Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,454 Reviews)
Rating breakdown 4,454 reviews
5 Stars
3,746
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product.
(
576 out of
656)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (Verizon)
Customer Rating
2
Update messed up my apps
on September 29, 2025
Posted by: Cdfair
The new update messed up my entire phone. Alot.of apps won't even open now, even when I uninstall them and reinstall them. Very upset. Simple apps like Pandora, outlook, winn dixie(grocery), couple of my credit card apps won't open now. And app i use to communicate with my daughter in Sputh Korea
Response from Samsung USBy R&R, September 30, 2025
Hey there Cdfair, Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. To assist you better, we may need more details about your device, especially regarding why certain apps aren't opening after the recent update. We want to ensure the apps are compatible with the current Android version, and it could also be a concern with the app versions. Please contact our Samsung Support Team for additional assistance with troubleshooting. We're eager to help you resolve this behavior. We appreciate your feedback and thank you for choosing Samsung. App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Calvin
from Killeen Texas
Expertise:Expert
Verified Purchase:Yes
Great phone love it. Recommend it to any zfold 6 or below customers
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 its a master piece of technology
on November 10, 2025
Posted by: Tonymsp
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 has completely changed the way I use my phone. I use it for everything—streaming, gaming, work, and even editing photos—and it handles it all effortlessly. The multitasking with Galaxy AI is impressive; it predicts what I need and makes switching between apps super smooth. The screen is bright and sharp, perfect for movies and productivity. Battery life has also improved, lasting me through a full day of heavy use. Overall, it’s not just a phone, it’s a complete mobile workstation that fits in my pocket.
Value
5
Written by a customer while visiting Samsung US
Posted by: Shaktiman
Verified Purchase:Yes
Battery is draining too quickly from day 1 of using the phone. It doesn't even last half a day
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 9, 2026
Hello Shaktiman,
Thank you for sharing your thoughts on the Galaxy Z Fold7. It is designed to offer a large, immersive display, multitasking capabilities, and strong performance throughout the day to support your needs from morning to night. With a higher battery capacity and smart charging technology, you can do more without worrying about battery life. Stay productive and entertained with a 4,400mAh (typical) dual battery featuring Super-Fast Charging, Fast Wireless Charging 2.0, and Wireless Power Share. Battery performance shows how features, apps, and screen usage interact during initial use, especially on a powerful foldable device. Your experiences help demonstrate how daily performance expectations shape the overall impression of the Fold series. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. It is designed to offer a large, immersive display, multitasking capabilities, and strong performance throughout the day to support your needs from morning to night. With a higher battery capacity and smart charging technology, you can do more without worrying about battery life. Stay productive and entertained with a 4,400mAh (typical) dual battery featuring Super-Fast Charging, Fast Wireless Charging 2.0, and Wireless Power Share. Battery performance shows how features, apps, and screen usage interact during initial use, especially on a powerful foldable device. Your experiences help demonstrate how daily performance expectations shape the overall impression of the Fold series. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
yes amazing
on July 28, 2025
Posted by: rayysa
[This review was collected as part of a promotion.] Galaxy AI finally coming to life! I would recommend the new lineup to everyone!
Value
5
Written by a customer while visiting Samsung US
Posted by: SSSandhu
from Clovis CA
Expertise:Expert
Verified Purchase:Yes
Very nice new look, sleek, light weight, bigger front screen
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Exelente phone
on September 22, 2025
Posted by: Love2ba
[This review was collected as part of a promotion.] To watch my favorite programs, it is excellent, very fast and has very good video quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on January 9, 2026
Posted by: Amiri
I’m honestly pretty disappointed with the Samsung Z7 Fold. Initially, it seemed like a really promising device, but the foldable screen just didn’t hold up at all. After about a month, it cracked for no reason—no bumps, no drops, just normal use. For a phone at this price point, I expected a lot more durability. Instead, it ended up feeling like a pretty expensive piece of “garbage.” A screen that fails this quickly without any obvious cause just isn’t worth it.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, January 12, 2026
Good day Amiri,
Thanks for sharing your experience with the Galaxy Z Fold7. It features a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is thinner and lighter. The inner display has a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and high-elasticity adhesive, tested for daily use. The Armor Flex Hinge is 27% thinner and 43% lighter but still durable enough for the rated folds. Feedback on screen longevity highlights the need for resilience and consistency in everyday use of foldable devices. Samsung products are covered against manufacturing defects for 12 months, with options to extend coverage through Samsung Care+. Contact our Samsung Support Team for warranty details and Care+ enrollment. We look forward to assisting you and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Z Fold7. It features a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is thinner and lighter. The inner display has a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and high-elasticity adhesive, tested for daily use. The Armor Flex Hinge is 27% thinner and 43% lighter but still durable enough for the rated folds. Feedback on screen longevity highlights the need for resilience and consistency in everyday use of foldable devices. Samsung products are covered against manufacturing defects for 12 months, with options to extend coverage through Samsung Care+. Contact our Samsung Support Team for warranty details and Care+ enrollment. We look forward to assisting you and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US