Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(6,750 Reviews)
Rating breakdown 6,750 reviews
5 Stars
5,577
4 Stars
852
3 Stars
174
2 Stars
50
1 Star
97
87%of customers recommend this product.
(
651 out of
749)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
Samsung Galaxy Z Fold: A Cut Above
on April 27, 2026
Posted by: Pacemace
[This review was collected as part of a promotion.] One of the most sophisticated foldable smartphones on today’s market is the Samsung Galaxy Z Fold7. This phone provides users with an elite experience, which combines innovation and usability in one product. After using the device, one can definitely say that it is a very efficient solution for work and leisure that fixes many issues with foldable smartphones found in earlier products.
One of the improvements of this phone is the design of the phone itself. First, this product is much thinner and lighter than any other phones from this family. As a result, holding the phone becomes easier. Moreover, thanks to the new design of the hinge, this phone closes better and feels like a regular smartphone when folded. Overall, the build quality of this smartphone is top-notch; however, the issue of durability is not yet fixed.
Overall, the Samsung Galaxy Z Fold7 offers a sophisticated and multi-purpose experience, keeping on track with the evolution of the smartphone industry. The best candidates for this product are those who need a device capable of operating in the role of a tablet and phone at once. It provides outstanding performance, a perfect screen, and good usability features, thus ranking among the best options of this category.
Value
4
Response from Samsung USBy R&R, May 5, 2026
Hello Pacemace,
You really captured what makes the Galaxy Z Fold7 stand out. The refined design and versatile form factor bring together productivity and entertainment in a unique way. It is great to see it delivering that high level experience in both areas. Thank you for being a Samsung customer.
-Ty
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You really captured what makes the Galaxy Z Fold7 stand out. The refined design and versatile form factor bring together productivity and entertainment in a unique way. It is great to see it delivering that high level experience in both areas. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great furnitures
on April 28, 2026
Posted by: Joshua
[This review was collected as part of a promotion.] All the new features and the thieniss of it compared to the fold 6 better now:)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 28, 2026
Posted by: Noskcaj4
[This review was collected as part of a promotion.] I am impressed with the size of the screen all while still being a normal size phone while folded closed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Life with a ZFold7
on May 1, 2026
Posted by: BuzzSamGalZ47
[This review was collected as part of a promotion.] I purchased this Z Fold 7 back in March of this year.
So far, it has not disappointed me.
The larger screen and it being a fold, really makes the cellphone more of a luxury in my eyes and the eyes around me.
The security features have not failed me. I have lost this phone three times now, and have been able to find and recover it with NO PROBLEMS AT ALL. This is very important for me, as I do tend to sit it down while doing transactions and forget it.
The AI features and capabilities are top notch, as never before have I been able to get indepth knowledge of things I search.
Ex. I searched for a 2025 Volvo XC90 Hybrid, with the help of AI, I get what I ask for, specs and more. Here's the game changer! AI also gives me data like problems on hybrid models, so that I am able to make a better decision on the best model, AI features a follow up so that I can as further questions, and AI is able to summarize, copy, and or formulate the search into a Pdf format so that I can save, print, or review it later.
So far, so good, and as I get to know my SGalZ47 better, I will update you.
So far, it has not disappointed me.
The larger screen and it being a fold, really makes the cellphone more of a luxury in my eyes and the eyes around me.
The security features have not failed me. I have lost this phone three times now, and have been able to find and recover it with NO PROBLEMS AT ALL. This is very important for me, as I do tend to sit it down while doing transactions and forget it.
The AI features and capabilities are top notch, as never before have I been able to get indepth knowledge of things I search.
Ex. I searched for a 2025 Volvo XC90 Hybrid, with the help of AI, I get what I ask for, specs and more. Here's the game changer! AI also gives me data like problems on hybrid models, so that I am able to make a better decision on the best model, AI features a follow up so that I can as further questions, and AI is able to summarize, copy, and or formulate the search into a Pdf format so that I can save, print, or review it later.
So far, so good, and as I get to know my SGalZ47 better, I will update you.
