Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,638 Reviews)
Rating breakdown 1,638 reviews
5 Stars
1,321
4 Stars
232
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
167 out of
194)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
This product is just like a note but better
on September 29, 2025
Posted by: Pinklover
[This review was collected as part of a promotion.] I love the portability with the size of a "note", no stylus but I never remembered to use it anyway.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sweet phone
on October 6, 2025
Posted by: TylerDurden
[This review was collected as part of a promotion.] Couldn't be happier. Phone works great, looks cool, and doesnt feel like ive got a brick in my pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but their can be improvments.
on October 10, 2025
Posted by: Jaides
[This review was collected as part of a promotion.] I have no issues with this phone, and the build quality is way better than my older Z Flip, which was the Z Flip 4, but there can be bigger improvements. With One UI 8, I have experienced minor bugs that can sometimes be annoying. For example, my Google Messages keeps retyping the last word that I have sent, and when I'm trying to crop an image on gesture mode, it keeps pulling up my back button, but other than that, this phone is great. It just needs more work on the software side, and the last thing I want to complain about is Samsung DeX. The update to DeX is fine, but I can't find a way to make my apps full screen, which makes playing games on DeX somehow worse.
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hi there Jaides, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the updated design of this device, and that you are overall finding it to be good for your needs every day. We have provided a link to the Samsung Support Team to assist you with the messages and other instances of slight glitches you mention experiencing with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Flip Usability
on October 10, 2025
Posted by: hp2009
[This review was collected as part of a promotion.] I love the flip 7 but I have a few issues with the overall design. I love the concept but im not sure if its for me. I wish there were more things to do with the flip that Samsung would advertise. I am not sure how to fully use the smaller screen. Samsung should have more wallpapers that fit the smaller screen as well. also the keyboard autocorrect is horrible and works half of the time so writing sentences on here is difficult.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great quality features
on October 26, 2025
Posted by: Gaymerzonly
[This review was collected as part of a promotion.] This has an amazing Galaxy A1 system The Samsung Galaxy Z Fold 7 is praised for its significantly improved, thinner, and lighter design, larger and more comfortable outer display, and powerful multitasking software enhanced with Galaxy AI features. However, it is criticized for its high price, average battery life, and somewhat disappointing 25W wired charging speed. The inner screen's front-facing punch-hole camera is also a point of frustration for some, as it can be visible during video playback.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone great for daily life.
on November 1, 2025
Posted by: Patsayjak
[This review was collected as part of a promotion.] The flip phone is a great phone for multitasking and projects. Anything you need for daily life is a great phone cases are hard to find and don't drop it out only takes one drop to break. The flip is convenient and makes it fit in your pocket great but opening and closing the phone if any sand or dirty gets in the back of it the screen messes up or the flip part breaks easy. The AI on it is very useful the best I have every had it helped me build a App of my own and for that it gets three stars anything that can help you that good with something that hard is a very good very useful tool, definitely worth the money..
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hello there, thank you for your feedback on your Samsung Galaxy Z Flip7. We are happy to hear that you are overall pleased with the design and software capabilities of your device. We have provided a link to an article with tips we recommend to care for this unique device. We have also shared a link to the Customer Care+ Team if you are interested in this program for additional peace of mind with your device. We have also shared a link to the Samsung Support Team to assist you further if you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It is a great companion...
on November 6, 2025
Posted by: DavidElE
[This review was collected as part of a promotion.] It is a great companion and battery last more than previous series, has a good and stable software. I wear it everywere, swim, run and definitely enjoy it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Magda87
from Oakland CA
Expertise:Intermediate
Verified Purchase:Yes
I love that it folds up so you can carry it in any pocket because of its compact size. I'm a Samsung fan, and this time I wanted to try this model since I used to use the Galaxy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US