Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,276 Reviews)
Rating breakdown 2,276 reviews
5 Stars
1,784
4 Stars
350
3 Stars
84
2 Stars
25
1 Star
33
86%of customers recommend this product.
(
192 out of
222)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
I love my Flip!
on March 18, 2026
Posted by: jjfreezerboi
[This review was collected as part of a promotion.] I love the seamless transitions of apps that helps me accomplish what I need to at work and home. The galaxy AI has been extremely useful to help while my hands are full. All my coworkers are jealous and surprised at how nice of a phone it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible screen
on March 21, 2026
Posted by: SamsungLover
from Germantown, MD
Expertise:Expert
I couldn't wait to upgrade to the flip 7...I fell in love with my flip phones. Until I dropped it one time and the top half of my screen went out. Purchased a replacement. THE new phone was sitting on my bed, I was taking some items from my bag and my blistex fell from my hand and hit my phone, it was the softest hit, screen damage again. I am truly truly annoyed. Samsung, I need you to make this screen a little tougher. Its not like I can go get a new screen. I have to pay the fee for a replacement phone.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
5
Response from Samsung USBy R&R Team, March 23, 2026
Hey SamsungLover, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you review any and all options available to you and work towards the best option for a resolution for you. We have also provided a link to an article to help you best ensure the durability and care of this unique device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
4
I was apprehensive
on March 21, 2026
Posted by: nhmichelle
[This review was collected as part of a promotion.] I was apprehensive at first due to all the problems people with Fold had experienced. I have now had it for over a year and have had no problems. It is a robust phone and updates to add things like Galaxy AI occur regularly. Overall, a very nice little phone that has and does what I need.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is an amazing upgrade
on March 22, 2026
Posted by: rappgirl93
[This review was collected as part of a promotion.] I just upgraded from the Z Flip 3 to the Flip 7 and OMG! The difference is astounding. The camera clarity and definition is beautiful. The front cover camera viewing is convenient. The apps and organizer features are helpful in my daily planning. The battery life is, by far, the longest lasting that I have encountered. Also, the AI features are incredible. They help locate things for me and create the most amazing projects with such ease and precision. I am extremely satisfied with my new, upgraded device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone EVER!
on March 22, 2026
Posted by: Cindylynn222
[This review was collected as part of a promotion.] The Samsung flips gave been my favorite phones ever! I have been using them ever since they came out. Whenever I upgrade I upgrade to the latest flip phone.
The Galaxy AI feature is amazing. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 7 perfection
on March 25, 2026
Posted by: LYDIA26
[This review was collected as part of a promotion.] The flip 7 is the perfect cellphone to have is discreet, stylish, fashion and super comfortable. Features and speed it on point. AI make it a 100/10 because this respond time is even faster. It the best purchase I made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Some of the best features!
on March 26, 2026
Posted by: itzPineApplesz
[This review was collected as part of a promotion.] I love how you can fold the fold and take pictures as well as take them while the phone is completely closed.
The translation feature where u can speak back and forth while it translates to your language while having a conversation back and forth is dope too!
The AI feature when taking n photos are amazing. The way it can make it look like you didnt cut anything out of the pictures is crazy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Malfunctioning already
on March 27, 2026
Posted by: Shammy
[This review was collected as part of a promotion.] The bottom screen already is flashing and has a dark screen on it.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi Shammy, thank you for your feedback on your Samsung Galaxy Z Flip7. We completely understand how frusstrating it can be when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and warranty information to help you work towards a resolution for this experience with your display. We have also shared a link to an article to help you ensure the durability of your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US