Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,278 Reviews)
Rating breakdown 4,278 reviews
5 Stars
3,609
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
467 out of
529)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Simple usage!
on August 30, 2025
Posted by: Feeling fresh
I've only had this for a few days but I can't put it down, the screen s are of high quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
My fold 7 is an Awesome phone . Love it. Keep it up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
No Spen support
on September 8, 2025
Posted by: Blong
Overall, I like the phone. The size is great, it is much slimmer and fits better in my hand. The Camera is excellent. The only down size is no S Pen support. Had I of known I probably would have passed on this update. I use the S Pen regularly and with a screen this size it only compliments it more. Samsung bring back the S Pen on the next model.
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for sharing your honest thoughts on the Galaxy Z Fold7. We’re glad to see that you appreciate its size and camera quality! Speaking of camera quality, the Galaxy Z Fold7 features a stunning 200 MP wide camera, a significant upgrade from the 50 MP wide camera found in the Galaxy Z Fold6. While we recognize the value of the S Pen in enhancing the user experience, our main focus with this latest model was to create the lightest and thinnest Galaxy Z series yet. We prioritize portability to ensure you have the best experience possible. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. Your feedback is important to us! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Neil L
from Va Beach, VA
Expertise:Intermediate
Verified Purchase:Yes
Best piece of technology I have used yet. A catalyst
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE this folding phone!
on October 18, 2025
Posted by: GamerDad1
[This review was collected as part of a promotion.] Multitasking on the Z Fold 7 is a life/game changer. Along with Galaxy AI this device is a powerhouse capable of doing just about anything you can conjure up to do. Sitting at my son's soccer game and playing Borderlands 4 through Xbox Cloud gaming on this big beautiful screen is so satisfying. The responsiveness is phenomenal. I can't get over how amazing this setup is!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone! Wide screen great feature.
on November 7, 2025
Posted by: Paulaact
[This review was collected as part of a promotion.] WIDE SCREEN OPTION IS GOOD FEATURE AND THE GRAPHICS IS AMAZING.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
NICE BUT NOT WHAT I THOUGHT FOR THE PRICE.
on November 18, 2025
Posted by: Bryanna
[This review was collected as part of a promotion.] This phone is nice. But not what I thought i would get for the price. Personally the samsung s22 ultra blows this phone out of the water the camera was incredible on the ultra having a stylus pen. Half the time you have to tap on things multiple times just to get it to work.
Value
2
Response from Samsung USBy R&R, November 19, 2025
Hi Bryana,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that you enjoy the device overall, particularly its design and features. The Z Fold7 is designed for those who appreciate immersive viewing and multitasking, and it clearly offers a different experience from traditional phones like the S22 Ultra. In terms of responsiveness, the Galaxy Z Fold delivers a smooth 120Hz refresh rate powered by the Snapdragon 8 Elite chip, ensuring seamless performance. While the interaction style varies between the two, your insights are valuable. The Z Fold series is continually improving with each new model, and your feedback helps guide innovation. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that you enjoy the device overall, particularly its design and features. The Z Fold7 is designed for those who appreciate immersive viewing and multitasking, and it clearly offers a different experience from traditional phones like the S22 Ultra. In terms of responsiveness, the Galaxy Z Fold delivers a smooth 120Hz refresh rate powered by the Snapdragon 8 Elite chip, ensuring seamless performance. While the interaction style varies between the two, your insights are valuable. The Z Fold series is continually improving with each new model, and your feedback helps guide innovation. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Pool
from Ecuador
Expertise:Expert
Verified Purchase:Yes
Z fold seven has an incredible design, it's so thin and the outer screen is great.
But the cameras, the principal 200mp is correct, but de telephoto is so poor...
But in general it's a great phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 4, 2025
Hiya Pool,
Thank you for sharing your excitement about your Galaxy Z Fold7. We're happy the slimmer design and improved cover display stand out. Camera quality remains a top focus, and your note about telephoto performance is valuable as we continue to improve imaging across the Z Series line. We appreciate your insights and thank you for making Samsung part of your day.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your excitement about your Galaxy Z Fold7. We're happy the slimmer design and improved cover display stand out. Camera quality remains a top focus, and your note about telephoto performance is valuable as we continue to improve imaging across the Z Series line. We appreciate your insights and thank you for making Samsung part of your day.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US