Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(6,750 Reviews)
Rating breakdown 6,750 reviews
5 Stars
5,577
4 Stars
852
3 Stars
174
2 Stars
50
1 Star
97
87%of customers recommend this product.
(
651 out of
749)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Great phone awesome
on June 9, 2026
Posted by: Jadakisww
[This review was collected as part of a promotion.] The galaxy z fold is in a class by itself what a awesome phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great overall phone
on June 10, 2026
Posted by: QuanC8
[This review was collected as part of a promotion.] I'm a college student and constantly need to go back and forth between 2 or 3 windows, so with the phone being able to open up and practically to make 2 phones, it makes multitasking a breeze and it doesn't compromise the viewing aspect. Streaming looks amazing on the bigger screen also. Makes the map look great while driving also.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's wonderful in every way
on June 10, 2026
Posted by: SonnyL
[This review was collected as part of a promotion.] I use it mainly for gaming, but I also take a lot of photos. This device might have the highest quality and options that I've ever seen.
I also like the AI features, I'm currently writing a novel and it's helped in those moments of writers block.
I also like the AI features, I'm currently writing a novel and it's helped in those moments of writers block.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Fold yet.
on June 11, 2026
Posted by: Samsungguru
[This review was collected as part of a promotion.] I have been using the Fold 7 for almost a year now. It has been a very reliable device. The fact that I can fold it up and it fits perfectly in my pocket and is the size of standard phone. It runs all the apps without issue but some of the apps do have issues with the larger screen size. The AI features that have been recently enhanced are easy to use. I have throughly enjoyed using it and look forward the Fold 8.
Value
4
Response from Samsung USBy R&R, June 12, 2026
Hola Samsungguru,
The Galaxy Z Fold7 highlights the remarkable flexibility and convenience that set foldable devices apart. It's wonderful to know that the compact design, reliability, and Galaxy AI features have greatly enhanced your experience. I value your feedback about app optimization on the larger display and your enthusiasm for future Fold devices. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
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The Galaxy Z Fold7 highlights the remarkable flexibility and convenience that set foldable devices apart. It's wonderful to know that the compact design, reliability, and Galaxy AI features have greatly enhanced your experience. I value your feedback about app optimization on the larger display and your enthusiasm for future Fold devices. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Huge upgrade from the 7
on June 12, 2026
Posted by: Watch8classic4life
[This review was collected as part of a promotion.] Are you originally got the watch Seven As my first smartwatch.
Hate to say I was disappointed in the battery life, as I did purchase it as a way to track sleep and health.
This changed dramatically with the watch.Eight classic.
Hate to say I was disappointed in the battery life, as I did purchase it as a way to track sleep and health.
This changed dramatically with the watch.Eight classic.
With galaxy AI integration. A physical spinning bezel for use and look, upgraded battery. I have next in no complaints about this watch.
Battery life could still be a little bit better.But with the size of the watch, i'm not sure how much better I could ask for maybe another hour or two.
Seamlessly connects to all of my samsung devices.I also like how it will connect to outside of the samsung ecosystem.Unlike other companies.
Works great with my z fold seven as well as my galaxy budge, four pro.
I would suggest anyone looking to upgrade or looking for the first smartwatch.
If you have a smaller wrist do get the smaller model. Outside of that, I ten out of ten recommend.
If you have a smaller wrist do get the smaller model. Outside of that, I ten out of ten recommend.
Thank you samsung for another great product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A perfect tool
on June 15, 2026
Posted by: Drbee
Expertise:Expert
After nearly a year now, I don't believe I could return to a single screen phone. Size, hinge smoothness, internal screen sharpness... I'm not sure what else I can say other than I believe this is a perfect design for me. And that it is narrower than the S24 Ultra just makes it easier to hold. I use every bit of these displays. And that it is built around the Android One UI platform means I can customize everything...I am not locked into a limited fenced world. Oh such flexibility and usability. I open it up, Attach it to my Erg and row to videos in the Swiss Alp lakes. This thing is rock solid durable, very bright and is my do everything device, even reading books is very book-like.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market!!! Hands Down!!!
on June 15, 2026
Posted by: Eazy2CALL
[This review was collected as part of a promotion.] What a great device!!! I literally have no complains. The quality of the Galaxy Z Fold's pictures are amazing. It uses a very clean operating system. Has enough RAM for quality gaming and multitasking. Best phone on the market hands down. The amount of amazing features are endlless. I've had so much fun with this phone and would definately recommend it to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The big display
on June 15, 2026
Posted by: Mrsako
[This review was collected as part of a promotion.] Everything works great on this phone except the camera sucks compared to the s25 ultra and the battery charging speed is super slow compared to the 25ultra other than that it's a great phone
Give it a four star because of the slow battery charge in the camera quality
Give it a four star because of the slow battery charge in the camera quality
Value
4
Response from Samsung USBy R&R, June 18, 2026
Hiya Mrsako,
The Galaxy Z Fold7 features an immersive foldable display, powerful multitasking capabilities, and Galaxy AI tools that enhance everyday productivity. It’s great to hear that you are enjoying the overall experience.
The camera on the Galaxy S25 Ultra is outstanding, making it difficult to compare with other devices due to its impressive features. The Galaxy Z Fold7 camera includes a 200MP wide lens, along with a 12MP ultra-wide lens and a 10MP telephoto lens, offering 3x optical zoom and 30x Space Zoom.
We appreciate your feedback on the camera and charging speed, as it helps us refine future Galaxy devices. Thank you for choosing Samsung.
-Ty
Samsung Support
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The Galaxy Z Fold7 features an immersive foldable display, powerful multitasking capabilities, and Galaxy AI tools that enhance everyday productivity. It’s great to hear that you are enjoying the overall experience.
The camera on the Galaxy S25 Ultra is outstanding, making it difficult to compare with other devices due to its impressive features. The Galaxy Z Fold7 camera includes a 200MP wide lens, along with a 12MP ultra-wide lens and a 10MP telephoto lens, offering 3x optical zoom and 30x Space Zoom.
We appreciate your feedback on the camera and charging speed, as it helps us refine future Galaxy devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US