Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(4,537 Reviews)
Rating breakdown 4,537 reviews
5 Stars
3,801
4 Stars
509
3 Stars
116
2 Stars
28
1 Star
83
88%of customers recommend this product.
(
624 out of
712)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Hai Ho
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
The smooth experience is worth owning the Z Fold 7
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hiya Hai Ho,
Thank you for sharing your thoughts on the Galaxy Z Fold7. A smooth, intuitive experience is at the core of the Fold lineup, enabling users to move effortlessly between everyday phone tasks and immersive multitasking. Feedback like yours shows how the Fold7 delivers a seamless experience that feels natural to own and use. We hope you continue to enjoy the smoothness! Thank you very much for choosing Samsung; your review says it all!
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. A smooth, intuitive experience is at the core of the Fold lineup, enabling users to move effortlessly between everyday phone tasks and immersive multitasking. Feedback like yours shows how the Fold7 delivers a seamless experience that feels natural to own and use. We hope you continue to enjoy the smoothness! Thank you very much for choosing Samsung; your review says it all!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Slim, Nice and Lite when holding Foldable 😊
on January 28, 2026
Posted by: Anonymous
from Sarasota FL USA
Verified Purchase:Yes
It's very slim.
It's not heavy at all, folded or unfolded.
I LOVE 💚 the aesthetics and it feels very nice and comfortable when holding The Samsung Galaxy Z Fold 7.👌👏💚💚💚💚💚
It's not heavy at all, folded or unfolded.
I LOVE 💚 the aesthetics and it feels very nice and comfortable when holding The Samsung Galaxy Z Fold 7.👌👏💚💚💚💚💚
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 30, 2026
Hi there CAR54MEN,
We love hearing your appreciation for the slim, lightweight design of the Galaxy Z Fold7. Comfort in your hand, whether folded or unfolded, was a key focus during its redesign. Its sleek appearance and improved shape enhance daily use. We’re happy that the look and feel suit you so well. Thank you for sharing your enthusiasm and for being part of the Samsung family.
-Ty
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We love hearing your appreciation for the slim, lightweight design of the Galaxy Z Fold7. Comfort in your hand, whether folded or unfolded, was a key focus during its redesign. Its sleek appearance and improved shape enhance daily use. We’re happy that the look and feel suit you so well. Thank you for sharing your enthusiasm and for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Steve O
from Southport NC
Verified Purchase:Yes
Still getting accustomed to it, the split keyboard is off putting (is it something i can modify?), but the technical/optical aspects are genuinely amazing.
Only dig; sometimes, while scrolling, it bogs down a touch.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, January 30, 2026
Hello Steve O,
Thank you for sharing your experience as you get more familiar with the Galaxy Z Fold7. Adjusting to a larger form factor can take some time, especially with features such as the split keyboard, which is designed for flexibility. Your feedback reflects how powerful features and personalization go hand in hand. Samsung appreciates your thoughtful input.
-Ty
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Thank you for sharing your experience as you get more familiar with the Galaxy Z Fold7. Adjusting to a larger form factor can take some time, especially with features such as the split keyboard, which is designed for flexibility. Your feedback reflects how powerful features and personalization go hand in hand. Samsung appreciates your thoughtful input.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Cellular service is downgraded from the Z Fold5
on January 29, 2026
Posted by: Wayne
from South carolina
Expertise:Intermediate
I upgraded from Z Fold5 to this Z Fold7. Cellular service is terrible on the Z Fold7 compared to the 5. I'm contemplating on going back to my 5. I wish I hadn't bought this phone.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, January 29, 2026
Hello Wayne,
Thank you for sharing your experience and for being a longtime Galaxy Fold user. Upgrading from the Z Fold5 creates high expectations, especially for daily connectivity. The Galaxy Z Fold7 includes an improved antenna system and refined hardware to deliver reliable performance on modern networks, while remaining lighter and thinner. Your insights emphasize what is most important to Fold users, and we appreciate you taking the time to share them. Samsung values your engagement in the Samsung community.
