Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,276 Reviews)
Open Ratings Snapshot
Rating breakdown 2,276 reviews
5 Stars
1,784
4 Stars
350
3 Stars
84
2 Stars
25
1 Star
33
86%of customers recommend this product. 
(
192 out of 222
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
1 out of 5
1
garbage dont buy
on December 21, 2025
Posted by: jvonf
from san jose, ca
Expertise:Expert
Verified Purchase:Yes
dont buy this garbage. I upgraded from a flip 5 and several of my key apps wont load. wasted HOURS of my time fixing this.
Hey samsung, whatever corners you cut on this phone, hope it makes you even richer.
I will never buy another one.
No, I would not recommend this to a friend.
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, December 22, 2025
Hi there Jvonf, we are grateful for your feedback on your Samsung Galaxy Z Flip7. We know how important specific apps are to you for personal or professional uses. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team and your warranty information to help you work towards a resolution if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on May 3, 2026
Posted by: Shop4u
[This review was collected as part of a promotion.] The ai has help me alot with work since I travel alot. The flip style is my favorite since it fits into my back pocket or a clutch when I dress up. I love the screen when I read and I read constantly whether for work or relaxation. The audio is great since I listen to music while I work or driving. The camera is wonderful for taking pictures love The motion picture the only draw back to that is it doesnt last for long.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic!
on July 30, 2025
Posted by: miltspoon
I bought both the Flip 7 and the Fold 7. The Z Flip 7 is fantastic. I have had earlier Flips but this is the best yet. The phone open is as big as my old S25 Ultra. You cannot even see the fold in the screen. It us fast, it is awesome.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone !!!
on May 7, 2026
Posted by: BRIZ
from Bartlett, IL
Expertise:Expert
Verified Purchase:Yes
This is my 2nd ZFlip I had the 5 first and it's been a good phone... The Z Flip 7 is an Amazing upgrade!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seeing is believing.
on August 26, 2025
Posted by: Lsarm212
[This review was collected as part of a promotion.] Wow, I'm truly impressed with the Sansung Ultra's features! This watch has so much to offer! I'm surprised and impressed. The fact it can calculate your sleep stages, hours, if you snore, heart rate, 1st sleep, 2nd sleep (naps), movements, actual sleep time, awake, REM, Light and deep sleep is a feature in detail. It helps me to understand my pattern. It, also, offers a feature that will help you get started on a healthier path so, you are rested, as expected. I need this.
Other great features, over and above: Body Composition (pretty close to accurate), setting your favorite exercise for monitoring, Vascular Load, Antioxidant Index, Age Index, Energy Score, AI, and other basic necessities. All features are useful and surprising how it knows you body! I'm not saying it's perfect, yet close, and what it offers works for me. Soon we will not need a doctor to tell us what's wrong. Imagine that!
The battery life is key for me. I get approximately 3 days of usage before charging it, again. This is great considering how often I depend on the watch. I get calls, make calls, receive texts and text, visual alerts on Ring, and others that I have set. I can actually say, its my mini phone.
There so much to say about this particular watch and not enough space. I will say, I find it to be a superior watch and probably one of the best out there. Don't hesitate. Get one! You will not be disappointed with all that it has to offer! Hey, I can swim or shower with it, too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect... Getting there.
on September 5, 2025
Posted by: Jazz
from New Hampshire
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone. I use Dex a lot so the Flip 7 is my first Samsung Flip phone. The phone is really great. I give it 4 out of 5 because I do think the widgets could be much better with more options on the cover screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, September 5, 2025
Hello Jazz, Thank you for sharing your experience with the Galaxy Z Flip7 512GB. It’s great to hear that you’ve enjoyed its sleek design, powerful performance, and especially how well it works with Samsung DeX for productivity. It’s exciting to learn that the Flip7 is your first Samsung Flip phone and that it has made such a strong impression. Insights like yours help show how the Flip series continues to combine innovation with practicality, making it perfect for users who want both style and function. We appreciate you being part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for me
on October 17, 2025
Posted by: Mimi
from Vancouver, WA
Verified Purchase:Yes
I love using the front screen for txts and spotify/youtube. This is the perfect phone for me and my lifestyle!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 22, 2025
Hi there Mimi, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that this device to perfectly aligns to your needs and lifestyle, and that the flexibility of use is so helpful to you. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
B'Michelle
on January 22, 2026
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I love my phone, I love Samsung products point blank, very user friendly! #1 hands down!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 23, 2026
Hi Belinda Morris, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear how much you love your phone, and are finding it so easy to use every day. We have shared a link to the Samsung Support Team for your convenience. They can assist you if any questions come up during your usage of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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