Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,638 Reviews)
Open Ratings Snapshot
Rating breakdown 1,638 reviews
5 Stars
1,321
4 Stars
232
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product. 
(
167 out of 194
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
1 out of 5
1
Disappointed
on November 6, 2025
Posted by: Iwantedtolovethephone
[This review was collected as part of a promotion.] Phone keeps breaking screen is unstable. Phone shuts off randomly. Overall bad experience.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, November 7, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you every day, and we would love to help you resolve your frustrations. We have provided a li nk to an article to help you with the crashing you mention experiencing with your device. We have also shared a link to the Samsung Support Team and warranty information to assist you with any repairs you may need with your device. Lastly, we have Customer Care+ available to help provide additional peace of mind with the protection of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not much has changed
on January 23, 2026
Posted by: Sam S
from CA
Expertise:Intermediate
Verified Purchase:Yes
Very similar to my previous phone Galaxy Z Flip 4, which I liked. but the screen started glitching when I would flip it open. Not as much upgrades or enhancements. Camera quality appears to be almost the same. Probably should have waited to upgrade and ride out the glitches.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 23, 2026
Hey Sam S, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important it is to feel that you've made a good investment in a new device, and wanting to feel excited during an upgrade with new features. We have provided a link to the complete manual to help you with the upgraded capabilities, especially Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic!
on July 30, 2025
Posted by: miltspoon
I bought both the Flip 7 and the Fold 7. The Z Flip 7 is fantastic. I have had earlier Flips but this is the best yet. The phone open is as big as my old S25 Ultra. You cannot even see the fold in the screen. It us fast, it is awesome.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
garbage dont buy
on December 21, 2025
Posted by: jvonf
from san jose, ca
Expertise:Expert
Verified Purchase:Yes
dont buy this garbage. I upgraded from a flip 5 and several of my key apps wont load. wasted HOURS of my time fixing this.
Hey samsung, whatever corners you cut on this phone, hope it makes you even richer.
I will never buy another one.
No, I would not recommend this to a friend.
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, December 22, 2025
Hi there Jvonf, we are grateful for your feedback on your Samsung Galaxy Z Flip7. We know how important specific apps are to you for personal or professional uses. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team and your warranty information to help you work towards a resolution if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seeing is believing.
on August 26, 2025
Posted by: Lsarm212
[This review was collected as part of a promotion.] Wow, I'm truly impressed with the Sansung Ultra's features! This watch has so much to offer! I'm surprised and impressed. The fact it can calculate your sleep stages, hours, if you snore, heart rate, 1st sleep, 2nd sleep (naps), movements, actual sleep time, awake, REM, Light and deep sleep is a feature in detail. It helps me to understand my pattern. It, also, offers a feature that will help you get started on a healthier path so, you are rested, as expected. I need this.
Other great features, over and above: Body Composition (pretty close to accurate), setting your favorite exercise for monitoring, Vascular Load, Antioxidant Index, Age Index, Energy Score, AI, and other basic necessities. All features are useful and surprising how it knows you body! I'm not saying it's perfect, yet close, and what it offers works for me. Soon we will not need a doctor to tell us what's wrong. Imagine that!
The battery life is key for me. I get approximately 3 days of usage before charging it, again. This is great considering how often I depend on the watch. I get calls, make calls, receive texts and text, visual alerts on Ring, and others that I have set. I can actually say, its my mini phone.
There so much to say about this particular watch and not enough space. I will say, I find it to be a superior watch and probably one of the best out there. Don't hesitate. Get one! You will not be disappointed with all that it has to offer! Hey, I can swim or shower with it, too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect... Getting there.
on September 5, 2025
Posted by: Jazz
from New Hampshire
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone. I use Dex a lot so the Flip 7 is my first Samsung Flip phone. The phone is really great. I give it 4 out of 5 because I do think the widgets could be much better with more options on the cover screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, September 5, 2025
Hello Jazz, Thank you for sharing your experience with the Galaxy Z Flip7 512GB. It’s great to hear that you’ve enjoyed its sleek design, powerful performance, and especially how well it works with Samsung DeX for productivity. It’s exciting to learn that the Flip7 is your first Samsung Flip phone and that it has made such a strong impression. Insights like yours help show how the Flip series continues to combine innovation with practicality, making it perfect for users who want both style and function. We appreciate you being part of the Samsung community. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for me
on October 17, 2025
Posted by: Mimi
from Vancouver, WA
Verified Purchase:Yes
I love using the front screen for txts and spotify/youtube. This is the perfect phone for me and my lifestyle!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 22, 2025
Hi there Mimi, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that this device to perfectly aligns to your needs and lifestyle, and that the flexibility of use is so helpful to you. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has many options of customization.
on October 12, 2025
Posted by: Loverofsamsung
[This review was collected as part of a promotion.] My galaxy flip is my day to day use, like social media scrolling, taking pictures and playing my games like Love and Deepspace.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 425-432 of 1638 results 
<< 1 ... 52 53 54 55 56 ... 205 >>