Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,276 Reviews)
Rating breakdown 2,276 reviews
5 Stars
1,784
4 Stars
350
3 Stars
84
2 Stars
25
1 Star
33
86%of customers recommend this product.
(
192 out of
222)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
This product has many options of customization.
on October 12, 2025
Posted by: Loverofsamsung
[This review was collected as part of a promotion.] My galaxy flip is my day to day use, like social media scrolling, taking pictures and playing my games like Love and Deepspace.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best
on July 29, 2025
Posted by: Bobbyg
from Vero Beach e
Expertise:Intermediate
Was replacing my S23 Ultra and thought this would be a good option.. Did my research, but mentioned the lagging the overheating and the slower download speeds that this phone has. Knew it would be a bit of a step down, but this is 3-4 steps down. I do like the folding feature and it fits my hand well, but that's not enough to overcome the lagging and overheating. Make sure you do a better job at researching than I did before you buy.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, July 31, 2025
Good day Bobbyg,
Your feedback is appreciated. The Galaxy Z Flip7’s streamlined design has been crafted with portability as a priority; however, we acknowledge that the upgrade from the S23 Ultra to this model possesses its own appeal. Both devices now exhibit impressive specifications and features. Each year, and with each successive generation, the Z Flip series undergoes significant evolution. The processor in the Z Flip7 is an enhancement over the S23 Ultra; although the chipset varies due to the design and functionality of the Z Flip series, it remains a formidable contender. Naturally, extensive usage may cause each device to feel warmer to the touch. This can be readily addressed by ensuring optimal battery performance. Kindly refer to the online guide on maintaining your device at a normal temperature; the link will be provided below. We value your time in providing a review. Thank you for choosing innovation with Samsung.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
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Your feedback is appreciated. The Galaxy Z Flip7’s streamlined design has been crafted with portability as a priority; however, we acknowledge that the upgrade from the S23 Ultra to this model possesses its own appeal. Both devices now exhibit impressive specifications and features. Each year, and with each successive generation, the Z Flip series undergoes significant evolution. The processor in the Z Flip7 is an enhancement over the S23 Ultra; although the chipset varies due to the design and functionality of the Z Flip series, it remains a formidable contender. Naturally, extensive usage may cause each device to feel warmer to the touch. This can be readily addressed by ensuring optimal battery performance. Kindly refer to the online guide on maintaining your device at a normal temperature; the link will be provided below. We value your time in providing a review. Thank you for choosing innovation with Samsung.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z flip7
on August 16, 2025
Posted by: MATT46
[This review was collected as part of a promotion.] Only have had the phone for a short amount of time, but really like it. A I features are very handy to use. The flip option on the phone makes it easy to carry in your pocket, hardly know it's in there. The camera quality is the best so far that I have used. Navigating thru the phone an transferring my all my stuff from my old phone to my new phone was pretty simple.
Value
5
Written by a customer while visiting Samsung US
Posted by: Double A
from Alexandria, VA
Expertise:Expert
Verified Purchase:Yes
Great phone made with quality and lots of features! Love the photo editing app, faster RAM, camera, cover screen and lots more. Worth the investment for daily life usage. Best feature it folds in half for compact size.
Features
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Stay away from foldable devices
on September 15, 2025
Posted by: Sash
from Tampa, FL
Expertise:Intermediate
Phone began powering off for no reason after closing it shut, and now struggles to even turn on at times. Worst experience I've had with a phone. Stay away from foldables.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, September 15, 2025
Greetings Sash, We appreciate you taking the time to share your experience with your Galaxy Z Flip7. If you notice that your phone shuts down when you close it, please check if a case on your phone is pressing against the power button, as this may cause interference and trigger the device to turn off. Also, examine your apps to see if any could be affecting your device’s power settings, and inspect your device for any physical damage. For further assistance, please note that we have partnered with uBreakiFix as an authorized repair location. Taking your device there for a review might be helpful. Samsung products are protected against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each item. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. For eligible devices, you may also choose to add this extra coverage. Please reach out to our Samsung Support Team if you need further assistance. We are here to help. Thank you for choosing Samsung. Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
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https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
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Written by a customer while visiting Samsung US
Posted by: Bernadette
Verified Purchase:Yes
This is my first time using a flip phone, and I can honestly say I'm in love with it! Very easy to use.
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had. Flip 7
on November 7, 2025
Posted by: Ryanflip7
[This review was collected as part of a promotion.] I've switched to the flips since flip 4. Every year the phony gets better. Flip 7 is the best phone I've ever used. Everything is good except the camera. I wish Samsung would upgrade the camera to be in part with the s25. The Galaxy AI is also making my life easier. It's very easy to use.
Value
5
Response from Samsung USBy R&R Team, November 7, 2025
Hi Ryanflip7, we appreciate your feedback on your Samsung Galaxy Z Flip7. We are thrilled to hear that you are finding this to be the greated version of the Samsung Galaxy Z Flip series to date. We appreciate you sharing your desire for an enhanced camera on your device. Please, reach out to us again in the future any time you have additional feedback you wouldlike to share with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Too big
on January 24, 2026
Posted by: Tttt
Why make it bigger than the 6. The whole point of this phone is to be smaller.
Response from Samsung USBy R&R Team, January 26, 2026
Hello Tttt, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip7. We know how important the compact nature and ease of carrying your device is to you every day, and we appreciate you sharing your preference for the smaller size. Please, reach out to us again in the future if you have additional details you would like to share about feature you would like to see in new devices going forward. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US