Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,801 Reviews)
Rating breakdown 7,801 reviews
5 Stars
6,384
4 Stars
1,049
3 Stars
207
2 Stars
57
1 Star
104
86%of customers recommend this product.
(
653 out of
758)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (Verizon)
Customer Rating
5
This product has great features
on October 14, 2026
Posted by: Love2buy
[This review was collected as part of a promotion.] I CHOSE THE SAMSUNG GALAXY 7 PHONE BECAUSE OF IT'S SYLISH LOOK AND IT'S CAPABILITIES! MY PHONE BEING ABLE TO OPEN UP INTO THE SIZE OF A SMALL TABLET MAKES IT EASIER TO SEE MY SCREEN ANÐ LOOK AT MY PICTURES, AND PLAY MY GAMES. I LOVE MY PHONE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy
on October 13, 2026
Posted by: Jay1
from New mexico
Not scratch resistant. Very fragile. Inner screen breaks on its own even withought debrie. Camara sticks out way too much. Also very fragile. Frame gets scratches easy. Rear glass panel cracks too easy. Durability is 1/10. 10 being can withstand heights above 2 feet. Handles scratches on the frame itself
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R, October 16, 2026
Hey there Jay1,
The Galaxy Z Fold7 brings together an expansive 8 inch Dynamic AMOLED 2X main display, a 200MP camera system, and a slim foldable design built with Advanced Armor Aluminum. We understand your concerns about scratches, the inner display, frame, and rear glass. Foldable devices require some additional care, including keeping objects and debris away from the inner screen and avoiding excessive pressure on the display. If the inner display or rear glass is damaged, Samsung Support can also help review available service options. Thank you for sharing your experience and helping Samsung continue improving Galaxy devices.
-Ty
Samsung Support
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Samsung Community
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The Galaxy Z Fold7 brings together an expansive 8 inch Dynamic AMOLED 2X main display, a 200MP camera system, and a slim foldable design built with Advanced Armor Aluminum. We understand your concerns about scratches, the inner display, frame, and rear glass. Foldable devices require some additional care, including keeping objects and debris away from the inner screen and avoiding excessive pressure on the display. If the inner display or rear glass is damaged, Samsung Support can also help review available service options. Thank you for sharing your experience and helping Samsung continue improving Galaxy devices.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade was worth it coming from a fold 4
on October 13, 2026
Posted by: Trich83
[This review was collected as part of a promotion.] I chose samsung all the time heavy samsung user love their eco system watch Zfold 7 512 they are very responsive and have taken care of all my concerns or issues I've had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Balance of Productivity and Entertainment
on October 13, 2026
Posted by: Chacho
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold7 because I wanted a device that could handle my busy lifestyle, whether I'm working, completing college assignments, or relaxing with some entertainment.
One of my favorite features is the large foldable display. It makes reviewing documents, responding to emails, researching assignments, and multitasking between apps much easier. Being able to work with multiple apps on one screen is extremely convenient, especially when balancing work and school.
Outside of productivity, I enjoy using my Fold7 for gaming, streaming movies, watching sports, and catching up on soccer highlights. The larger screen really makes a difference, especially when playing games or watching videos.
I also appreciate having a full-sized smartphone that can open into something resembling a small tablet whenever I need additional screen space.
Overall, the Galaxy Z Fold7 has become an important part of my daily routine. It combines productivity, entertainment, and convenience into one device, making it a great fit for my lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Review of galaxy z fold 7
on October 13, 2026
Posted by: Skripnik
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold7 because of its impressive design, performance, and features. In many ways, it's a great phone, and I'm happy with how it performs. However, I'm extremely disappointed with the durability of the screens. The inner folding screen failed, which is unacceptable for a premium phone and the front screen scratched up way too easily. For a phone this expensive, I expected much better quality and reliability, especially from Samsung. The folding screen was a big reason I bought this phone, so having it fail is incredibly frustrating. While I genuinely like the phone overall, these screen issues have seriously affected my confidence in its long-term reliability."
Value
4
Response from Samsung USBy R&R, October 15, 2026
Hi there Skripnik!
Galaxy Z Fold7 combines an expansive 8-inch display, a 200MP camera, and powerful multitasking features in its foldable design. We are glad you enjoy the phone overall, and we understand how an inner display failure and scratches on the cover screen can affect confidence in the device. Samsung recommends keeping the factory-installed inner screen protector in place and having display damage inspected through Samsung repair service. We appreciate your detailed feedback and thank you for being part of Samsung!
Care for your Samsung foldable phone
-Ty
Samsung Support
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Samsung Community
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Galaxy Z Fold7 combines an expansive 8-inch display, a 200MP camera, and powerful multitasking features in its foldable design. We are glad you enjoy the phone overall, and we understand how an inner display failure and scratches on the cover screen can affect confidence in the device. Samsung recommends keeping the factory-installed inner screen protector in place and having display damage inspected through Samsung repair service. We appreciate your detailed feedback and thank you for being part of Samsung!
Care for your Samsung foldable phone
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone so so internal screen
on October 12, 2026
Posted by: DocHollywud
[This review was collected as part of a promotion.] I chose the zfold 7 as I have larger than normal hands and it fits just right unfolded. The only disappointment is the internal screen scratches fairly easy. My thumbnail on the left had really messed the screen up playing a specific game. If I could have it to do over I would make sure my thumbnails were trimmed as much as they could be.
The phone itself is beautiful, the screen is vibrant that processor is very fast!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is Great for all your daily needs
on October 12, 2026
Posted by: BigHeadBaker
[This review was collected as part of a promotion.] I chose this phone due to its ability to swap between screens. I love the ability to read on the large unfolded screen. It has all the features you need from a phone and more. The big screen is also great for mobile gaming and watching media. Perfect for long traveling days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold win
on October 12, 2026
Posted by: Burt420
[This review was collected as part of a promotion.] I chose a Z fold 7 because I had the fold 4 prior, the slimmer profile and better sound and pictures are worth it in the foldable world, I love watching youtube and playing Minecraft on this phone. It is so pretty. And its kind of a flex pulling out a folding phone, worth it.
Value
5
Written by a customer while visiting Samsung US