Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,276 Reviews)
Rating breakdown 2,276 reviews
5 Stars
1,784
4 Stars
350
3 Stars
84
2 Stars
25
1 Star
33
86%of customers recommend this product.
(
192 out of
222)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
3
Main Screen Has big issues.
on April 27, 2026
Posted by: 4everyoung
[This review was collected as part of a promotion.] I use this device for personal use. I have had 2 phones since it's release. The bottom half of the screen goes black. I'm in the process if getting my third Z flip 7.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there 4everyoung, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with measures we recommend to care for this unique device, and also to the Samsung Support Team if you are in need of repair to your device currently. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Z Flip 7!!!
on April 27, 2026
Posted by: Sballmom
[This review was collected as part of a promotion.] I love my Z Flip 7!!! It is nice that it is compact, so it actually fits in your pocket. It has the capabilities of any other Samsung Galaxy phones with the bonus of being able to prop your phone up without having to have a case. The fold properties are awesome. Being able to take pics in the half folded position makes it so much easier. And if you need to use the camera as a mirror it is awesome! The Galaxy AI is fun to use especially if you want to remove someone or something from pictures! Overall, it is a great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does all and more than I need it to.
on April 27, 2026
Posted by: Dannyboy
[This review was collected as part of a promotion.] The phones camera is great. And the ai works great for no hands use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a fun phone
on April 30, 2026
Posted by: Darlene
[This review was collected as part of a promotion.] I picked the Galaxy Flip7 because it is very customizable. This phone is not heavy nor does it feel bulky even with a case on it. I like that even when folded you can use your apps on the front screen. I can stand it up and watch a show or scroll through TikTok even. I'm able to use the camera too while folded. It's a cute phone and fits easy in my scrub pants. The screen quality is great.
Value
5
Written by a customer while visiting Samsung US
Posted by: Real tester
from NC
Expertise:Expert
Verified Purchase:Yes
Great idea but cannot handle any kind of load without over heating and causing charge issues. Bad idea not to go with premium chip knowing there wasn't any room for a vapor chamber!!!!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
3
Response from Samsung USBy R&R Team, May 5, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We understand how disappointing it can be when your device is not meeting your expectations in functionality. We have shared links to troubleshooting guides to help you maintain the optimal temperature of your device, and adjust the refresh rate for faster loading speeds. We have also provided a linkt o the Samsung Support Team to offer additional assistance if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Leann
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
The only reason I am not giving this a 5 is because I just don't think the camera quality is as good as it should be with where we are with technology these days. If Samsung could improve that, the phone would be top tier to me! I love the size and everything!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch
on May 13, 2026
Posted by: Fliplove
[This review was collected as part of a promotion.] I just installed WALLET on my galaxy watch and it is so easy to use and my AI helped me install it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone Screen and Ai
on May 15, 2026
Posted by: Rateme
[This review was collected as part of a promotion.] After a while of folding the screen a dent forms in the middle of your phone. You can't reach see it when your phone in turned on tho.
Galaxy Ai is cool and helpful with finding things.
Value
4
Written by a customer while visiting Samsung US