Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,801 Reviews)
Rating breakdown 7,801 reviews
5 Stars
6,384
4 Stars
1,049
3 Stars
207
2 Stars
57
1 Star
104
86%of customers recommend this product.
(
653 out of
758)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (Verizon)
Customer Rating
5
Great Quality
on November 11, 2026
Posted by: QualityFeatures
[This review was collected as part of a promotion.] I chose this phone because I really liked how the main screen was split when you opened it up. I have never had any issues or maintenance done and I have had it for almost a year now. It opens up into a tablet like screen. I like to use the big screen for watching videos and my shows. I get all the cool AI updates with the phone as well. I chose the blue color when picking which device I wanted. The only thing I do not like about it is that it seems like it should come with an S pen for the big screen. I miss my old S pen. The keyboard is nice when its open because its split across the 2 sides of the screen and it makes typing faster. Its a high quality phone and worth the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold7 – More Than Just a Phone
on November 10, 2026
Posted by: Patagan
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold7 because I wanted more than just another smartphone. I wanted a device that could keep up with my busy professional and personal life, improve productivity, and give me the flexibility to work from virtually anywhere.
As a commercial real estate broker and team leader, I'm constantly moving between client meetings, property tours, phone calls, emails, and managing multiple projects. The Fold7 has become⁸ an important part of how I organize and manage my day.
The large foldable screen is a game changer. I use it to review contracts, analyze spreadsheets, look at property listings, manage emails, take notes, and multitask between applications. Being able to open multiple apps simultaneously makes a real difference when I'm working away from my desk.
I also use Samsung Notes, my calendar, and AI tools like ChatGPT throughout the day to organize priorities, manage tasks, prepare for meetings, and keep projects moving. The Fold7 brings all of that together in a device that still fits in my pocket.
What I appreciate most is how seamlessly it transitions between work and personal use. Whether I'm reviewing a commercial real estate deal, navigating to a property, catching up on messages, or handling everyday activities, the Fold7 adapts to what I need.
The biggest impact on my daily life is efficiency. I spend less time switching between devices and more time getting things accomplished. It's not
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Smartphone of the decade
on November 10, 2026
Posted by: MrSheep
[This review was collected as part of a promotion.] Like many other people, I have been using normal slabphones all throughout the 2010s and 2020s.
However, the Z Fold 7 struck me; as the first of its kind that genuinely is better then the others in every way possible.
I chose the Z fold 7, because it is functionally a normal flagship phone, but simply has the option to swap to a larger screen as needed (Videos/Gaming) for no downside.
Folded up; it is no different in size and thickness then my old flagship phones, a genuinely life changing product no other smartphone has matched since the last decade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No s pen no oem unlock
on November 10, 2026
Posted by: Socal562
[This review was collected as part of a promotion.] I had gotten this phone thinking it haf an spen like last zfold. It didnt . Not having oem unlock is a big disappointment also. I like to use the open source of androids technology which youve now put a stop too. Makes it less open source and less user friendly. Im upset about both of these things
Value
2
Response from Samsung USBy R&R Team, November 11, 2026
Hi there Socal562, thank you for sharing your thoughts about your Samsung Galaxy Z Fold7 with us. We understand how disappointing it can be when your device is not meeting your expectations, and we do our best to provide as much information about our newest devices online to help our customers select the best options for their needs and wants. We have shared links to resources to help you best customize your device to your preferences, and answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
4
Giant phone
on November 10, 2026
Posted by: LOVE2WATCH
[This review was collected as part of a promotion.] I love this phone so much, it's my favorite one I've ever had. I love how large the screen is, it makes it so easy to do chores and still have my phone going and still be able to see what's going on. I can watch all of my videos and shows easily. I've had many people comment on wanting one, and if I were ever to get a new phone, I would get another one of this type. I chose to get this phone due to the large screen and it hasn't let me down.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z Fold 7 Review
on November 10, 2026
Posted by: CohesiveDrop
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is an impressive smartphone that takes mobile technology to another level. From the moment you pick it up, the premium design, slim profile, and large, vibrant displays make it stand out. Samsung has done an excellent job making this device feel more like a traditional smartphone when folded while offering the functionality of a tablet when opened. One of my favorite features is the large inner display. It's perfect for multitasking, watching videos, browsing the internet, reading, and playing games. Being able to run multiple applications simultaneously makes everyday tasks much easier and more convenient. The outer display is also significantly more practical for everyday use than previous Fold generations. The cameras produce excellent pictures and videos, capturing great detail and vibrant colors. Performance is another major highlight, with apps running smoothly and virtually no noticeable lag, even when multitasking. Battery life is decent for a foldable device, although heavy users may find themselves needing to recharge before the day is over. The price is definitely on the higher end, but the technology, versatility, and overall experience help justify the investment. Overall, the Galaxy Z Fold 7 is an outstanding device for anyone looking for something more than a traditional smartphone. Samsung has refined the foldable experience, delivering a phone that combines productivity, entertainment, nd premium performance into one package.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Phone
on November 9, 2026
Posted by: Lilind
[This review was collected as part of a promotion.] I wanted to go back to an android and am so happy I spent the extra money on the Zfold7. Does everything i need and allows me to maintain productivity as it works as a replacement for many of my devices (computer, tablet, etc. ) and easier for watching shows on a plane.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy Z Fold7
on November 9, 2026
Posted by: allenmjkris
from Saint Paul MN
Expertise:Intermediate
JUNK JUNK JUNK
ABSOLUTELY GARBAGE. LESS THAN TWO MONTHS I HAVE A PAPERWEIGHT MIDDLE SCREEN DONT WORK. THE MIDDLE SCREEN ALREADY PEALED OFF. I TOTALY REGRET BUYING THIS.
ABSOLUTELY GARBAGE. LESS THAN TWO MONTHS I HAVE A PAPERWEIGHT MIDDLE SCREEN DONT WORK. THE MIDDLE SCREEN ALREADY PEALED OFF. I TOTALY REGRET BUYING THIS.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 10, 2026
Hi there Allenmjkris, we appreciate you sharing your experience of your Samsung Galaxy Z Fold7 with us. We know how distressing it is when your device is not meeting your expectations in functionality. We have shared links to the Samsung Support Team and your warranty information to help you review all options to resolve this matter with the display of your device. We have also shared a link to an article to help you prolong your usage of this unique design. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Facebook
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
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Written by a customer while visiting Samsung US