Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,276 Reviews)
Rating breakdown 4,276 reviews
5 Stars
3,607
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
466 out of
528)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Incredibly thin folding phone!
on August 6, 2025
Posted by: FortFold
[This review was collected as part of a promotion.] Thinnest of the folding designs by far. Front glass and hinge show Samsungs high standards. Inside (plastic?) screen is still fairly easily damaged. Mediocre battery life without battery saver mode. Great chipset and speed, runs Galaxy AI plus multiple other apps without slowdown. If you've been holding out on a folding phone, nows a great time to get one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung fold 7
on August 9, 2025
Posted by: Moetowaij
[This review was collected as part of a promotion.] I love the fold 7 love the design I had all the flips but I never had a fold by far it's the best phone and thinnest phone right now 2025 it just feels right in your hand the weight everything not to mention the buds pro 3 are amazing the sound quality make you feel like your actual there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
AI and Memory
on August 9, 2025
Posted by: TechiatHeart
[This review was collected as part of a promotion.] I enjoy connecting to social media platforms. I also like using AI to help me search. I wish it had more memory so could do more.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone! AI powerhouse!
on August 11, 2025
Posted by: Spf123
[This review was collected as part of a promotion.] The Samsung Galaxy Fold 7 is a powerhouse of innovation, blending cutting-edge hardware with intelligent software. The foldable design feels more refined than ever, with a durable hinge and a stunning 7.6-inch main display that’s perfect for multitasking and media.
The integration of Gemini AI takes the experience to the next level. From smart app optimizations to enhanced voice commands, Gemini AI makes the Fold 7 feel like a true productivity companion. Features like real-time translation, AI-assisted photo editing, and predictive text input are incredibly smooth and useful.
Performance is top-notch, thanks to the latest Snapdragon chip, and battery life easily lasts a full day. The cameras are impressive, with AI enhancements making shots look professional.
Verdict: The Galaxy Fold 7, powered by Gemini AI, is the ultimate foldable for tech enthusiasts who want premium hardware and next-gen AI capabilities. A game-changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice 👌 and Amazing samsung galaxy fold7
on August 18, 2025
Posted by: Like26
[This review was collected as part of a promotion.] I am interested for samsung galaxy fold 7 next week or next month I bought samsung galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z-Folf 7 powerhouse
on October 14, 2025
Posted by: don2345
[This review was collected as part of a promotion.] The phone I have found to be all I need. From the thinness, to the great cameras, size of the screen when flipped open which brings the tab life, to the battery life, all these makes the Z-Fold 7 a powerhouse.
I don't not envisage my daily trips without having my Z-Fold 7with me. Even with a case, it is not bulky. When closed, it becomes a phone long enough for anything and everything a phone is expected to do, and more. Open, it becomes a mini tablet big enough for the needs of a tablet. AI features are top-notch.
I will recommend this phone to anyone who wants and expects a lot from a phone. You will not be disappointed.
I don't not envisage my daily trips without having my Z-Fold 7with me. Even with a case, it is not bulky. When closed, it becomes a phone long enough for anything and everything a phone is expected to do, and more. Open, it becomes a mini tablet big enough for the needs of a tablet. AI features are top-notch.
I will recommend this phone to anyone who wants and expects a lot from a phone. You will not be disappointed.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bobby
from Fl
Expertise:Intermediate
Verified Purchase:Yes
I've done nothing but baby this phone since I bout it and the folding screen has broken randomly with little to no stress put on it. I want a refund.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 17, 2025
Hey there Bobby,
Thank you for your feedback on the Galaxy Z Fold7. The Z Fold series combines a thoughtfully designed structure with multiple layers of ultra-thin glass and protective film, ensuring a balance between flexibility and durability. The Galaxy Z Fold 7 features a screen rated for 500,000 folds, a new titanium frame, and a lighter, thinner Armor Flex Hinge. Its inner screen has a shock-resistant design inspired by bulletproof glass, along with a 50% thicker Ultra-Thin Glass layer and high-elasticity adhesive, all tested for durability. The Armor Flex Hinge, now 27% slimmer and 43% lighter, still maintains the strength needed for the rated number of folds. We recognize the importance of reliable daily use. Samsung products come with a 12-month warranty against manufacturing defects, with optional coverage through Samsung Care+ for eligible devices, offering extended protection and support. Authorized repair centers include uBreakiFix across the US. For more warranty and repair details, please contact Samsung Support. Your feedback helps us continually improve the Fold’s design and hinge durability, making each generation more resilient. Thank you for choosing Samsung and embracing innovation.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy Z Fold7. The Z Fold series combines a thoughtfully designed structure with multiple layers of ultra-thin glass and protective film, ensuring a balance between flexibility and durability. The Galaxy Z Fold 7 features a screen rated for 500,000 folds, a new titanium frame, and a lighter, thinner Armor Flex Hinge. Its inner screen has a shock-resistant design inspired by bulletproof glass, along with a 50% thicker Ultra-Thin Glass layer and high-elasticity adhesive, all tested for durability. The Armor Flex Hinge, now 27% slimmer and 43% lighter, still maintains the strength needed for the rated number of folds. We recognize the importance of reliable daily use. Samsung products come with a 12-month warranty against manufacturing defects, with optional coverage through Samsung Care+ for eligible devices, offering extended protection and support. Authorized repair centers include uBreakiFix across the US. For more warranty and repair details, please contact Samsung Support. Your feedback helps us continually improve the Fold’s design and hinge durability, making each generation more resilient. Thank you for choosing Samsung and embracing innovation.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Meh
on July 26, 2025
Posted by: LiftedNinja
from Georgia
Expertise:Expert
The phone is too thin to me, but I got big hands. The screen is also a lot less brighter in the daylight than my s23 or s24 ultra were. Not having a pen sucks really bad. The camera doesn't have the 100x zoom, which also sucks. Other than that it's ok.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We understand that the design may feel different if you have larger hands, and we appreciate that feedback. The Galaxy Z Fold7 features a significant upgrade with its 200 MP wide camera, compared to the 50 MP camera on the Galaxy Z Fold6, elevating your photography experience to new heights. We also value your input regarding the screen brightness in daylight, as well as the absence of the S Pen. Your insights help us improve. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US