Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(4,635 Reviews)
Rating breakdown 4,635 reviews
5 Stars
3,878
4 Stars
525
3 Stars
120
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
626 out of
714)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Daily driver bliss
on November 17, 2025
Posted by: BlueBug
[This review was collected as part of a promotion.] The z fold 7 is the greatest phone ever made. I use the cover screen about half the time and it's easy to use while still being an enjoyable one handed experience. The main screen is the best time I've ever had on a phone. The perfect size for YouTube using multi-window apps and gaming. The processor and ram are plenty fast and the camera is above average in most settings other than low-light. Galaxy Ai - especially within the camera app is incredible. Call assist has saved the day more times than I can count! Battery life is amazing lasting an entire day with heavy use and charging to 100% quickly.
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hello BlueBug,
Thank you for sharing such a thoughtful review of your Galaxy Z Fold7 experience. It’s clear you’re really maximizing both displays, including the one-handed ease of the cover screen and the full multitasking capabilities of the main screen. That combination of productivity and entertainment truly makes the Fold series special. Your comments on performance, Galaxy AI features, and especially Call Assist demonstrate how naturally the phone integrates into your daily life. And even with your mention of low-light moments, it’s great to see how well the camera performs in all your uses. We enjoy seeing the Z Fold7 become a dependable all-day companion for you. Thank you for being part of the Samsung community.
-Ty
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Thank you for sharing such a thoughtful review of your Galaxy Z Fold7 experience. It’s clear you’re really maximizing both displays, including the one-handed ease of the cover screen and the full multitasking capabilities of the main screen. That combination of productivity and entertainment truly makes the Fold series special. Your comments on performance, Galaxy AI features, and especially Call Assist demonstrate how naturally the phone integrates into your daily life. And even with your mention of low-light moments, it’s great to see how well the camera performs in all your uses. We enjoy seeing the Z Fold7 become a dependable all-day companion for you. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect i wachi football game like TV screen
on November 19, 2025
Posted by: Mknyat
[This review was collected as part of a promotion.] Voice commands video editing 👌 with galaxy Ai #1 you can use multiple purposes
Value
5
Response from Samsung USBy R&R, November 20, 2025
Hiya Mknyat,
Thank you for sharing your excitement about the Galaxy Z Fold7. The large screen truly transforms the experience of watching a football game, and it’s great to hear how much you’re using Galaxy AI for editing and voice commands. The Z Fold7 was designed for that kind of versatility, one device that adapts to whatever you’re doing. We appreciate you being part of the Samsung family.
-Ty
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Thank you for sharing your excitement about the Galaxy Z Fold7. The large screen truly transforms the experience of watching a football game, and it’s great to hear how much you’re using Galaxy AI for editing and voice commands. The Z Fold7 was designed for that kind of versatility, one device that adapts to whatever you’re doing. We appreciate you being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Folding King of Android
on November 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung has hit it out of the ball park with this truly Amazing fold 7 it's truly the ultimate phone and folding device allowing for all things possible enjoying all types of media consumption from watching videos video conferences for work and playing all the best games on Google play store if you want the ultimate device for everything all folded away GET ONE YOU WON'T BE DISAPPOINTED......
Value
5
Response from Samsung USBy R&R, November 26, 2025
Howdy Dougdharris1973,
We love hearing that your Galaxy Z Fold7 meets and exceeds your expectations. Its large display, advanced multitasking features, and AI-powered performance make it a top choice for both work and play. It’s great to see how much you’re enjoying the full Galaxy experience. Thanks for your fantastic review. We truly appreciate you choosing Samsung.
-Ty
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We love hearing that your Galaxy Z Fold7 meets and exceeds your expectations. Its large display, advanced multitasking features, and AI-powered performance make it a top choice for both work and play. It’s great to see how much you’re enjoying the full Galaxy experience. Thanks for your fantastic review. We truly appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My honest review of the Z fold 7 - A Game Changer
on December 1, 2025
Posted by: BlueBerry
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 has completely redefined what I expect from a smartphone. From the moment I unfolded it for the first time, the experience felt futuristic and incredibly refined. The improved hinge is smoother and sturdier, and the nearly crease-free inner display makes everything—from reading to gaming—feel immersive and premium. The 7.6-inch screen is bright, vibrant, and perfect for multitasking, which is where this device truly shines. I regularly run three apps at once without any lag, and the performance is consistently fast and reliable.
