Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,638 Reviews)
Rating breakdown 1,638 reviews
5 Stars
1,321
4 Stars
232
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
167 out of
194)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
I love my z flip
on December 5, 2025
Posted by: Joeeeey
[This review was collected as part of a promotion.] I recently got the Samsung Galaxy Z Flip, and I can honestly say I love it! This phone has completely changed how I use my smartphone.
**Cool Design**
First off, the design is amazing. When I open it up, the 6.7-inch screen is beautiful. Everything looks so clear and colorful! When I close it, it’s small and easy to carry around. I get compliments on it all the time!
**Awesome Flex Mode**
One of my favorite features is Flex Mode. I can set the phone at an angle and use it for video calls without holding it. This makes it so easy to chat with friends while I do other things. I also love watching shows this way—it feels like I have my mini theater!
**Great Camera**
The camera is another standout feature. Taking selfies is super easy because I can see myself on the cover screen. The photos turn out great, even in low light. I love capturing moments with my friends and family!
**Fast Performance**
The Z Flip performs really well. It runs smoothly, whether I’m texting, browsing the web, or playing games. I’ve never had any slowdowns. Plus, the battery lasts all day, which is perfect for my busy life.
**Smart Features**
What I really appreciate is how smart the phone is. The Galaxy AI learns my habits and suggests apps and settings that work best for me. It makes using the phone feel personal and intuitive.
**Final Thoughts**
In conclusion, I can’t recommend the Samsung Galaxy Z Flip enough. It’s stylish, fun to use, and packed with features that make my life easier. If
Value
5
Written by a customer while visiting Samsung US
Posted by: Travis K
Verified Purchase:Yes
Super fast and finally a phone that cam keep up with me
Written by a customer while visiting Samsung US
Posted by: NCK360
from Nashville
Expertise:Expert
Verified Purchase:Yes
Horrible device. Not worth the money
Im not happy with the service I was provided. The trade in program needs to be restructured
Im not happy with the service I was provided. The trade in program needs to be restructured
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, January 2, 2026
Hello NCK360, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when you have a new device that is not operating as expected. Without knowing what features are causing you frustration with your device, we have provided links to the full manual for your device, and to the Samsung Support Team to help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Walker S
from Mass
Verified Purchase:Yes
Waste of money. I won't purchase this flip phone again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 20, 2026
Hi Walker S, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you for a range of daily tasks. We are always happy to assist our customers troubleshoot and resolve any frustration they are experiencing with their chosen device. Without knowing the details of your experience, we have provided a link to the Samsung Support Team to assist you directly through chat. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it! Love the galaxy AI features!
on July 25, 2025
Posted by: Queen29
[This review was collected as part of a promotion.] Above and beyond! From the first Samsung flip to this all I can say is wow! Amazing, upgraded every aspect of this phone and adding galaxy AI just made it even better and more advanced!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Flip yet
on July 26, 2025
Posted by: Big72Larry
[This review was collected as part of a promotion.] I have had flip 4,5,6 and now the 7. Just got it so this review is just from the short time that I have had it but so far I'm really liking it. The bigger size of both screens and the thinner profile is great and the new hinge is way better it actually stays open nice and flat and the crease is almost totally gone. Can't say much for the performance have not even used the camera yet but it just looks like a more premium device. Have to say that I really like the Gemini feature as well it has been very helpful.And the cover screen seems like it will be much more useable. Just wish they have more for the trade in because I keep getting the new one every year. Wish I didn't trade the 5 to the 6 that was worthless but the 6 to the 7 was the biggest change that I have noticed in my 4th fold phone experience. Love the flip mostly for the compact size when folded barely notice it in your pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From Apple to Samsung
on August 24, 2025
Posted by: CleverGirl7
[This review was collected as part of a promotion.] For about 10 years, I have been deep in the Apple ecosystem. After seeing the amazing features offered by the Samsung Z Flip 7, I decided it was time for a change. I have had my Z Flip 7 for just over a week. I am loving it so far. There is a little bit of a learning curve coming from an iphone, but it's pretty easy to find information on any issues I have. I just search online or ask Bixby. I absolutely love all of the customization options. It makes me feel like I've made this phone more unique and personalized to me. I feel like the possibilities are endless. I'm not limited on how I can customize my phone. It also feels pretty freeing knowing I can use just about any accessory or brand with this phone. I'm not restricted to using just one brand of products. I can finally find a pair of ear buds that will fit my ear correctly. I won't be stuck with only one or two options. I am still learning what all this phone can do, and I am excited for the journey we are going to go on together!
Value
5
Written by a customer while visiting Samsung US
Posted by: SRojas
Verified Purchase:Yes
Great is a game changer the bigger screen, thinner phone, you can hardly see the fold when you open it. And it’s just about the same size or a little bigger than my Samsung ultra 23. I don’t see myself reaching out for that one anymore as that’s what I watch my videos for the bigger screen.
Response from Samsung USBy R&R, September 8, 2025
How is it going SRojas, Thank you for reaching out and sharing your thoughts on your Galaxy Z Flip7. I love seeing your excitement for the new screen and color consistency! Thanks for being part of the Galaxy family. We appreciate your choice to innovate with Samsung. -Ty
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Written by a customer while visiting Samsung US