Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,783 Reviews)
Open Ratings Snapshot
Rating breakdown 1,783 reviews
5 Stars
1,429
4 Stars
262
3 Stars
51
2 Stars
20
1 Star
21
86%of customers recommend this product. 
(
173 out of 201
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Memories Are Present
on September 22, 2025
Posted by: CherryOnTop25
[This review was collected as part of a promotion.] The Galaxy Z Flip7 is a geniuses design from long ago, the Razor. It's sleek, with an edgier style. The camera can be used from the back or front of the phone, even while bent to stand up by itself for that great group shot!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Love samsung galaxy z flip 7 it was great
on March 18, 2026
Posted by: Itsme95
[This review was collected as part of a promotion.] When i first got my phone I loved it. Great features good quality but now Im starting to have issues with it an its only close to two months old. Its got to where sometime when someone calls I answer but they can only hear me an me hear them using speaker I have to restart it, it's starting to glitch. Im not very happy with it anymore
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 18, 2026
Hi there Itsme95, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are pleased to hear how initally happy you were the usage of your device, and we would love to help you resolve the frustrations you are experiencinig with your device. We have provided links to articles to help you troubleshoot the speaker and microphone of your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect GenZ phobe
on July 27, 2025
Posted by: ClaretShop
[This review was collected as part of a promotion.] I bought this phone for my daughter who loves doing makeup tutorials for the internet. It is really nice looking, the fold is invisible and apparently the Galaxy AI is pretty usefull as she can now compete with her brother's Siri.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip phone
on August 7, 2025
Posted by: Flippy
[This review was collected as part of a promotion.] Loved it but broke and haven't replaced yet bc I don't have the extra money insurance is asking for so I'm sad.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a lot of fun!
on August 10, 2025
Posted by: Klemmonade
[This review was collected as part of a promotion.] This phone is a lot of fun! I love the vibrant front screen and the cool features it has. The Galaxy AI is surprisingly helpful and I am shocked how much I find myself using it! The quality of the phone is fantastic and I am blown away how solid and premium it feels.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on August 13, 2025
Posted by: Ygsamsungfan
[This review was collected as part of a promotion.] I love this product especially the mint color
I love how it flips open and closed
The galaxy ai is fantastic
This is the best samsung phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than flip 6
on August 14, 2025
Posted by: Assyna
[This review was collected as part of a promotion.] The mini screen is amazingly huge and you get to customize it to either fuller screen or thinner screen it's the best. Gemini/Galaxy Ai always at hand which is nice. I feel like the speed of the phone overall is pretty good too. Im glad I upgraded. More customization options make it easier to navigate as well.
Value
5 out of 5
5
Response from Samsung USBy R&RSeptember 12, 2025
Hiya Assyna, Your upgrade experience is inspiring! The Galaxy Z Flip7 was designed to refine the foldable experience, offering a larger, customizable outer screen alongside the fluidity of Galaxy AI for everyday use. It’s rewarding to know you’ve noticed the improvements in speed and personalization. We’re glad the Flip7 continues to deliver that next-level experience you were looking for. Thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from previous gens Awesome phone.
on August 16, 2025
Posted by: Stadium
[This review was collected as part of a promotion.] Use the flip 7 for alot of stuff.The flip 7 is an incredibly versatile tool that can be used for a multitude of purposes. Whether you're looking to enhance your productivity, streamline your daily tasks, or simply enjoy some leisure activities, this device has got you covered. Its sleek design and intuitive interface make it perfect for both personal and professional use. With the flip 7, you can effortlessly transition between work and relaxation, making it a valuable addition to any lifestyle. Embrace its capabilities and discover the endless possibilities it offers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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