-Ty
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Thank you for sharing your experience and for being a longtime Galaxy Fold user. Upgrading from the Z Fold5 creates high expectations, especially for daily connectivity. The Galaxy Z Fold7 includes an improved antenna system and refined hardware to deliver reliable performance on modern networks, while remaining lighter and thinner. Your insights emphasize what is most important to Fold users, and we appreciate you taking the time to share them. Samsung values your engagement in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Cliff S
from Kingman, AZ
Verified Purchase:Yes
The phone is everthing (and) more than I expected! I will probably never learn nor use all of its features I'm a life-time fan and user/owner of all Samsung products; A multitude of TV's, cell phones, microwave ovens, refrigerator and dishwasher, etc. But when I say life-time, I mean Samsung's life-time, as I am 81 years old. My problem is, I was born in the "pre-computer age" and everything, today, is designed for the post computer age. I'm really enjoying my Z fold 7 but I'm incapable of using and understanding its uses. It's, absoutely serving my necessay purposes.
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, February 10, 2026
Hi there Cliff S,
We appreciate your heartfelt review of your Galaxy Z Fold7 experience. Your deep ties to Samsung motivate us, and we’re proud to be part of your journey. It’s wonderful that the device fulfills your daily requirements and enables you to discover new features at your own speed. Our aim is to create technology that stays friendly, helpful, and dependable across all generations. Thank you for being a cherished part of the Samsung family.
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
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We appreciate your heartfelt review of your Galaxy Z Fold7 experience. Your deep ties to Samsung motivate us, and we’re proud to be part of your journey. It’s wonderful that the device fulfills your daily requirements and enables you to discover new features at your own speed. Our aim is to create technology that stays friendly, helpful, and dependable across all generations. Thank you for being a cherished part of the Samsung family.
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Device for Productivity or Anything
on February 21, 2026
Posted by: Anonymous
from Northern Arizona
Expertise:Expert
Verified Purchase:Yes
Simply an excellent device all around. I traded a Galaxy S25 Ultra for the Fold 7 so I was already using a current flagship device. If you run your life, business or both on the go, this device is king in my opinion. Excellent power to perform, and although the battery life is less than that of the S25 Ultra, it is more than adequate. I use mine constantly and consume power at a rate that is likely more than many users, and between home and travael, I am able to top off the device battery without issue. Very please with the switch to the Fold 7.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 25, 2026
Greetings Thadius,
Thank you for sharing your detailed experience. The Galaxy Z Fold7 is crafted to enable seamless multitasking, meet business requirements, and support daily life on the move. Many users value its ability to deliver performance, versatility, and reliability in everyday use. We appreciate your feedback, as it underscores how well it integrates into busy routines. Thank you for your ongoing trust in Samsung.
-Ty
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Thank you for sharing your detailed experience. The Galaxy Z Fold7 is crafted to enable seamless multitasking, meet business requirements, and support daily life on the move. Many users value its ability to deliver performance, versatility, and reliability in everyday use. We appreciate your feedback, as it underscores how well it integrates into busy routines. Thank you for your ongoing trust in Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
My first fold phone is the Fold 7 and I'm pleasantly surprised and have no complaints. Bigger screen when needed, great at multitasking, front screen is great at being a normal phone. Definitely not going back to a slab phone any time soon
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hey there Anonymous,
Thank you for sharing your initial experience with the Galaxy Z Fold7. Its expansive display, multitasking capabilities, and versatile design are built to effortlessly support both work and daily activities. We're glad to know it has enhanced your device usage. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your initial experience with the Galaxy Z Fold7. Its expansive display, multitasking capabilities, and versatile design are built to effortlessly support both work and daily activities. We're glad to know it has enhanced your device usage. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Columbus, ohio
Verified Purchase:Yes
I love my phone, it's as advertise. Great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 9, 2026
Ahoy Kevin Moore,
Thank you for sharing your experience with your Galaxy Z Fold7. Many users appreciate the balance of innovation and practicality found throughout the Galaxy Z Fold7. We are grateful that you chose the Galaxy ecosystem and made Samsung your preferred choice.
-Ty
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Thank you for sharing your experience with your Galaxy Z Fold7. Many users appreciate the balance of innovation and practicality found throughout the Galaxy Z Fold7. We are grateful that you chose the Galaxy ecosystem and made Samsung your preferred choice.
-Ty
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Written by a customer while visiting Samsung US