Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(4,537 Reviews)
Rating breakdown 4,537 reviews
5 Stars
3,801
4 Stars
509
3 Stars
116
2 Stars
28
1 Star
83
88%of customers recommend this product.
(
624 out of
712)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Jayson
Verified Purchase:Yes
Huge screen, fast processor and love how the phone is extremely light and thin.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the beautiful design
on March 11, 2026
Posted by: Edukem
[This review was collected as part of a promotion.] I love the beauty of the z fold7 and the Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Musicians phone!
on March 12, 2026
Posted by: SamSingTeach
[This review was collected as part of a promotion.] I love the fold. I am a music teacher who can open and play my now visible music right from phone instead of caring sheet music or an iPad. Also traveling is great with the big screen to watch my shows!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 18, 2025
Posted by: Shadwin
Battery , Camera ,Durability ,storage, performance, Display
Written by a customer while visiting Samsung US
Customer Rating
4
4 star rating.
on August 5, 2025
Posted by: Stream96jet
[This review was collected as part of a promotion.] Everything is now good about this Z fold 7 phone. Except they removed the stylus features.
Value
4
Written by a customer while visiting Samsung US
Posted by: Miguel
from Riverside, Ca
Expertise:Expert
Verified Purchase:Yes
Great phone but the cameras are lacking. I upgraded from the Samsung Galaxy s24 Ultra and there is a huge difference between these cameras especially in the zoom quality. Compared to other phones on the market that have foldable devices some are out there have amazing cameras. You've got way cheaper phones out of China that have amazing camera quality like vivo. I paid too much for too little.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R, September 23, 2025
Hiya Miguel, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your thoughts. If you are experiencing differences in camera performance. In that case, it’s helpful to know that the Galaxy Z Fold7 is designed to balance powerful performance, a large immersive display, and multi-tasking capabilities, all while delivering high-quality photo and video experiences. The Galaxy Z Fold7 offers many camera settings and features, making it perfect for capturing high-resolution selfies and videos. The 200MP camera on your Galaxy Z Fold7, along with the next-generation ProVisual Engine, allows you to capture your favorite moments in ultra-detailed clarity in various lighting conditions. Nightography, featuring 10-bit HDR, ensures you can record vibrant and bright videos. If you’re interested in learning more about your device’s camera, please explore the online resource linked below, which covers Super HDR, high-resolution photography, different camera modes, and all the ways Galaxy AI can assist in editing. Each Galaxy device has its own unique strengths, and the Fold7 stands out for its versatility and productivity features. Thanks again for being a Samsung user. Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on September 19, 2025
Posted by: Folarin7
[This review was collected as part of a promotion.] I use my phone for teams video meetings and video calls
Value
5
Written by a customer while visiting Samsung US
Posted by: Ernest
Verified Purchase:Yes
The phone keeps telling me to update it every time. I am tired of updating. Phone of just two months. I have seen update this phone 5 times. Same update all the time
Response from Samsung USBy R&R, December 15, 2025
Ahoy Ernest,
Thanks for your feedback on the Galaxy Z Fold7. Regular software updates are designed to boost device stability and introduce the latest Galaxy features. If updates keep appearing, it could be due to outdated apps or missing patches, especially on a new device. For personalized help, contact our Samsung Support Team so we can better understand your experience and offer a suitable solution. Your feedback helps us improve update notifications, making them easier and more seamless. We appreciate your input and thank you for being part of the Samsung experience.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
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Thanks for your feedback on the Galaxy Z Fold7. Regular software updates are designed to boost device stability and introduce the latest Galaxy features. If updates keep appearing, it could be due to outdated apps or missing patches, especially on a new device. For personalized help, contact our Samsung Support Team so we can better understand your experience and offer a suitable solution. Your feedback helps us improve update notifications, making them easier and more seamless. We appreciate your input and thank you for being part of the Samsung experience.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US