Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(6,750 Reviews)
Rating breakdown 6,750 reviews
5 Stars
5,577
4 Stars
852
3 Stars
174
2 Stars
50
1 Star
97
87%of customers recommend this product.
(
651 out of
749)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
They fixed everything that was wrong with the 6
on June 4, 2026
Posted by: GentleGoodnight
[This review was collected as part of a promotion.] The Z-Fold 7 is my home phone. I have a S26 Ultra for work.
They literally fixed everything I hated about the Z-Fold 6 with the newest model. I have absolutely no complaints, from the improved crease, to the better front screen size to the way the Galaxy AI works. Everything is improved. The camera, the thumbprint reader. Everything. It's a fantastic device that is actually as good as the s series now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is durable despite its fragile look
on June 5, 2026
Posted by: Kinghoieke
[This review was collected as part of a promotion.] I use it for all every day functions, it serves it possible.
Value
4
Written by a customer while visiting Samsung US
Posted by: Ms Crawford
from TEXAS
Expertise:Expert
Verified Purchase:Yes
I've been extremely impressed with my Galaxy Z Fold7 512GB (Verizon). From the moment I started using it, the large foldable display completely changed how I multitask, work, and enjoy entertainment. Having a phone and tablet in one device is incredibly convenient, and the seamless transition between the cover screen and the main display feels natural and intuitive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Laptop replacement for 80% of time
on June 6, 2026
Posted by: STEVE108
[This review was collected as part of a promotion.] This device has fundamentally changed how I work and stay productive on the go. Because my daily workflow involves reviewing complex security architecture diagrams, identity management structures, and technical documentation, having a massive inner display right in my pocket is invaluable. The extra screen real estate allows me to confidently leave my computer behind for the vast majority of my daily tasks.
Multitasking on the inner screen is completely seamless. I can easily have reference materials open on one half of the screen while taking notes or reviewing code on the other. The integration of Galaxy AI takes this productivity a step further. I frequently use Browsing Assist to quickly summarize lengthy technical web pages, and Note Assist is incredible for automatically organizing and formatting my rough ideas after strategy meetings into structured, actionable summaries while traveling.
When I am off the clock, the large display is brilliant for streaming media and reading. The hinge feels incredibly solid, and the hardware is surprisingly comfortable to handle for long periods. It truly bridges the gap between a standard mobile device and a tablet, serving as a genuine laptop alternative. Highly recommended for anyone who needs serious, professional-grade productivity in a portable form factor.
Multitasking on the inner screen is completely seamless. I can easily have reference materials open on one half of the screen while taking notes or reviewing code on the other. The integration of Galaxy AI takes this productivity a step further. I frequently use Browsing Assist to quickly summarize lengthy technical web pages, and Note Assist is incredible for automatically organizing and formatting my rough ideas after strategy meetings into structured, actionable summaries while traveling.
When I am off the clock, the large display is brilliant for streaming media and reading. The hinge feels incredibly solid, and the hardware is surprisingly comfortable to handle for long periods. It truly bridges the gap between a standard mobile device and a tablet, serving as a genuine laptop alternative. Highly recommended for anyone who needs serious, professional-grade productivity in a portable form factor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best graphics.
on June 6, 2026
Posted by: Jenn191
[This review was collected as part of a promotion.] With the fold design it so easy to have multiple apps going at same time and up on the screen at same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multi Task Beast
on June 6, 2026
Posted by: BlueberryGoon
[This review was collected as part of a promotion.] I finally upgraded from the ultra 22 up to the fold 7. While the difference in camera isn't too great, there is a lot more features I will happily enjoy. Recently in the last 6 months, I've been receiving a ton of spam calls and during the initial setup and transfer of my sim, the phone asked if I wanted to enable the Ai screening option. Honestly I didn't think it would be very helpful but I came to find out that it would pick up the spam calls and waste the telemarketers time and I wouldn't have to deal with the pesky notifications or voice mails they always leave behind.
Just that interaction alone has me rearing to make use of all the other AI features it has to offer. But as far as the phone itself goes, it's majestic. I still get to enjoy the real estate of the outside display like what I already was used to. Then you open up the phone and you have a mini tablet to use. The software interaction is way better than I expected since it is android but also simulates a laptop experience. I definitely struggled to decide between this and the ultra 26 but I'm 3 days into the fold and I don't see myself going back. 5/5 🌟
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This device has a large screen love the fold !
on June 7, 2026
Posted by: Samsungacc
[This review was collected as part of a promotion.] Galaxy ai feature is wonderful on this phone ! Large screen for viewing gaming or just scrolling online , my phone definitely has a huge impact in my life bc I use it for everything work school personal play even gaming and watching movies
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung phones don't last
on June 8, 2026
Posted by: Mathew
[This review was collected as part of a promotion.] The quality of the phones now is low including the ranges. Older phones had better range and newer phones made cheap and no signals but pricey
Value
1
Response from Samsung USBy R&R, June 10, 2026
Hi Mathew,
Thank you for sharing your thoughts on the Galaxy Z Fold 7. This device combines innovative engineering with a large, immersive display that sets it apart from traditional smartphones. We appreciate your insights regarding device durability and connectivity performance over time.
The Galaxy Z Fold 7 provides optimal connectivity support, including 5G and Wi-Fi 7 across all band options. If you notice your phone struggling with its network, it may be helpful to perform a network reset. To do this, open **Settings**, tap **General management**, then select **Reset** and choose **Reset network settings**. You will be prompted to enter your PIN or password if one is set. Finally, tap **Reset**. You can then test your mobile connection.
For more information, please check out the online articles linked below. Feedback from long-time Galaxy users is always valuable and helps us continuously improve the experience. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold 7. This device combines innovative engineering with a large, immersive display that sets it apart from traditional smartphones. We appreciate your insights regarding device durability and connectivity performance over time.
The Galaxy Z Fold 7 provides optimal connectivity support, including 5G and Wi-Fi 7 across all band options. If you notice your phone struggling with its network, it may be helpful to perform a network reset. To do this, open **Settings**, tap **General management**, then select **Reset** and choose **Reset network settings**. You will be prompted to enter your PIN or password if one is set. Finally, tap **Reset**. You can then test your mobile connection.
For more information, please check out the online articles linked below. Feedback from long-time Galaxy users is always valuable and helps us continuously improve the experience. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US