Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,677 Reviews)
Rating breakdown 7,677 reviews
5 Stars
6,299
4 Stars
1,023
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
2nd Z Fold
on September 25, 2026
Posted by: Boone5269
[This review was collected as part of a promotion.] I choose Z Fold for the compact size when closed, fits in pockets easily, less bulky.
Open it is the perfect size for viewing anything and everything. Perfect mini computer. The Fold is a non issue. Never notice it. Slim, light weight, easy use, beautiful graphics. Exceptional picture capacity. May upgrade to Z8 Ultra.
Open it is the perfect size for viewing anything and everything. Perfect mini computer. The Fold is a non issue. Never notice it. Slim, light weight, easy use, beautiful graphics. Exceptional picture capacity. May upgrade to Z8 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 25, 2026
Posted by: Nascar088
[This review was collected as part of a promotion.] I’m pretty sure opening this phone in public makes me look like a sci-fi villain closing a high-stakes trade deal, and frankly, I love it. The screen folding in half never gets old—my friends are still waiting for it to snap, but it just keeps flexing on them. I chose the Z Fold7 because having a whole tablet in my pocket is the only way I can justify "multitasking" (aka watching YouTube while pretending to check my email). 10/10, would unfold dramatically again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best decision
on September 25, 2026
Posted by: Kessiegirl
[This review was collected as part of a promotion.] When it came time to upgrade my phone I was tasked with either staying with the ever faithful Galaxy S25 or taking a chance and going for my first fold, and boy am I glad I choose the fold. My main concern was the how the screen would keep over time, but it stays seemless with crisp clarity and vibrant colors. The camera is flawless, and has remarkable quality. The pictures come out perfect. What really sold me though was the multitasking feature when you folded open you can have up to three screens at the same time. I can't tell you how many times I've used this and how much time and effort it has saved me. Overall this phone has exceeded my expectations in every way, and will forever be my go to phone from here on out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Already have a screen defect
on September 25, 2026
Posted by: TWeber3425
[This review was collected as part of a promotion.] I already have a small area of pixels in my screen. I love my phone, just not sure about durability and longevity. I chose to stay with Samsung but don't want to drop money annually. This is my 3rd Z fold. I am only managing to get 18 months before it is irreparable. I currently have the Z fold 7.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
More useful than you realize
on September 25, 2026
Posted by: Ubermartin
[This review was collected as part of a promotion.] After using the Galaxy Ultra Series for years I decided to switch to a foldable I've always had a Galaxy Tab or a laptop I run a construction company and after switching to the fold I find a really need my tablet or my computer the ability to do multitasking right my invoices is amazing with the fold. Without even realizing it I chose to use my phone instead of looking for another device to get work done what a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quite nice
on September 25, 2026
Posted by: Johnson
[This review was collected as part of a promotion.] I've used the Galaxy Z Fold 7 for over a year and it remains a versatile daily driver for work and play. Open it is a compact tablet great for multitasking, reading, and video. The screen needed repair once, and Samsung's service was fast and excellent. Battery life is the main compromise, less than a day with heavy use. I'm looking forward to silver based batteries that can full charge within 20 minutes, hold much more power, and hopefully last a week or more.
Value
5
Response from Samsung USBy R&R, September 25, 2026
Ahoy Johnson,
The Galaxy Z Fold7 brings incredible versatility to everyday life with its expansive display, multitasking capabilities, and immersive viewing experience. We're happy to hear our service team took great care of you! We also appreciate your feedback regarding battery life during heavy use and your hopes for future charging innovations. Thank you for sharing your experience with Samsung!
-Ty
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The Galaxy Z Fold7 brings incredible versatility to everyday life with its expansive display, multitasking capabilities, and immersive viewing experience. We're happy to hear our service team took great care of you! We also appreciate your feedback regarding battery life during heavy use and your hopes for future charging innovations. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Best multi functional phone in the industry
on September 25, 2026
Posted by: BishopNyaku
[This review was collected as part of a promotion.] Phones works wonders, I run a construction company and have crews and clients to deal.with , my fold7 is my mobile work hub and thing stays operating 24/7 . I like the way its fast and processing .
Value
4
Response from Samsung USBy R&R, September 25, 2026
Hey there BishopNyaku,
Running a construction business demands a device that can keep pace with your needs. The Galaxy Z Fold7 offers fast performance, a large display, and convenient multitasking features to help you stay connected with your teams and clients throughout the day. We’re excited that it has become your mobile work hub. Thank you for choosing Samsung!
-Ty
Samsung Support
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Running a construction business demands a device that can keep pace with your needs. The Galaxy Z Fold7 offers fast performance, a large display, and convenient multitasking features to help you stay connected with your teams and clients throughout the day. We’re excited that it has become your mobile work hub. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
ZFOLD NO TURNING BACK
on September 25, 2026
Posted by: Deebee
[This review was collected as part of a promotion.] I chose the Z Fold series to be one of the best phones ever made on earth!
The blazing fast speeds...Switching screens is a breeze. I am a true blue fan. I tried once ..Just once and knew the dependability was. The screen is sharp and my battery lasts for quite some time without the need to charge.
I currently have it in the Samsung mint color in which I get multiple comments on how they wish they had chosen the same.
I truly honestly believe this Zfold 7 is indestructible.
The blazing fast speeds...Switching screens is a breeze. I am a true blue fan. I tried once ..Just once and knew the dependability was. The screen is sharp and my battery lasts for quite some time without the need to charge.
I currently have it in the Samsung mint color in which I get multiple comments on how they wish they had chosen the same.
I truly honestly believe this Zfold 7 is indestructible.
Value
5
Response from Samsung USBy R&R, September 25, 2026
Hi there Deebee,
Now that's what we love to hear! The Galaxy Z Fold7 combines lightning fast performance, a stunning foldable display, and reliable battery life to deliver an exceptional experience. We're especially happy that your Mint finish is turning heads! Thank you for your loyalty and for being part of the Samsung family!
-Ty
Samsung Support
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Now that's what we love to hear! The Galaxy Z Fold7 combines lightning fast performance, a stunning foldable display, and reliable battery life to deliver an exceptional experience. We're especially happy that your Mint finish is turning heads! Thank you for your loyalty and for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US