Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(4,537 Reviews)
Rating breakdown 4,537 reviews
5 Stars
3,801
4 Stars
509
3 Stars
116
2 Stars
28
1 Star
83
88%of customers recommend this product.
(
624 out of
712)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Abdi Hersi
from Washington State
Expertise:Expert
Verified Purchase:Yes
Battery could have been better, cameras, other than the main one should be better but overall, I think Samsung did good job, not perfect but I would say the ZF7 is better than any other foldable on the market right now.
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 31, 2025
How is it going, Abdi Hersi,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable devices offer a new way to multitask, create, and consume content, and it’s great to see you appreciated Samsung's integration of these features. We know a good battery is essential. Optimizing battery life is key to ensuring your device works smoothly throughout the day. We encourage you to read our online article with tips on how to extend your battery life, so you stay powered all day. Your balanced feedback illustrates how features like performance, display, and form factor can outweigh potential tradeoffs for many users. We appreciate your loyalty as a Samsung customer.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable devices offer a new way to multitask, create, and consume content, and it’s great to see you appreciated Samsung's integration of these features. We know a good battery is essential. Optimizing battery life is key to ensuring your device works smoothly throughout the day. We encourage you to read our online article with tips on how to extend your battery life, so you stay powered all day. Your balanced feedback illustrates how features like performance, display, and form factor can outweigh potential tradeoffs for many users. We appreciate your loyalty as a Samsung customer.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Leroy
from Suffolk, VA
Expertise:Expert
Verified Purchase:Yes
My fold 7 is amazing, and I haven't even scratched the surface of its capabilities
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 19, 2026
Hey Leroy,
Thank you for sharing your experience with your Galaxy Z Fold 7. It's exciting to hear that you are still discovering new ways to utilize its advanced features, such as Galaxy AI, and taking advantage of its cross-functionality, which allows you to perform tasks across multiple apps. Designed for creativity, productivity, and exploration, the Z Fold 7 continues to offer more over time. We appreciate your choice of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Fold 7. It's exciting to hear that you are still discovering new ways to utilize its advanced features, such as Galaxy AI, and taking advantage of its cross-functionality, which allows you to perform tasks across multiple apps. Designed for creativity, productivity, and exploration, the Z Fold 7 continues to offer more over time. We appreciate your choice of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: J Hermance
from Whitehall, NY
Expertise:Beginner
Verified Purchase:Yes
Absolutely love my Samsung Fold 7! Screens work as they should, battery life lasts a long time, fast charging, quality cameras, overall a really amazing phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hey J Hermance,
Thank you for your wonderful feedback on your Galaxy Z Fold 7. We are thrilled that you have had the opportunity to enjoy the crisp display, experience the more reliable battery, and capture moments with the high-quality camera system, the best introduced in the Z Fold series. Every detail has been crafted to deliver a premium, reliable mobile experience. We appreciate you being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your wonderful feedback on your Galaxy Z Fold 7. We are thrilled that you have had the opportunity to enjoy the crisp display, experience the more reliable battery, and capture moments with the high-quality camera system, the best introduced in the Z Fold series. Every detail has been crafted to deliver a premium, reliable mobile experience. We appreciate you being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Brianepwings
from Michigan
Verified Purchase:Yes
Phone has plenty of storage and power to do anything you need. Great display and video quality. Playing games on the large screen is amazing. Love the option to use as a regular phone on the outside screen.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 27, 2026
Hi Brianepwings,
The Galaxy Z Fold7's versatility is what sets it apart. With its spacious inner display combined with a practical outer screen, it provides flexibility for gaming, streaming, and everyday tasks. We are glad to hear that the performance and storage are meeting your needs. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7's versatility is what sets it apart. With its spacious inner display combined with a practical outer screen, it provides flexibility for gaming, streaming, and everyday tasks. We are glad to hear that the performance and storage are meeting your needs. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dave C
from CT
Expertise:Intermediate
Verified Purchase:Yes
I've had this phone for a month. The longer I have it the more I like it. After having this phone you will never want another non folding phone. Friends see this phone and are amazed with the screen. Taking selfie made easy when opening phone can be placed on any surface hands free. Use hand gestures to snap a shot. People also love they can see themselves on front screen when you snap a photo of them. The look on their face, priceless. So many benefits to list. I just love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 31, 2025
Bonjour Dave C,
Thank you for sharing such a vivid look into life with the Galaxy Z Fold7. It’s easy to picture the moments when friends pause, lean in, and react to the screen as it opens. The Galaxy Z Fold7 is designed to turn everyday actions like taking photos, multitasking, or watching content into experiences that feel effortless and a little bit magical. We appreciate you sharing your story. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing such a vivid look into life with the Galaxy Z Fold7. It’s easy to picture the moments when friends pause, lean in, and react to the screen as it opens. The Galaxy Z Fold7 is designed to turn everyday actions like taking photos, multitasking, or watching content into experiences that feel effortless and a little bit magical. We appreciate you sharing your story. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Lisa
from Myrtle Beach SC
Verified Purchase:Yes
Like the size and definitely lighter than the Zfold 5
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R, December 31, 2025
Hi Lisa,
Thank you for sharing your thoughts on the Galaxy Z Fold7 upgrades. It’s very noticeable the moment you pick it up, especially how lighter it feels compared to previous Z Fold generations. The Z Fold7 is designed to feel more natural in your hand while still providing the expansive screen experience our users enjoy. More device, less weight. Feedback like yours is truly appreciated.
We thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7 upgrades. It’s very noticeable the moment you pick it up, especially how lighter it feels compared to previous Z Fold generations. The Z Fold7 is designed to feel more natural in your hand while still providing the expansive screen experience our users enjoy. More device, less weight. Feedback like yours is truly appreciated.
We thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: MrBivens
from OKC
Expertise:Expert
Verified Purchase:Yes
This is amazing fold. Great camera and wonderful design. Been a Samsung customer since the Note 2 and this is the best phone I have owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 31, 2025
Hi MrBivens,
Thank you for sharing such genuine enthusiasm for the Galaxy Z Fold7. It’s easy to feel the excitement when a device seems like a step forward, especially for someone who has been part of the Galaxy journey since the Note era. The Z Fold7 is designed to combine refined cameras, a sleek design, and a premium feel into a device that stands out the moment it’s opened. We appreciate your loyalty. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing such genuine enthusiasm for the Galaxy Z Fold7. It’s easy to feel the excitement when a device seems like a step forward, especially for someone who has been part of the Galaxy journey since the Note era. The Z Fold7 is designed to combine refined cameras, a sleek design, and a premium feel into a device that stands out the moment it’s opened. We appreciate your loyalty. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Remmy
from Union New Jersey
Expertise:Intermediate
Verified Purchase:Yes
I really Love the Galaxy Z fold 7, more features that fold 5
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hey Remmy,
Galaxy Z Fold7 continues to build on what users loved about previous models, adding improvements and expanded features that boost productivity and entertainment. We're glad you're enjoying the upgrade. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Z Fold7 continues to build on what users loved about previous models, adding improvements and expanded features that boost productivity and entertainment. We're glad you're enjoying the upgrade. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US