Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,276 Reviews)
Rating breakdown 4,276 reviews
5 Stars
3,607
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
466 out of
528)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
3
It doesn't open completely.
on July 26, 2025
Posted by: nrafa
from Deer Park
Expertise:Intermediate
Very nice but... it doesn't open completely flat..
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
We appreciate your candid feedback regarding the Galaxy Z Fold7! It's great to see that you think the phone is very nice. We understand your concern about it being completely flat when opened, which may be related to the hinge housing. Our Armor Flex Hinge is designed to protect your device during both folding and unfolding. We value your insights as we continue to make improvements. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Good nice phone
on July 28, 2025
Posted by: Bailarin123
[This review was collected as part of a promotion.] Galaxy AI z fold version is the coolest phone that looks like a tablet for wide spaces
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Camera
on August 1, 2025
Posted by: Jair
from NH
Expertise:Expert
Yeah, I like the phone, but the camera performs horrible in low light. I'm bummed that the pictures look like they were taken on a phone from a decade ago. Thinking about sending it back.
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, August 4, 2025
Thanks for sharing your thoughts on the Galaxy Z Fold7, Jair! We really appreciate your feedback regarding the camera. It’s important to know that this device is designed to enhance your photography experience, especially in low-light situations. With its high-resolution sensor and advanced ProVisual Engine, the Z Fold7 captures stunning videos and images, even in darker environments. Our noise reduction technology keeps your shots sharp and vibrant, so you won't have to worry about editing later. We encourage you to take advantage of all the great camera features that come with your Z Fold7. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
My first Fold phone
on July 31, 2025
Posted by: Chronos88
[This review was collected as part of a promotion.] This is my first introduction into the world of foldable phones. I often use my phone for work and watching videos. It's awsome how I can now use the cover screen like a normal phone for working and calls. Then all I need to do is OPEN the phone to have a nice big screen for viewing documents and watching videos.
I don't see how anyone can go back after having something so convenient and practical. I don't see myself giving up this series for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Z Fold 7
on August 9, 2025
Posted by: BigNovaGuy
[This review was collected as part of a promotion.] Both displays are bright and clear in a side by side comparison with my Z Fold 5. The Galaxy AI is seems to be more user friendly than the the initial offering. Data processing and searching is super fast and seamless. The overall phone is extremely light with a slightly larger display area. Me being a big guy and heavy handed person I loved the weight of the of my previous phone but Z Fold 7 is just as comfortable with a thinner profile. So far, so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Must have fold 7 !!!!
on August 13, 2025
Posted by: SamsungKing
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is undeniably the most refined and capable foldable Samsung has yet released. It marries unmatched sleekness with top-shelf performance, monumental camera upgrades, and power-packed AI multitasking—all wrapped in a versatile tablet-phone hybrid. For creators, power users, and those wanting futuristic multitasking capabilities, it's a standout. The Galaxy AI feature is my favorite thus far. I hope they make it compatible with a S pen soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I have ever owned.
on August 14, 2025
Posted by: Joey77jl
[This review was collected as part of a promotion.] This phone has seriously leveled up my work game. It's made me way more efficient and helps me get stuff done faster. Plus, the AI is a lifesaver for keeping things accurate, which is awesome.
Playing games on my phone at home is way better now. My kids, who are 11 and 9, also love what they can do on it.
I would certainly recommend this phone to anyone seeking to enhance their efficiency and knowledge.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jgccxyz
from Indianapolis
Expertise:Expert
Verified Purchase:Yes
I just hate how much it wobbles when on a desk or table. Everything else is great.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US