Value
4
Response from Samsung USBy R&R, May 5, 2026
How is it going BuzzSamGalZ47,
It's great to hear how the Galaxy Z Fold 7 is improving your daily experience. Its large display and foldable design offer a premium feel, while features like device security and Galaxy AI provide added confidence and convenience. It seems to be becoming a reliable companion for you. Thank you for being a Samsung customer!
-Ty
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It's great to hear how the Galaxy Z Fold 7 is improving your daily experience. Its large display and foldable design offer a premium feel, while features like device security and Galaxy AI provide added confidence and convenience. It seems to be becoming a reliable companion for you. Thank you for being a Samsung customer!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Terri
Verified Purchase:Yes
I've always liked these phones since I saw my bosses. Last one was the 4, so I upgraded to the 7, and it's bigger and more fun! I highly recommend.
Response from Samsung USBy R&R, May 8, 2026
Hi Terri,
Thank you for sharing your experience with the Galaxy Z Fold7. Upgrading from the Z Fold4 to the Z Fold7 highlights how much the larger display and refined design have improved. It's wonderful to hear that the Fold experience has become even more enjoyable for you. We appreciate your enthusiasm for the Z Fold Series and thank you for choosing Samsung as your preferred brand.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Upgrading from the Z Fold4 to the Z Fold7 highlights how much the larger display and refined design have improved. It's wonderful to hear that the Fold experience has become even more enjoyable for you. We appreciate your enthusiasm for the Z Fold Series and thank you for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features. It is a total c
on May 9, 2026
Posted by: 000733
[This review was collected as part of a promotion.] This phone is a total computer in the PaLM of my hand there's no need to have AA computer laptop are a tablet, it is all-in-one.
Value
5
Response from Samsung USBy R&R, May 12, 2026
Hello 000733,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The ability to combine the features of a phone, tablet, and productivity device into one experience is what makes the Fold lineup unique. It's exciting to hear that this device has become such an all-in-one companion for your daily routine. Thank you for choosing innovation with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The ability to combine the features of a phone, tablet, and productivity device into one experience is what makes the Fold lineup unique. It's exciting to hear that this device has become such an all-in-one companion for your daily routine. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
A Very Good US Foldable
on May 12, 2026
Posted by: Here4now
[This review was collected as part of a promotion.] I moved from a Pixel 9XL to the Galaxy Z Fold 7. This was my first foldable. I'm happy to say I'm quite pleased. I was concerned about the crease but quickly found it to be a non-issue after a few hours. Both screens are beautiful and the OS is snappy. That includes OneUI and especially GoodLock. All in all an overall hometown by Samsung.
Value
4
Response from Samsung USBy R&R, May 15, 2026
Hello Here4now,
We appreciate you sharing your experience with the Galaxy Z Fold7. It is great to hear your first foldable experience has been such a positive one, especially with the immersive displays and smooth One UI performance. Features like multitasking and Good Lock customization continue to make the Fold lineup stand out within the Galaxy ecosystem. Thank you for your feedback and thank you for choosing Samsung.
-Ty
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We appreciate you sharing your experience with the Galaxy Z Fold7. It is great to hear your first foldable experience has been such a positive one, especially with the immersive displays and smooth One UI performance. Features like multitasking and Good Lock customization continue to make the Fold lineup stand out within the Galaxy ecosystem. Thank you for your feedback and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the folds bigger screen
on May 13, 2026
Posted by: Donb757
[This review was collected as part of a promotion.] I absolutely love the galaxy fold 7 since the fold 1 came out ive wanted a foldible device I am a tech nerd samsung is my favorate phone manufacturer the big inner screen and the bigger outter main screen is also a great size that it wont be any different then a regular android screen all in all I love this so much that even the one neg I can fine is battery life isn't the greatest but I can absolutely look past that
Value
5
Response from Samsung USBy R&R, May 15, 2026
Greetings Donb757,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. The larger inner display and refined outer screen are designed to enhance productivity, entertainment, and the flexibility that foldable users appreciate. It’s wonderful to hear that your experience with the Galaxy Z Fold7 has met your expectations since the series began. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. The larger inner display and refined outer screen are designed to enhance productivity, entertainment, and the flexibility that foldable users appreciate. It’s wonderful to hear that your experience with the Galaxy Z Fold7 has met your expectations since the series began. We appreciate your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US