Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,638 Reviews)
Rating breakdown 1,638 reviews
5 Stars
1,321
4 Stars
232
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
167 out of
194)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
Awesomeness
on October 2, 2025
Posted by: SeabeeDaddy83
[This review was collected as part of a promotion.] I got this phone for my daughter, excited to see how she like the AI on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nothing special and battery issues
on October 2, 2025
Posted by: Markisa
[This review was collected as part of a promotion.] I was really looking forward to an upgrade from the flip6 but unfortunately I don't see anything special with the 7 versus the 6. In fact, I can no longer charge my flip7 using the same wireless charger I used for my flip 6. It gets really hot, too hot to touch. When I contacted support and told them nothing changed except the phone, I was told to purchase a Samsung charger. Support is lacking as well. I'm not please about the purchase at all.
Value
2
Response from Samsung USBy R&R Team, October 3, 2025
Hi there Markisa, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not operating as expected or intended. We have provided a link to a troubleshooting guide to assist you with the temperature of your device. We have also provided a link to our team of experts if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5
Small package big power
on October 3, 2025
Posted by: Devildoghauler
[This review was collected as part of a promotion.] The Z Flip 7 successfully balances portability and power, leveraging its form factor to enhance my media consumption and using Galaxy AI and DeX to elevate work productivity with a fun form factor that speaks to my minimalist soul 10/10 recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally solid hinge!
on October 4, 2025
Posted by: Mopioop
[This review was collected as part of a promotion.] I am using this to take sns images and videos. The quality is great! The hinge was my concern but I dropped it multiple times and still works like new! Very well made!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sickest phone made ever
on October 6, 2025
Posted by: Cupcakes
[This review was collected as part of a promotion.] Best-selling phone & sickest most fastest with the baddest galaxy Ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Flip
on October 7, 2025
Posted by: GaPeachResa
[This review was collected as part of a promotion.] This new flip is the best one yet. Everything right at your fingertips and beyond. I have had all of them and this is the best one by far.
AI features are phenomenal!
AI features are phenomenal!
Value
5
Written by a customer while visiting Samsung US
Posted by: Its me
from Bronx
Expertise:Intermediate
Verified Purchase:Yes
Love the look and feel of the phone. Like the added feature of the display on the front screen without having to open the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not ready to pair with Watch
on October 10, 2025
Posted by: Mattb5
[This review was collected as part of a promotion.] I like the phone. I like the form factor. But I intentionally stayed in the Samsung ecosystem so I didn't lose functionality on my Watch Ultra. But I did. The required Health Monitor app shows as not compatible. Very disappointing and it's been frustrating dealing with support that doesn't know the product.
Also lost compatibility with my Dexcom G7 glucose monitor. So if you're into using your phone to track your health stats, don't jump into this one yet. It's not ready.
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hello Mattb5, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how important specific features of your phone are to you, and needing to be able to seamlessly pair with your Galaxy Watch. We have provided links to a few troubleshooting guides to assist you with your Health App on your phone. We have also provided a link to the Samsung Support Team to offer additional assistance if this matter continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Health data does not sync
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
Cannot sync content between phone and Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003149/
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Samsung Health data does not sync
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
Cannot sync content between phone and Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003149/
Samsung Support
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Written by a customer while visiting Samsung US