The camera system surprised me with its clarity and stability. Using the large unfolded screen as a viewfinder makes photography more fun and creative, and low-light shots look crisp and detailed. Battery life is excellent, easily lasting through a full day even with heavy use, and fast charging gives me hours of power with just a short plug-in.
What I appreciate most is how the Fold 7 boosts my productivity. It has replaced my tablet entirely. I can work on documents, take notes, attend video calls, and manage my tasks effortlessly. Flex Mode is incredibly useful for hands-free use during movies, calls, or when following recipes.
Overall, the Galaxy Z Fold 7 is more than a phone—it is a complete productivity and entertainment device. It feels like holding the future in my hands every day, and it has genuinely elevated how I work, create, and stay connected.
Value
5
Response from Samsung USBy R&R, December 2, 2025
Hiya BlueBerry,
Thank you for such a thoughtful review. The Galaxy Z Fold7 features a nearly crease-free display, excellent multitasking capabilities, and cameras that shine on the larger viewfinder, all designed for power and smooth operation. It’s great to hear it replaced other devices in your daily routine and opened new opportunities for work and creativity. We're glad you're experiencing everything the Galaxy Z Fold7 has to offer, as it is designed to help productive users make the most of their mobile devices. We appreciate your honesty and for sharing how it benefits your life. Thank you for your wonderful review and for choosing Samsung as your preferred brand.
-Ty
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Thank you for such a thoughtful review. The Galaxy Z Fold7 features a nearly crease-free display, excellent multitasking capabilities, and cameras that shine on the larger viewfinder, all designed for power and smooth operation. It’s great to hear it replaced other devices in your daily routine and opened new opportunities for work and creativity. We're glad you're experiencing everything the Galaxy Z Fold7 has to offer, as it is designed to help productive users make the most of their mobile devices. We appreciate your honesty and for sharing how it benefits your life. Thank you for your wonderful review and for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Never going back to a normal smartphone!
on December 8, 2025
Posted by: Pancho
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is hands-down the best phone I’ve ever owned. The huge display is incredible it feels like carrying a tablet in my pocket. Watching videos, gaming, and multitasking all look and feel amazing on the bigger screen.
But what really surprised me are the AI features. They make everything smoother and smarter from writing help, to instant summaries, to improved camera processing, to split screen suggestions that actually make sense. It really feels like the phone is working with me, not just for me.
Performance is fast, the build feels premium, and the hinge is the strongest and smoothest so far. If you’ve ever thought about switching to a Fold, this is the generation that gets everything right.
Value
5
Response from Samsung USBy R&R, January 7, 2026
Howdy Pancho,
Thanks for sharing your detailed experience with the Galaxy Z Fold7. The expansive display and foldable design create new opportunities for enjoying content, multitasking, and staying productive. It’s inspiring to hear how Galaxy AI features enhance daily interactions, making tasks more intuitive and smoother. The Galaxy Z Fold7 highlights Samsung’s ongoing leadership in foldable technology and high-end performance. We appreciate your choice of Samsung.
-Ty
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Thanks for sharing your detailed experience with the Galaxy Z Fold7. The expansive display and foldable design create new opportunities for enjoying content, multitasking, and staying productive. It’s inspiring to hear how Galaxy AI features enhance daily interactions, making tasks more intuitive and smoother. The Galaxy Z Fold7 highlights Samsung’s ongoing leadership in foldable technology and high-end performance. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
Ive always had the zflip but wanted the fold and when the fold became avalible for that price i had to jump on this sale and trade my z-flip 7 in to get the z-fold 7 its been years of waiting.
