Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,638 Reviews)
Rating breakdown 1,638 reviews
5 Stars
1,321
4 Stars
232
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
167 out of
194)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
Bhwta acha ha sir mujha ko Lana ha mobile
on December 4, 2025
Posted by: Noorddin
Plz giving me okay 👍glaxme fold seevn plz giving me okay
Written by a customer while visiting Samsung US
Customer Rating
5
7 Flip 7 10/10
on December 6, 2025
Posted by: Cheese
[This review was collected as part of a promotion.] I've been with samsung since around 2012, often with the note series and continuing to to the s20, s22, the 7 Fold 5 and now the ZFlip 7.
Traditionally I've preferred the larger form factor for my phone, but the flip feels so good I've found myself preferring the smaller form. The "touch of a button Galaxy AI features are pretty neat, and can be very useful for finding something specific that you're looking for quickly, along with helping with almost any task you come up against.
Plus it feels great to pretend to angrily hang up a phone call by snapping your phone shut. Very tactile. 10/100
Traditionally I've preferred the larger form factor for my phone, but the flip feels so good I've found myself preferring the smaller form. The "touch of a button Galaxy AI features are pretty neat, and can be very useful for finding something specific that you're looking for quickly, along with helping with almost any task you come up against.
Plus it feels great to pretend to angrily hang up a phone call by snapping your phone shut. Very tactile. 10/100
Value
5
Written by a customer while visiting Samsung US
Posted by: Lilly
from Bronx, NY
Verified Purchase:Yes
The endless customization & I love it! Won’t regre
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Helena
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
The camera is really bad, even compared to other Samsung phones such as z fold. No setting changes help. I had this phone for exactly 2 hours before filing for the refund. Save yourself time and the restocking fees.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 29, 2025
Hi there Helena, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We do our best to provide a range of devices to best align the needs and wants of our customers. We also provide as much information about the different features and specs available on devices to help our customer select the best device to align to their needs. We have provided a link to the Samsung Support Team to assist you if you have questions about available options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
This is a great watch to use with your phone
on July 30, 2025
Posted by: MaffiosoG23
[This review was collected as part of a promotion.] I love using my watch to talk on the phone and message people plus yu can control your music off of it
Value
4
Written by a customer while visiting Samsung US
Posted by: Warinthon
from Wayne,PA
Verified Purchase:Yes
Best Z flip yet.I know that Samsung will make the flip 8 even better and 9 and so on.Thank you Samsung .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for your kind words about the Galaxy Z Flip7, Warinthon! We love that you think it’s the best Z Flip yet. We also can’t wait to show you what we have in store in the future. Your Hatsune wallpaper looks amazing by the way, and it’s awesome to see creativity shine in our community. We're dedicated to enhancing your experience and providing the best features for you. If you ever have any questions or concerns, please feel free to reach out to us at Samsung Support. We are always here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
No longer fits in my hand
on January 5, 2026
Posted by: Mrs Wilmot
I hate this phone. The Flip 7 is slightly bigger than my Flip 5, and you wouldn't think that would make a difference, but it does. It no longer fits comfortably in my hand, and I have already dropped it 3 times. I've owned it for a day, and my hand actually aches.
Response from Samsung USBy R&R Team, January 9, 2026
Hi there Mrs Wilmot, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. W know how important the comfortable feel of your device in your hand is to you every day. We have provided a link ot the Samsung Support Team to assist you with any potential options available to you for your device, including our 15 day return policy. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Everything good but battery terrible
on July 26, 2025
Posted by: Ogogog
[This review was collected as part of a promotion.] Need better battery and more strong flip materials and more app for the small screen like youtube or video call
Value
4
Response from Samsung USBy R&R, July 29, 2025
Hello Ogogog,
Thanks so much for sharing your thoughts on the Galaxy Z Flip7! We’re excited about the enhanced battery life and the design symmetry and we are hoping it is a stand out. The sturdy yet lightweight Armor Aluminum frame helps protect your device and is IP48-rated for water and dust resistance, really makes a difference! With the new Armor FlexHinge, which now closes thinner and is more durable, your device is built to last, complemented by the tough Corning Gorilla Glass Victus 2 for the display. The upgraded 4300mAh battery and mDNIe technology mean hours of enjoyment, with up to 31 hours of video playback to keep you entertained. And the Flex Window, or cover screen, makes it easy to access your apps, notifications, and settings without opening your phone; super convenient! For more tips on using the FlexWindow and other features, check out the helpful online resource, "Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features,' linked below. We truly appreciate your feedback and thank you for choosing Samsung’s innovative technology!
Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features
https://www.samsung.com/us/support/answer/ANS10006881/
-Ty
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Thanks so much for sharing your thoughts on the Galaxy Z Flip7! We’re excited about the enhanced battery life and the design symmetry and we are hoping it is a stand out. The sturdy yet lightweight Armor Aluminum frame helps protect your device and is IP48-rated for water and dust resistance, really makes a difference! With the new Armor FlexHinge, which now closes thinner and is more durable, your device is built to last, complemented by the tough Corning Gorilla Glass Victus 2 for the display. The upgraded 4300mAh battery and mDNIe technology mean hours of enjoyment, with up to 31 hours of video playback to keep you entertained. And the Flex Window, or cover screen, makes it easy to access your apps, notifications, and settings without opening your phone; super convenient! For more tips on using the FlexWindow and other features, check out the helpful online resource, "Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features,' linked below. We truly appreciate your feedback and thank you for choosing Samsung’s innovative technology!
Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features
https://www.samsung.com/us/support/answer/ANS10006881/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US