Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: BDRB
Verified Purchase:Yes
Best phone ever so far. No hit, superfast, multitasking. Thank you samsung
Written by a customer while visiting Samsung US
Posted by: Tara
from Brooklyn
Expertise:Expert
Verified Purchase:Yes
I can't go with any other phone but my fold always been a samsung lover
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hello Tara,
Thank you for sharing your ongoing trust in Samsung and the Galaxy Fold lineup. The Galaxy Z Fold7 was designed for users who value innovation, versatility, and a premium experience, and it’s wonderful to hear it remains your top choice. Loyalty like yours shapes the future of Galaxy devices. We appreciate your loyalty and thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your ongoing trust in Samsung and the Galaxy Fold lineup. The Galaxy Z Fold7 was designed for users who value innovation, versatility, and a premium experience, and it’s wonderful to hear it remains your top choice. Loyalty like yours shapes the future of Galaxy devices. We appreciate your loyalty and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I love this phone. It's extremely thin, light and have plenty of features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hey Val Foster,
Thank you for sharing what you love about the Galaxy Z Fold7. Crafted to be extremely slim and light yet packed with powerful features, the Fold7 blends versatility and elegance seamlessly. It’s great to hear how the design and functionality balance enhances your daily use. We appreciate your feedback and are glad to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing what you love about the Galaxy Z Fold7. Crafted to be extremely slim and light yet packed with powerful features, the Fold7 blends versatility and elegance seamlessly. It’s great to hear how the design and functionality balance enhances your daily use. We appreciate your feedback and are glad to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Reno nv
Verified Purchase:Yes
Made a mistake online and you guys had this phone with a 300 discount and you guys still charged me the full amount
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Posted by: Patrick R
from Covina, California
Expertise:Intermediate
Verified Purchase:Yes
As a sheet metal worker this phone is awesome. Seeing blue prints in a bigger screen with out the bulky is elite.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: mKro
Expertise:Expert
Verified Purchase:Yes
I am coming from a Samsung S22 Ultra 5G. I was hesitant because I really didn't want to give up my (Bluetooth) S-Pen capability since Samsung ruined the functionality and took away its fully capabilities. All the models after the S22 really doesn't offer anything "new" except for maybe a few specs slightly better. Considering that they promoted the Z Fold7 heavily this year, along with many enthusiasts providing positive reviews, it peaked my interest.
Long story short, I purchased the 1TB/16gb Fold 7 and I couldn't be happier. Still upset about the loss of the S-pen but the speed and ease of use make up for it.
Please keep in mind a few things regarding the tablet mode of this phone. There are a lot of bugs. A good portion of apps don't work with this form factor. Sometimes the inner screen freezes and apps stop working, forcing you to press the power button to lock it and reopen it. Sometimes that doesnt even help and you need to do some troubleshooting to get it to display/unfreeze. Sure, maybe I am just a one-off situation. This didnt just happen, by the way, this has been happening since day one. I hope there is some sort of bug fix or update in the future.
Other than that this phone is phenomenal. You will absolutely "wow" people who see you use it and you will find yourself enjoying doom-scrolling or even multitasking with it more than you anticipate. I 100% recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Paul
Verified Purchase:Yes
It was my father's bday gift and he loves it ;) he watches YouTube a lot and he enjoys it
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: EmkM
from CT
Expertise:Expert
Verified Purchase:Yes
S - Pen removed and now is hard to take notes on s
I would recommend this to a friend!
Written by a customer while visiting Samsung US