Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,661 Reviews)
Rating breakdown 2,661 reviews
5 Stars
2,048
4 Stars
442
3 Stars
101
2 Stars
29
1 Star
41
85%of customers recommend this product.
(
195 out of
230)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
Flip7 - do it!
on October 8, 2025
Posted by: DKNY555
[This review was collected as part of a promotion.] Loving the Flip7 (updated from Flip4), and it's "big face" 😊! Additionally, as someone who now uses the Galaxy AI for nearly everything: meal planning, exercise plans, organization, soundboarding, resume formatting, data, research, perspective on multiple sides on issues/information, digital art (for fun), thr list goes on and on..., I am not sure how I ever got on without it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
❤️ to Fold my phone & securely put away in my pock
on November 11, 2025
Posted by: MrSteven
[This review was collected as part of a promotion.] Love this phone because so subtle, vlose it shut when finished...Get a lot of looks & compliments on my phone!! Very unique,compared to every other cookie cutter phone out there!!
Value
5
Written by a customer while visiting Samsung US
Posted by: junpier
Verified Purchase:Yes
This Z-Flip 7 beauty goes everywhere, and in my opion its total manageable; and best of all it delivers performace and quality pictures; I am a Fan of this teck marvel and Honestly, if you handle it you will also become a Fan of Samsung Flips, go for it.
Written by a customer while visiting Samsung US
Posted by: James C
from Staten Island, NY
Verified Purchase:Yes
Upgraded from a flip5 and I have to say its pretty good. I like the bigger screen, front, main and a camera upgrade. Not to much of a difference from my Flip5 just bigger specs. Otherwise, I love it!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 29, 2026
Hi James C, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are overall pleased with the upgrade to your new device. We have provided a link to the full manual for your device to help you with the enhanced capabilities of your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Very Delicate
on May 6, 2026
Posted by: Mthatch
[This review was collected as part of a promotion.] I waited forever to get this phone and I finally did but then I only had it for three weeks and I loved it the set up is great where the sensor is is perfect the Ai assistant was awesome . And then I dropped it from 2 ft and it landed on carpet (with a case on it ) and the screen went black at the bend joint and spread now I have an 1100 paperweight I still have to pay on . And it is hard to find cases however I paid 65 for the case and it was supposed to protect the phone and that sucks also so.
Value
1
Response from Samsung USBy R&R Team, May 6, 2026
Hi there Mthatch, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how distressing it is when your device is not operating as intended. We have provided a link to the Samsung Support Team and your warranty information to help you resolve this experience at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond imaginable
on July 31, 2025
Posted by: Kimbo71
[This review was collected as part of a promotion.] Galaxy Flip 7 coupled with Galaxy AI is major ! I've had the Notes, the Ultra's, the Folds, but this is the first time ive owned a Flip. It's the most amazing phone thus far. The only ask that I have for this device is the 200mp camera. That's the only thing I miss, having said that, this phone takes amazing pictures for a 50mp camera. The new camera features are top of the line right there with the new AI features. Gone Flip and never lookin back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Samsung phone perfect for work and entert
on August 19, 2025
Posted by: TimbersIvan
[This review was collected as part of a promotion.] I have been using this Samsung device for a few weeks and it has exceeded my expectations. The screen quality is outstanding, very bright and clear, which makes streaming and gaming an enjoyable experience. The performance is smooth and fast, even when running multiple apps at the same time.
The battery life lasts all day with heavy use, and charging is quick and convenient. The camera takes sharp and detailed photos in different lighting conditions, which I really appreciate for both work and personal use.
Overall, this device is reliable, powerful, and has become an essential part of my daily routine. I highly recommend it to anyone looking for a high-quality phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Little bit wider for the Flip 7 and now too big
on August 19, 2025
Posted by: Shahryar
[This review was collected as part of a promotion.] The best thing the Flip had going for it was the unique form factor. Unlike all the main phones, this one felt good in your hands with the tall and slim design. But with the Flip 7, it's gotten a little bit wider and doesn't feel as good in your hand. Luckily the strap case (as in past gens, only as an aftermarket variation) is still around to make it a bit easier to hold. I've updated each time from the Flip3 but now may look at other options in the future. Haven't really done much with the Galaxy AI to comment on it.
Value
3
Response from Samsung USBy R&R, August 25, 2025
Hey there Shahryar,
We appreciate your feedback on the Galaxy Z Flip7. The newest model features design updates for a sleeker fold, but we understand that some fans prefer a firmer grip in hand. Thank you for taking the time to share your thoughts. We also appreciate you choosing Samsung as your go-to for innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback on the Galaxy Z Flip7. The newest model features design updates for a sleeker fold, but we understand that some fans prefer a firmer grip in hand. Thank you for taking the time to share your thoughts. We also appreciate you choosing Samsung as your go-to for innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US