Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,273 Reviews)
Rating breakdown 4,273 reviews
5 Stars
3,605
4 Stars
481
3 Stars
97
2 Stars
23
1 Star
67
88%of customers recommend this product.
(
462 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
This product is awesome
on September 5, 2025
Posted by: Churchill2
[This review was collected as part of a promotion.] The Ai features alone is telling. I use this for work and I love it. Its not only sleek but works seamlessly too
Value
5
Written by a customer while visiting Samsung US
Posted by: Tamta
Verified Purchase:Yes
So far I liked it , fast performance ok battery , a lot useful functions ..Small , but same time has a bigger screen to watch on it ..
Written by a customer while visiting Samsung US
Posted by: Sarvesh K
from Menifee, CA
Expertise:Expert
Verified Purchase:Yes
Phone is good, but the battery heats up frequently and turns of my camera while on a video call. Samsung should look into this issue.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Sarvesh. We appreciate your feedback about the battery heating up and the camera turning off during video calls. We understand how important it is to have a seamless experience, especially during important calls. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices operate best within a specific temperature range. It’s natural for devices to feel warm under certain conditions, like when charging or during heavy use, but we want to assure you that this generally does not affect the lifespan or performance of your device. If you notice that your device gets too warm, it could lead to some concerns. We recommend checking out this guide in the link attached to help keep your Z Fold7 at its normal operating temperature. If you continue to experience this or have any other questions, please don’t hesitate to reach out to us at Samsung Support. https://www.samsung.com/us/support/answer/ANS10002887/ (Overheating)
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect, but still nice.
on September 15, 2025
Posted by: Kevin
from Dallas, TX
Expertise:Expert
I previously had the Z Fold 5, and skipped the 6 because I didn't see much reason to upgrade. The 7 is nice, I love the thinness and the weight. However, Samsung REALLY missed the mark by keeping the cameras vertical, instead of horizontal like the Pixel. The phone never sits flat on any surface because it constantly rocks back and forth, and putting a magsafe case on this phone makes almost all accessories impossible to line up correctly because they hit the camera bump. I think if they rotated the camera setup 90 degrees to the top of the phone, they would have had MUCH better end result. Here's to hoping they make that change in the Fold 8.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pocketable with screen real estate
on September 15, 2025
Posted by: moosectr
[This review was collected as part of a promotion.] This is the best of both worlds. With the new closed screen size, it functions very well and is no bigger really than a Galaxy s25. Perfect. But then you can open it up to reveal a whole new display experience which I use for watching videos. Playing games, editing photos with Galaxy AI, and reading books. It is nearly the perfect device. I've never been more satisfied with a phone before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and clear picture.
on September 16, 2025
Posted by: Songbird
[This review was collected as part of a promotion.] I enjoy the screen size for playing my games and streaming movies when i'm traveling. Pictures are clear. You got convenience of a big screen but the ability to fold it and put it away in a small space. It is also easier to read emails as well as review information on websites for personal financial information as well as work reviews. It's also easier to review information with appeas.The screen allows the ability for 2 people to review simultaneously. The user of Galaxy AI makes for a more pleasant and efficient experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A fold model that shines in every single way
on September 16, 2025
Posted by: Car Fan
from Dallas, Texas
Expertise:Expert
Verified Purchase:Yes
Oustanding performance, no longer a heavy device, battery lasts all day, very high resolution screen, absolutely formidable for multitasking, couldn't be happier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 7 perfect
on September 17, 2025
Posted by: Ronte1
[This review was collected as part of a promotion.] Im a new Samsung Galaxy user. I love the big inner display, the multi tasking without switching apps. Its amazing how Samsung fits so much phone into such a thin frame. The camera is simply amazing, picture quality is the best.
Value
5
Written by a customer while visiting Samsung US