Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,638 Reviews)
Open Ratings Snapshot
Rating breakdown 1,638 reviews
5 Stars
1,321
4 Stars
232
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product. 
(
167 out of 194
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Gotta Have It
on September 13, 2025
Posted by: Double A
from Alexandria, VA
Expertise:Expert
Verified Purchase:Yes
Great phone made with quality and lots of features! Love the photo editing app, faster RAM, camera, cover screen and lots more. Worth the investment for daily life usage. Best feature it folds in half for compact size.
Features
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice phone
on September 23, 2025
Posted by: Bernadette
Verified Purchase:Yes
This is my first time using a flip phone, and I can honestly say I'm in love with it! Very easy to use.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had. Flip 7
on November 7, 2025
Posted by: Ryanflip7
[This review was collected as part of a promotion.] I've switched to the flips since flip 4. Every year the phony gets better. Flip 7 is the best phone I've ever used. Everything is good except the camera. I wish Samsung would upgrade the camera to be in part with the s25. The Galaxy AI is also making my life easier. It's very easy to use.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 7, 2025
Hi Ryanflip7, we appreciate your feedback on your Samsung Galaxy Z Flip7. We are thrilled to hear that you are finding this to be the greated version of the Samsung Galaxy Z Flip series to date. We appreciate you sharing your desire for an enhanced camera on your device. Please, reach out to us again in the future any time you have additional feedback you wouldlike to share with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
B'Michelle
on January 22, 2026
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I love my phone, I love Samsung products point blank, very user friendly! #1 hands down!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 23, 2026
Hi Belinda Morris, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear how much you love your phone, and are finding it so easy to use every day. We have shared a link to the Samsung Support Team for your convenience. They can assist you if any questions come up during your usage of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Too big
on January 24, 2026
Posted by: Tttt
Why make it bigger than the 6. The whole point of this phone is to be smaller.
Response from Samsung USBy R&R Team, January 26, 2026
Hello Tttt, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip7. We know how important the compact nature and ease of carrying your device is to you every day, and we appreciate you sharing your preference for the smaller size. Please, reach out to us again in the future if you have additional details you would like to share about feature you would like to see in new devices going forward. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bigger screen
on August 30, 2025
Posted by: Clip
from PA
Expertise:Expert
Verified Purchase:Yes
Great phone so far. Like it better than my zflip6 as screen a little bigger.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, September 5, 2025
Hey Clip, We’re excited to hear how much you’re enjoying your Galaxy Z Flip7! The larger display creates an even more immersive experience while maintaining the compact and flexible design that makes the Z Flip line so special. It’s great that the improvements from your Flip6 to the Flip7 are making such a noticeable difference for you. Thank you for being part of the Samsung community. -Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Weakest flip
on October 10, 2025
Posted by: Rjvn1973
[This review was collected as part of a promotion.] Suddenly shut down then got line and don't work anymore
Value
1 out of 5
1
Response from Samsung USBy R&R Team, October 13, 2025
Hello Rjvn1973, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how distressing it is when your device is not operating as intended. We have provided a link to the Samsung Support Team and your warranty information to help you resolve this matter with your display. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
My personal experience and review on flip 7 and ot
on November 3, 2025
Posted by: NOS123
[This review was collected as part of a promotion.] Based on what i have experienced this phone has a very fragile inner screen to the point wherever you are its very likley to get a dent or even break this phone.the hinge is very weak and has a high chance of getting dust and making this crackling noise even if its in your pockets i cant even wear jeans anymore because the hinges dust protection i would definitely recommend samsung to focus a bit more budget on the hinges for the future models. The phone itself is very easy to break and requires daily cleaning, i would not recommend giving this phone to a kid or someone who works trades. Also the cellular data is really trash, and others that have had this phone before around me said they broke this phone in the first month or so. My overall rating is a 6/10
Value
2 out of 5
2
Response from Samsung USBy R&R Team, November 4, 2025
Hey NOS123, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and wanting the peace of mind that comes from knowing your phone is going to last the whole period of your usage. We have provided a link to an article that helps our customers transition from the standard form to this unique foldable. We have also shared links to the Customer Care+ Team if you are interested in exploring additional coverage for your peace of mind, and to the Samsung Support Team if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
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