Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
AMAZING START
on August 12, 2025
Posted by: Trogdor
[This review was collected as part of a promotion.] I.
Am giving this a 4 out of 5 only because I just got the device. I am absolutely enjoying everything about this device so far and I believe it would be a 5 out of 5 if I had more time to play with it before writing this review. I'm using Galaxy AI Gemini right now to write this. I'm just talking and she's writing it for me.
Am giving this a 4 out of 5 only because I just got the device. I am absolutely enjoying everything about this device so far and I believe it would be a 5 out of 5 if I had more time to play with it before writing this review. I'm using Galaxy AI Gemini right now to write this. I'm just talking and she's writing it for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z imply AmaZing
on August 17, 2025
Posted by: Joey77
[This review was collected as part of a promotion.] I was loyal to my Ultra phones; the pen had me hooked on it until the Z Fold 7 caught my attention due to its slim new design. I've had it for a few weeks, and I'm not disappointed. The Galaxy AI just makes it even more impressive with all the handy futures that come with it. I use this device for work, personal photography business, gaming and much more!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from TX
Expertise:Expert
Verified Purchase:Yes
The display is not as vivid as my Z fold 5, all app icons look pale on Z Fold 7 screen somehow, so have to return it, keep my Z Fold 5
Design
5
Value
3
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Charlie. We appreciate your feedback about the display. We understand that vivid colors are important to your experience, and we hate to see that the Z Fold7 didn’t meet your expectations in this area. The Z Fold7 does feature improved real-time ray tracing and Vulkan optimization, which create a more immersive gaming experience with incredibly smooth and detailed graphics. This experience is even better on our large, high-resolution screens, which are Galaxy's brightest and smoothest yet, boasting a maximum brightness of 2600 nits and a refresh rate of up to 120 Hz. If you have any further concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
ultra sleek design
on September 16, 2025
Posted by: coolphone7
[This review was collected as part of a promotion.] with a phone like this and dex all in the same os you can play multiple games at once, stream media. if you have cameras you can just have a window open and view them at a glance with the new ai technology you can do more with your homes automations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Evolution in the Z Fold Series
on September 19, 2025
Posted by: mldcell
[This review was collected as part of a promotion.] The advancements in the Z-Fold 7 over the previous models are noticeable and appreciated. Two of my previous concerns were the thickness of the phone when it was folded and the size of the cover screen when folded. I was a little disappointed in the thickness of the phone and how small the cover screen was in previous models, however with the z-fold 7 both of these issues have been resolved and I feel like I am holding a phone that is not a foldable with the benefit of being able to open it and have a huge screen. Additionally, the improved camera and AI features make this phone a no-brainer for people who are looking to own a phone on the cutting edge of technology and form factor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy very pleased
on November 9, 2025
Posted by: Bigspenda
[This review was collected as part of a promotion.] I've been loving this phone for the simple fact that it's like im watching TV on something I can fit in my pocket. When im watching my videos it's also helpful to use galaxy Ai to help me find products that I see in my videos and I can search it up with 2 simple buttons
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned by 1000%
on November 25, 2025
Posted by: MStines1t
[This review was collected as part of a promotion.] I have owned the fold 3, fold 5, and now the fold 7. I thought the 3 was kind of a cool idea but it had many problems. By the 5 I was pretty happy with the phone, it did have its problem but you could definitely tell the vision they were going for. Now with the 7 they have pretty much perfected the foldable phone. I didn't even use a laptop or any kind of computer anymore. Pretty much anything I need to do from gaming to watching videos, even creating art this phone handles so easy. Then they added the galaxy AI on the software side of things, after that, I've never buying another type of phone or tablet. This is perfect of both.
Value
5
Response from Samsung USBy R&R, November 26, 2025
Hello MStines1t,
We love hearing from longtime Galaxy Z Series users like you who have witnessed its evolution. The Galaxy Z Fold7 showcases the most advanced foldable design, combining power, creativity, and versatility into a seamless experience. From gaming to art and productivity, it’s crafted to push beyond the limits of traditional devices. It’s exciting to see it become your all-in-one creative space.
-Ty
Samsung Support
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We love hearing from longtime Galaxy Z Series users like you who have witnessed its evolution. The Galaxy Z Fold7 showcases the most advanced foldable design, combining power, creativity, and versatility into a seamless experience. From gaming to art and productivity, it’s crafted to push beyond the limits of traditional devices. It’s exciting to see it become your all-in-one creative space.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Without the S Pen it is a crippled phone.
on August 22, 2025
Posted by: Bassam Ashak
Samsung abandoned us S Pen user for one millimeter extra thickness.
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for your feedback on the Galaxy Z Fold7, Bassam. We understand your feelings regarding the S Pen, and while it remains a valuable part of our Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest experience yet. We wanted to maximize portability, which is crucial for today's users. The Galaxy Z Fold7 features several remarkable innovations that set it apart from both the Galaxy Z Fold6 and other foldable smartphones on the market. The cover screen now measures 6.5" from corner to corner, and the main screen opens up to an impressive 8" with a wider aspect ratio, providing a more seamless multitasking experience. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US