Written by a customer while visiting Samsung US
Posted by: KetamineMedic
Expertise:Intermediate
Verified Purchase:Yes
I love that it unfolds into a huge screen. My eyes are getting bad and it's super helpful. Also watching videos on it is fantastic.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hi there,
It's great to hear that your Galaxy Z Fold 7 is impressing you! We aim to push boundaries and provide fresh experiences with every update. Thank you for sharing your appreciation. From Samsung, with brilliance.
-Ty
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It's great to hear that your Galaxy Z Fold 7 is impressing you! We aim to push boundaries and provide fresh experiences with every update. Thank you for sharing your appreciation. From Samsung, with brilliance.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Arnad
from Florida
Expertise:Expert
Verified Purchase:Yes
Well I belive it could be much better for Samsung it's a nice phone but the battery is not that good it all maybe the lifespan.( I have zfold 2 5 g) and in comparison I think z fold 2 is much better quality. Samsung could off done a lot better quality phone for z fold 7. Also it's so slippery like a glass you have be very careful.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R, December 29, 2025
How is it going Arnad,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Each Z Fold series iteration aims better to balance power, portability, and resource efficiency. Your comparison with earlier models shows how personal preferences and usage habits influence the experience of foldable devices. If your Galaxy phone or tablet's battery drains quickly, don’t worry; help is available! You can make several minor adjustments to extend battery life. First, keep your device’s software up to date to ensure you have the latest security patches for your frequently used apps. Software updates are essential because things are constantly evolving. Next, optimize your battery by going to Settings > Battery, then tap the graph and select View details to see app usage. Turn on Power saving mode to reduce performance and conserve energy. Tap Power saving and enable the switches for your preferred options. Put rarely used apps to sleep in the background to prevent unnecessary drain by selecting Background usage limits. You can also switch to the Light performance profile under Settings > Device care > Performance profile, then select Light for longer battery life. Additionally, more tips on maximizing your device’s battery are available via the link below. What we’ve shared is just a good start. Optimizing your display is straightforward and effective. Go to Settings > Display and lower power consumption by reducing screen brightness or enabling Adaptive brightness to auto-adjust. Set a shorter Screen timeout to turn off the display sooner after inactivity. Enable Accidental Touch protection to prevent unintended touches when your phone is in your pocket or bag. You can also disable the Always On Display from Settings > Lock screen and AOD, or set it to show brief notifications. These options can help extend your battery life. Don’t forget to check the link below for further guidance. We appreciate your support for the Samsung Z Fold series and look forward to introducing additional features in the future.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Each Z Fold series iteration aims better to balance power, portability, and resource efficiency. Your comparison with earlier models shows how personal preferences and usage habits influence the experience of foldable devices. If your Galaxy phone or tablet's battery drains quickly, don’t worry; help is available! You can make several minor adjustments to extend battery life. First, keep your device’s software up to date to ensure you have the latest security patches for your frequently used apps. Software updates are essential because things are constantly evolving. Next, optimize your battery by going to Settings > Battery, then tap the graph and select View details to see app usage. Turn on Power saving mode to reduce performance and conserve energy. Tap Power saving and enable the switches for your preferred options. Put rarely used apps to sleep in the background to prevent unnecessary drain by selecting Background usage limits. You can also switch to the Light performance profile under Settings > Device care > Performance profile, then select Light for longer battery life. Additionally, more tips on maximizing your device’s battery are available via the link below. What we’ve shared is just a good start. Optimizing your display is straightforward and effective. Go to Settings > Display and lower power consumption by reducing screen brightness or enabling Adaptive brightness to auto-adjust. Set a shorter Screen timeout to turn off the display sooner after inactivity. Enable Accidental Touch protection to prevent unintended touches when your phone is in your pocket or bag. You can also disable the Always On Display from Settings > Lock screen and AOD, or set it to show brief notifications. These options can help extend your battery life. Don’t forget to check the link below for further guidance. We appreciate your support for the Samsung Z Fold series and look forward to introducing additional features in the future.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
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Written by a customer while visiting Samsung US