Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(6,750 Reviews)
Rating breakdown 6,750 reviews
5 Stars
5,577
4 Stars
852
3 Stars
174
2 Stars
50
1 Star
97
87%of customers recommend this product.
(
651 out of
749)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Z Fold Opened by Eyes
on May 21, 2026
Posted by: MajinHogie
[This review was collected as part of a promotion.] Phone is great; I love having the access to have a folding phone and an easy typing machine with multi tasking accessibility right in my pocket. You may not use the folding much but its great when you need it. I use AI a lot with my job and its great for fixing errors with my pictures or using a translator right on hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fold screen
on May 21, 2026
Posted by: Jag2988
[This review was collected as part of a promotion.] Great feature, to be able to open and have 2 windows open
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on May 21, 2026
Posted by: Khd1999
[This review was collected as part of a promotion.] The phone is phenomenal. It is thin and works exceptionally well. It is a mini tablet. Good for reading and multitasking. It has helped me alot during my travel. I dont need to take my book reader and tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow,A very well equipped feature rich foldable
on May 25, 2026
Posted by: Vioman
[This review was collected as part of a promotion.] I'm a gamer, This phone is a must have for mobile gaming. vivid screen fast and smooth touch it's well worth the price you will not be disappointed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold 7
on May 25, 2026
Posted by: GrandDaGreat
[This review was collected as part of a promotion.] Having been a Fold user since the Z Fold 3, I upgraded to the Z Fold 5 and now with the Galaxy Fold 7 fixed just about every single issue that I personally had with my prior Folds. First off, it's way thinner and lighter than the other models. Which makes it easier for me to hold in hand or my pocket. Second, the front screen, when folded close, now looks like a normal sized phone screen. So no more weird narrow looking web pages and apps. Then there's the battery life which feels to have gotten better over the Fold 3 and 5. That's even with the software updates over time. I've had the Fold 7 now since launch and the software has just gotten better and better with each update. Now with the inclusion of Galaxy AI, OMG! It's like a new device. The Call Assist feature is a game changer for me. Letting it screen unknown calls is just the chef's kiss for me. Transcript Assist is another one that's come in clutch for me in meetings. Then there's Photo Assist which helps me to fix pics of my kids when we're out and about. My kids love what I do in creative studio with our pics, so I guess they give it a thumbs up too.
Now if I had to make a few suggestions it would start with the camera. The Pic quality is pretty good it's not on the level of the Galaxy S26 Ultra line. I really wish I had a better zoom on my Fold 7, especially when I got to concerts and sporting events. Next suggestion would be to bring back S Pen support. I used to use it religiously on my 3 and 5 for note taking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Device I Have Had
on May 25, 2026
Posted by: TechGoDavid
[This review was collected as part of a promotion.] This phone does everything a modern cellular device should and more. Call clarity is great, screen and battery life are fantastic, and I use it as much as my Samsung A9+ tablet, maybe a bit more. Galaxy AI is my chosen digital assistant on this phone, the 6th or 7th Samsung Galaxy phone I have had. It just works. The apps are respnsive, I have plenty of storage space, and the cameras are WOW! I love the 200MP lens/sensor. Audio is clear, and phine calls are even easier with my Buds Pro3.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ZFold best of both worlds!
on May 26, 2026
Posted by: Gunner
[This review was collected as part of a promotion.] I've been rocking Samsung foldables since the Z Fold 3, and I've also owned the Z Fold 4 and Z Fold 6, so I've seen the evolution up close. The Z Fold 7 feels like the biggest leap yet. It's noticeably thinner and lighter than my previous ones, making it much easier to carry in a pocket while keeping that premium, durable build.
Folded, the outer screen is great for quick tasks and one-handed use. Unfold it and the huge inner screen shines for videos, browsing, or serious work.
**The UI is very friendly.** Samsung's latest software on the newest Android is smooth and intuitive. Multitasking feels natural now, splitting the screen for two apps or using floating windows is a huge step up from the early days on my Fold 3.
**I love the Samsung AI features**, especially for enhancing photos. The built-in AI lets me quickly fix lighting, remove unwanted objects, or polish shots from the main camera in seconds. It turns my average pictures into great ones. The smart search and note summaries also save me time daily.
The phone runs fast and handles heavy multitasking, and everything else without breaking a sweat. Battery life easily lasts a full day with my normal heavy use.
My one big miss: the S Pen. After using it on earlier models, I really miss the ability to quickly take notes in meetings, sketch ideas, or add changes to drawings. Samsung dropped built-in support to keep it slim, and that's the one gap I feel for productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has its issues but I like it
on May 26, 2026
Posted by: Gambit
[This review was collected as part of a promotion.] First one the side button stopped working completely a few months after buying. Second kept acting like water was in the port so it wouldn't charge. The one im on now got a small black dot in the fold. All and all the phones nice I like the features it has.
Value
4
Written by a customer while visiting Samsung US