Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(6,750 Reviews)
Rating breakdown 6,750 reviews
5 Stars
5,577
4 Stars
852
3 Stars
174
2 Stars
50
1 Star
97
87%of customers recommend this product.
(
651 out of
749)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
fold phone technology has come a long way.
on April 21, 2026
Posted by: Lovens
[This review was collected as part of a promotion.] I was originally hesitant to purchase a fold phone due to screen malfunctions and vulnerability to dust. However, Samsung has fixed all of the gaps on the Z Fold, and the screen is significantly more reliable than previous models. The Galaxy AI has proven useful for translating both voice and text.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on April 22, 2026
Posted by: Warthog
[This review was collected as part of a promotion.] Fantastic phone, weight and feel are great for everyday use. The only thing I found myself really wishing for were improved aspect ratios on video when unfolded; with the current dimensions of the screen, a horizontal video on the unfolded screen isn't all that much larger than a horizontal video on the front screen. If this were improved without increasing the weight too much it would be a massive improvement.
Galaxy AI is a nice touch, especially circle to search.
Value
4
Response from Samsung USBy R&R, April 23, 2026
Hiya Warthog,
We’re glad to hear that the feel and everyday usability of your Galaxy Z Fold7 are meeting your expectations. The large display offers a unique viewing experience, and your insights on video sizing are valuable. Circle to Search is definitely a standout feature. Thank you for being part of the Fold experience, and for choosing innovation with Samsung.
-Ty
Samsung Support
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We’re glad to hear that the feel and everyday usability of your Galaxy Z Fold7 are meeting your expectations. The large display offers a unique viewing experience, and your insights on video sizing are valuable. Circle to Search is definitely a standout feature. Thank you for being part of the Fold experience, and for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 22, 2026
Posted by: Love76
[This review was collected as part of a promotion.] Best phone ever 😍 long lasting battery best phone for pic 📸
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
compact and beautiful screen
on April 24, 2026
Posted by: ThanhKM
[This review was collected as part of a promotion.] The Gemini app is easier to operate than Gpt chat, which I really like, but it's not basically capable of solving questions and commands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Top Smartphone
on April 24, 2026
Posted by: Lebanizing
[This review was collected as part of a promotion.] I was skeptical at first and i doubted my decision to buy the Samsung Z Fold 7 but after i received it, it took me just few hours to know how great this phone is Light, Smart, easy to use, incredible ai features, helps finish your tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWSOME DEVICE MANY UPGRADES
on April 25, 2026
Posted by: Irishwill82
[This review was collected as part of a promotion.] I've had my Galaxy Z Fold 7 for a while now and have to say,its unbelievably great! The very first thing I noticed was the size of the outer screen,the increase in size is an upgrade I've been wanting since my Z Fold 3. The software is seamless with all of my other Samsung devices, pairing is effortless and connections are strong. Another big feature for me is AI,I take a lot of photos and I use AI for object removal and moving things around. The way the AI can generate the background after I move or remove something,is awesome. I am very pleased with my Samsung Galaxy Z Fold 7 and i will keep upgrading my Z Fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my Samsung Galaxy fold 7
on April 25, 2026
Posted by: Lmfs420
[This review was collected as part of a promotion.] I really like how I can do multiple things at a time with my phone.
Value
4
Response from Samsung USBy R&R, April 27, 2026
Hello Lmfs420,
Love hearing how you are using your Galaxy Z Fold7. Being able to handle multiple tasks at once really makes a difference in everyday convenience, and it is great to see that feature working for you. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Love hearing how you are using your Galaxy Z Fold7. Being able to handle multiple tasks at once really makes a difference in everyday convenience, and it is great to see that feature working for you. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Absolute best productivity device
on April 26, 2026
Posted by: Drew42
[This review was collected as part of a promotion.] Greatest at multitasking. Inside screen prone to scratching. Hard to open with one hand.
Value
4
Response from Samsung USBy R&R, April 27, 2026
Hello Drew42,
Thank you for pointing out what makes the Galaxy Z Fold7 unique. Its capability to multitask and make full use of the large inner display truly makes it an impressive device for productivity. Your feedback gives a comprehensive view of the experience, and we appreciate you being a valued Samsung customer.
-Ty
Samsung Support
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Thank you for pointing out what makes the Galaxy Z Fold7 unique. Its capability to multitask and make full use of the large inner display truly makes it an impressive device for productivity. Your feedback gives a comprehensive view of the experience, and we appreciate you being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US