Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,638 Reviews)
Rating breakdown 1,638 reviews
5 Stars
1,321
4 Stars
232
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
167 out of
194)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
2
Disappointed in Performance in Mobile Gaming
on December 4, 2025
Posted by: Anonymous
Expertise:Expert
Phone is great, but the processor is horrible. It won't allow me to play games that I used to play on my previous phone (Flip 6), and it gets extremely hot when trying to play any landscape game. Honestly, I wouldn't get this phone if you like playing mobile games that requires high specs for better resolution games. For a new phone that can't run LADS at ultra or high resolution (I have to play in low/med for better performance), it's crappy. They should have stuck with the Snapdragon processors.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, December 4, 2025
Hi Aphomnguyen, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how disappointing it can be when you have a new device that is not meeting your expectations. We have provided links to a few articles to help you adjust the refresh rate for the smoothest experience when gaming possible, and maximize the speed. We have also shared a link to the Samsung Support Team to assist you further if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 25, 2025
Posted by: JennaBBYY
[This review was collected as part of a promotion.] This phone is very up to date and doesn't disappoint. It literally has every feature you could imagine/want. Glad i made this purchase. Definitely dont regret it!!
Value
5
Response from Samsung USBy R&R, July 25, 2025
Hey JennaBYY,
Thanks so much for sharing your excitement about the Galaxy Z Flip7! It's wonderful to hear that the device is meeting your expectations and providing all the features you were excited about. The Z Flip7 is crafted for those who love innovative and stylish and technology; compact, versatile, and powerful all in one. We're grateful to have you as part of the Samsung community, and we're so happy you’re enjoying every moment with your new Galaxy!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your excitement about the Galaxy Z Flip7! It's wonderful to hear that the device is meeting your expectations and providing all the features you were excited about. The Z Flip7 is crafted for those who love innovative and stylish and technology; compact, versatile, and powerful all in one. We're grateful to have you as part of the Samsung community, and we're so happy you’re enjoying every moment with your new Galaxy!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's another phone at 3 times the $ of my 1st car.
on July 28, 2025
Posted by: DDs4me
[This review was collected as part of a promotion.] It has all new artificial intelligence. Yay, it has it front back side on and off button, and it tracks everywhere you go and everything you do. You don't own the phone, the phone owns you.
Value
4
Response from Samsung USBy R&R, July 28, 2025
How is it going DDs4me,
Thank you so much for sharing your detailed feedback on your Galaxy Z Flip7! We really appreciate your input, as it helps us improve. The current design emphasizes durability and clarity, and we're excited to keep enhancing battery life with future updates. With the advancements of Galaxy AI, you’re all set to explore your Galaxy device with confidence. We’re thrilled to hear you're enjoying all the features, and your attention to detail with design optimization making it more user friendly truly means a lot to us. Thank you for being such a valued part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your detailed feedback on your Galaxy Z Flip7! We really appreciate your input, as it helps us improve. The current design emphasizes durability and clarity, and we're excited to keep enhancing battery life with future updates. With the advancements of Galaxy AI, you’re all set to explore your Galaxy device with confidence. We’re thrilled to hear you're enjoying all the features, and your attention to detail with design optimization making it more user friendly truly means a lot to us. Thank you for being such a valued part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect size! Open and closed
on July 28, 2025
Posted by: aldee1960
[This review was collected as part of a promotion.] Love the convenience of it being regular size for everything then folds for a pocket fit.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on July 28, 2025
Posted by: Calfa1978cr
[This review was collected as part of a promotion.] I m so happy to chose the samsung phone, qualiti is the best, and looks like real future device, most i know my phone, most i get i love
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone Ever.
on July 28, 2025
Posted by: Lovealot
[This review was collected as part of a promotion.] The new foldable phone is an impressive device that offers a unique experience. Its sleek design and compact form factor make it incredibly portable and stylish. The integration of advanced artificial intelligence features, such as galaxy Ai, promises to enhance user interactions. This phone delivers a seamless blend of innovation and functionality. Overall, it is a remarkable step forward in mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Daily must-have companion
on July 29, 2025
Posted by: FlipFanBoy
[This review was collected as part of a promotion.] Awesome mobile phone with tiny form factor. Galaxy AI helps my daily routine done easily. Highly recommend all to try.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beast mode phone
on July 31, 2025
Posted by: Majestic69
[This review was collected as part of a promotion.] I love my.phone is so easy to use, camera is amazing. Compact when you close it. Get compliments on my home. Just and overall beast of a phone
Value
5
Written by a customer while visiting Samsung US