Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(3,114 Reviews)
Rating breakdown 3,114 reviews
5 Stars
2,388
4 Stars
531
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
1
Never again
on May 25, 2026
Posted by: Mariam
[This review was collected as part of a promotion.] Terrible fold and still has screen issues. Don't bother otherwise you'll be replacing the phone or getting it fixed quarterly within the year
Value
1
Response from Samsung USBy R&R Team, June 2, 2026
Hello Mariam, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you every day for a range of daily tasks. We have provided a link to help our customers care for this unique design. We have also shared a link to the Samsung Support Team to assist you if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Love the flip phone!!
on May 25, 2026
Posted by: Flippingfreakshow
[This review was collected as part of a promotion.] The Samsung Samsung Galaxy Z Flip 7 is easily one of the coolest phones you can carry right now. The compact foldable design feels futuristic while still being practical enough to slide into your pocket without the usual brick-sized bulk. The larger Flex Window finally feels useful, letting you reply to messages, run apps, and use Galaxy AI features without even opening the phone.
Performance is fast, the display looks incredible, and Samsung cleaned up a lot of the compromises older flip phones had. Galaxy AI genuinely adds value too — especially features like live translation, photo editing, smart summaries, and Gemini integration on the cover screen. The cameras are solid for everyday use, though still not quite on the level of Samsung’s Ultra phones.
If you want a phone that stands out, feels premium, and mixes style with genuinely useful AI features, the Z Flip 7 is probably the best flip phone Samsung has made yet.
Performance is fast, the display looks incredible, and Samsung cleaned up a lot of the compromises older flip phones had. Galaxy AI genuinely adds value too — especially features like live translation, photo editing, smart summaries, and Gemini integration on the cover screen. The cameras are solid for everyday use, though still not quite on the level of Samsung’s Ultra phones.
If you want a phone that stands out, feels premium, and mixes style with genuinely useful AI features, the Z Flip 7 is probably the best flip phone Samsung has made yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
After a year it starts over heating fast
on May 25, 2026
Posted by: TattooTron
[This review was collected as part of a promotion.] Good phone like all the stuff on it the only thing that is not good is it gets very hot after a year and the battery drains fast even when not in use cause of how hot it gets
Value
3
Response from Samsung USBy R&R Team, June 1, 2026
Hi there TattooTron, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you troubleshoot the temperature of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your devie. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Very dependable my 2nd one
on May 25, 2026
Posted by: Deep1957
[This review was collected as part of a promotion.] The features are wonderful Especially the AI and the wallet I also have the watch 8 which compliment the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone
on May 25, 2026
Posted by: Dslucido73
[This review was collected as part of a promotion.] Compact and reliable.. I get a lot of compliments on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is another great Samsung device!
on May 25, 2026
Posted by: Jrw1122
[This review was collected as part of a promotion.] The phone is a flip 7. It is a flip. The phone is totally awesome. The screen is spectacular, no obvious crease.
The phone does everthing I have come to expect from Samsung.
I love the phone for many reasons but the biggest reason is i am able to track my wifes blood sugar.
I had a competiors flip phone, i sent it back as it will not run the app i need it to run.
Samsung is always updating to insure new apps run on their phones. The other companies do that, but not as fast!
Great phone!
The phone does everthing I have come to expect from Samsung.
I love the phone for many reasons but the biggest reason is i am able to track my wifes blood sugar.
I had a competiors flip phone, i sent it back as it will not run the app i need it to run.
Samsung is always updating to insure new apps run on their phones. The other companies do that, but not as fast!
Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a big improvement on the Z5
on May 25, 2026
Posted by: Wuffo1813
[This review was collected as part of a promotion.] For everything not done on my computer. Phone, camera and to keep up with work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Zflip Series
on May 25, 2026
Posted by: Sharkle
[This review was collected as part of a promotion.] I have been on the Zflip bandwagon since the 5 and I will never go back to another phone.
Pros: Compact, fast, good battery life
Cons: No privacy screen, the hindge dings too easily, and the camera is ok.
The camera makes sense, and the privacy screen wiuld be a nice touch. But the hindge? It needs to be coated so it's less susceptible to dings and scratches.
All in all, I love the flips. Even eith the cons the phones are still worth every penny in my opinion.
Value
4
Written by a customer while visiting Samsung US