Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,638 Reviews)
Rating breakdown 1,638 reviews
5 Stars
1,321
4 Stars
232
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
167 out of
194)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
Fast processing speeds, good battery, nice screens
on September 22, 2025
Posted by: 83Squarebody
[This review was collected as part of a promotion.] Not sure about the Galaxy AI yet, don't care too much about a phone tracking things.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Monmouth, Maine
Expertise:Intermediate
Verified Purchase:Yes
This is my second Galaxy Flip phone and I find it as excellent a phone as could be expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip phone
on October 10, 2025
Posted by: Hercmejia8
[This review was collected as part of a promotion.] Galaxy AI was far more excellent tools than other, easy to use and and it give you best always. Gemini was also very easy to use and always best tools to help you in your needs. With the new flip It fells like I have the coolest 90s design with pack of excellent performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it it fits perfect in pockets
on November 14, 2025
Posted by: Sepsimom
[This review was collected as part of a promotion.] The quality pictures are great the sound also is awesome the color is very nice .
Value
5
Written by a customer while visiting Samsung US
Posted by: Paul S
from Maine
Expertise:Intermediate
Verified Purchase:Yes
Upgraded wifes from a Galaxy S21. What a great phone! The display is larger but it folds down do nicely I no longer worry about scratching the screen. No learning curve transitioning from the old phone. Impressive how the screen folds in half. Very happy customer.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Raydt
Verified Purchase:Yes
The flip 7 is almost perfect. Much better than its previous models. It still needs faster updates when google introduces a update or security fix
Written by a customer while visiting Samsung US
Posted by: Kenny
Verified Purchase:Yes
I only upgraded because switching to another Samsung phone was more expensive then just upgrading. I love the flip capabilities, but long-term use of it leaves something to he desired.
Response from Samsung USBy R&R Team, February 2, 2026
Hey there Kenny, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you have enjoyed the design of this device, and the overall usage. If you are concerned about the long-term durability of your device, we have provided links to an article and to the Customer Care+ Team to help you with the additional coverage, and recommendations we can make to care for your device. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone W/service!
on November 13, 2025
Posted by: Beautifuluv7
from Marion Ohio
Expertise:Beginner
Great phone and Amazing service and data. Perfect Camara view and beautiful pictures. Tons of data and lots of storage!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US