Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,276 Reviews)
Rating breakdown 2,276 reviews
5 Stars
1,784
4 Stars
350
3 Stars
84
2 Stars
25
1 Star
33
86%of customers recommend this product.
(
192 out of
222)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
1
Flip 7 then switched to s26 ultra
on April 13, 2026
Posted by: Missytechfan
[This review was collected as part of a promotion.] Very disappointed in this phone I use my phone a lot for work and while driving it's very difficult to flip open with one hand you need two hands that was the first thing I noticed it doesn't have a lot of storage so it tends to move really slow and it gets hot and overheats when plugged into like your Android auto or in your car plugged in it the phone itself is really hot to the touch it also legs in the screen I had to shut down things like if I'm playing a game or anything like that I have to shut it down cuz it doesn't like to have multiple things open and the battery does not last very long I ended up upgrading it to the s26 ultra which I am satisfied with so far I really miss the SD card capability though that they used to have you also can never find a case for the flip phones they always fall off.
The s26 ultras ai for editing photos is amazing it really erases and moves things for you. A ++
The s26 ultras ai for editing photos is amazing it really erases and moves things for you. A ++
Value
1
Response from Samsung USBy R&R Team, April 16, 2026
Hey Missytechfan,thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how frustrating it can be when your device is not meeting your expectations in functionality and speed. We have some resources available online to help our customers maximize the speed, and troubleshoot the temperature of your device, linked below. We have also provided a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Samsung Community
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Facebook
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it! Love the galaxy AI features!
on July 25, 2025
Posted by: Queen29
[This review was collected as part of a promotion.] Above and beyond! From the first Samsung flip to this all I can say is wow! Amazing, upgraded every aspect of this phone and adding galaxy AI just made it even better and more advanced!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Flip yet
on July 26, 2025
Posted by: Big72Larry
[This review was collected as part of a promotion.] I have had flip 4,5,6 and now the 7. Just got it so this review is just from the short time that I have had it but so far I'm really liking it. The bigger size of both screens and the thinner profile is great and the new hinge is way better it actually stays open nice and flat and the crease is almost totally gone. Can't say much for the performance have not even used the camera yet but it just looks like a more premium device. Have to say that I really like the Gemini feature as well it has been very helpful.And the cover screen seems like it will be much more useable. Just wish they have more for the trade in because I keep getting the new one every year. Wish I didn't trade the 5 to the 6 that was worthless but the 6 to the 7 was the biggest change that I have noticed in my 4th fold phone experience. Love the flip mostly for the compact size when folded barely notice it in your pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From Apple to Samsung
on August 24, 2025
Posted by: CleverGirl7
[This review was collected as part of a promotion.] For about 10 years, I have been deep in the Apple ecosystem. After seeing the amazing features offered by the Samsung Z Flip 7, I decided it was time for a change. I have had my Z Flip 7 for just over a week. I am loving it so far. There is a little bit of a learning curve coming from an iphone, but it's pretty easy to find information on any issues I have. I just search online or ask Bixby. I absolutely love all of the customization options. It makes me feel like I've made this phone more unique and personalized to me. I feel like the possibilities are endless. I'm not limited on how I can customize my phone. It also feels pretty freeing knowing I can use just about any accessory or brand with this phone. I'm not restricted to using just one brand of products. I can finally find a pair of ear buds that will fit my ear correctly. I won't be stuck with only one or two options. I am still learning what all this phone can do, and I am excited for the journey we are going to go on together!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip 7
on October 4, 2025
Posted by: FannyFarkle
[This review was collected as part of a promotion.] I replaced an old Galaxy Z Flip 3 with the Flip 7. I've had ot less than a week and I love it. Still learning to use AI and other updated features, but I think I'll get the hang of those pretty soon, even at my "advanced" age of 75.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The screen is wide i love watching my movies on it
on November 10, 2025
Posted by: Kati96
[This review was collected as part of a promotion.] The galaxy z flip 7 is one of the best galaxies I habe ever had the screen is big it gives you the opportunity to watch movies without needing to turn on your TV its battery capacity is very good I charge it once a day and it keeps on good battery life I love the features it has with AI it makes your life very easy i habe akways had samsung amd i think android is the best system for the Galaxy AI technology and generations you can do anything without even paying a penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Welcome to te future
on May 14, 2026
Posted by: LeoHgo
[This review was collected as part of a promotion.] After spending some time with the Galaxy Z Fold 7, the thing that really blows my mind isn't just that it folds—it's how helpful Galaxy AI actually is day-to-day. Using 'Circle to Search' on this massive screen is a total game changer for multitasking. The build feels super solid and it's way thinner in my pocket than I expected. It’s a splurge, for sure, but once you get used to having a mini-tablet in your hand, it’s really hard to go back to a 'normal' phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Helena
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
The camera is really bad, even compared to other Samsung phones such as z fold. No setting changes help. I had this phone for exactly 2 hours before filing for the refund. Save yourself time and the restocking fees.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 29, 2025
Hi there Helena, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We do our best to provide a range of devices to best align the needs and wants of our customers. We also provide as much information about the different features and specs available on devices to help our customer select the best device to align to their needs. We have provided a link to the Samsung Support Team to assist you if you have questions about available options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US