will be my first full device and I really enjoying it so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsungs Galaxy Z Fold 7 - Terrible
on August 19, 2025
Posted by: Jbuck25
[This review was collected as part of a promotion.] I have used Samsung phones since the Note. I use my phone primarily for work so the large screen was the main reason for choosing the Z Fold7.
My first disappointment came when I realized that the Z Fold7 did not support the S Pen.
The next disappointment came when I had to keep the phone plugged in or the battery would drain extremely quick.
Galaxy AI is way overrated. AI does offer some nice features but most aspects of AI are gadgets that most users won't use.
For a phone that cost as much as the Z Fold7 you would expect so much more. By the S25 instead. Much better phone.
My first disappointment came when I realized that the Z Fold7 did not support the S Pen.
The next disappointment came when I had to keep the phone plugged in or the battery would drain extremely quick.
Galaxy AI is way overrated. AI does offer some nice features but most aspects of AI are gadgets that most users won't use.
For a phone that cost as much as the Z Fold7 you would expect so much more. By the S25 instead. Much better phone.
Value
1
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7, J Buck! We’re glad to see that you like the S25, but we believe the Z Fold7 has some fantastic features that you’ll really enjoy. While the S Pen is a valuable part of our Galaxy lineup, our main focus with this latest iteration was to create the lightest and thinnest Galaxy Z series experience possible. Maximizing portability was key, ensuring you can easily carry your device while still enjoying powerful capabilities. We also recommend checking out the links attached for tips on enhancing your battery life, like using features such as Device Care. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Way more durable then what i was told
on November 2, 2025
Posted by: Junkcummins97
[This review was collected as part of a promotion.] I dropped it within. First week about 10ft to gravel. It did crack the screen with liquid screen protector but can hardly tell. When its open it's massive and being a lcd screen its not as fragile as i was told when buying it. Iv dropped it twice while it was open screen side down and not a mark, scratch nothing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is pretty amazing!
on August 11, 2025
Posted by: GlassFlee
[This review was collected as part of a promotion.] Getting this new phone has been truly amazing! I no longer have to bring my laptop and tablet with me when going on my trips. This fold 7 allows me to get what I need done with ease. The Galaxy AI is awesome to have available as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Thin!
on July 26, 2025
Posted by: Raventhorn
Expertise:Intermediate
Great phone and soooooo much thinner than my 4. Its also bigger in screen size and the crease is hardly noticeable. Love it!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US