Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(4,635 Reviews)
Rating breakdown 4,635 reviews
5 Stars
3,878
4 Stars
525
3 Stars
120
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
626 out of
714)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Foldable upgrade
on October 14, 2025
Posted by: Calvin4873
[This review was collected as part of a promotion.] I have owned every z fold since the fold 4. I have seen minimal upgrade except from the 6 to the 7. Still has less than average battery life. Here yo hoping the z fold 8 will have increased and better battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone Purchase of Samsung Galaxy Z Fold 7
on October 15, 2025
Posted by: Arniev
Expertise:Intermediate
Verified Purchase:Yes
I'm glad to have purchased a new Z Fold 7, as a replacement for my old Galaxy S22 Ultra.
This is an amazing phone. The new larger screen means more enjoyable hours viewing my favorite movies and online content.
Thanks so very much, Samsung!
🙏🙏🙏
This is an amazing phone. The new larger screen means more enjoyable hours viewing my favorite movies and online content.
Thanks so very much, Samsung!
🙏🙏🙏
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
New Fold 7 Owner
on October 31, 2025
Posted by: ChrisF
[This review was collected as part of a promotion.] I am really enjoying my new Samsung Fold 7. I am coming from a Samsung Ultra S22 so it was time for an upgrade. I debated on going with the S25 Ultra or waiting for the S26 Ultra , but wanted to try something different. I really liked all the features the Fold 7 had to offer. The size of the S22 screen was nice but I like the fact the screen is a little smaller on the fold 7 when folded for normal use. I like the fact that I can unfold the phone and have a much bigger area to view in my free time. It gives me the freedom to watch any YouTube videos or watch sports on a bigger screen which is VERY NICE... I like all the different options of customization you can do to the phone and make it yours. I have only used a little bit of the Galaxy AI, but I am excited to use more of it. Hopefully, Galaxy AI will assist me with any difficult tasks I am trying to accomplish. I have owned the Samsung Fold 7 now for about 2 weeks and I am super happy I made the switch. I definitely recommend it to anyone looking for a new phone. It is definitely worth it!!!
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hey ChrisF,
We’re excited to hear how much you’re enjoying your new Galaxy Z Fold7. The larger viewing area and the ability to unfold into a bigger screen make a noticeable difference for videos, streaming, gaming, and everyday browsing. Many people who upgrade from standard smartphones love discovering new multitasking and customization options that the Z Series lineup offers. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We’re excited to hear how much you’re enjoying your new Galaxy Z Fold7. The larger viewing area and the ability to unfold into a bigger screen make a noticeable difference for videos, streaming, gaming, and everyday browsing. Many people who upgrade from standard smartphones love discovering new multitasking and customization options that the Z Series lineup offers. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It was good the first week then I had issues fixed
on November 4, 2025
Posted by: Sufthegoat
[This review was collected as part of a promotion.] I had issues with their phone whenever I close it, the pixels would go out. I sent it in to get this screen fixed. Still no warning, and they were able to fix it. Good phone but cases aren't good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for productivity, business and work
on November 6, 2025
Posted by: TimothyS
[This review was collected as part of a promotion.] I just bought mine and it's really a productivity beast. Typing this on my new Samsung fold 7 and I must say I'm pretty impressed. I can do zoom calls and see presentations better. I also love that it greatly improved my media consumption as well as gaming experience. I love the design - super thin and light just a regular slab phone while being a pocketable tablet. I love the new AI features including the quick image edit which removes unwanted people/objects on your image. I love that i barely notice the crease and I'm super happy that I got this phone. The 8 inch screen is beautiful and really shows the sharpness of a photo you have taken. There's really a lot to love about this phone and if you're hesitating to buy one, don't! You'll definitely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device! Unique style.
on November 7, 2025
Posted by: rroyalty
[This review was collected as part of a promotion.] Very intuitive to use. Great overall. Top of the line!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Z Fold experience
on November 11, 2025
Posted by: MrZfold
[This review was collected as part of a promotion.] I love how it's thinner snd lighter weight the brightness is awesome the camera has gotten better.... But the one thing I miss the most is the Z Fold 7 no longer has support for an S pen which has honestly caused me to not play games on it as much as I had the previous folds. I hope in the future the support comes back for the S pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold7 is peak.
on November 15, 2025
Posted by: Dahake
[This review was collected as part of a promotion.] After many versions and iterations if the Fold phone, Samsung has hit the nail on the head with this one. For reference, my first foldable phone was the Fold5 and that was a great phone too. This time, the Fold7 just feels much more premium and high quality in my hands. It's a lot more thinner, the screen is larger, and light to hold. Opening and closing the folding screen is always so satisfying. And of course, the quality of the screens is amazing. Aside from that, the overall quality of the operating system and Samsung's software is fantastic. I've had a blast using the Galaxy AI features such as photo editing and search functions. I can't wait to see how Samsung continues to improve their platform. Overall, I feel this version of their Fold phone is just such a refined and exceptional product that I am glad I upgraded from my Fold5. I recommend anyone thinking about it to just go for it!!
Value
5
Written by a customer while visiting Samsung US