Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,638 Reviews)
Open Ratings Snapshot
Rating breakdown 1,638 reviews
5 Stars
1,321
4 Stars
232
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product. 
(
167 out of 194
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
This product has great quality features 👌
on December 6, 2025
Posted by: MagicPixels
[This review was collected as part of a promotion.] I love the new Samsung "AI" has really good quality photos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Z Flip to date.
on December 24, 2025
Posted by: William S
from Orange county California
Expertise:Expert
Verified Purchase:Yes
The Z Flip7 is more responsive than the Z Flip6. Everything is a bit better with this model. After a thorough test, I ordered one for my wife for Christmas.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, no crease
on December 26, 2025
Posted by: AshleyG
from Colorado
Verified Purchase:Yes
My husband loves this phone, the videos & camera quality are great! There is no visible crease at all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z flip the Best
on December 27, 2025
Posted by: Loaiza H
from Boston
Expertise:Intermediate
Verified Purchase:Yes
Es bonito, práctico, pequeño,comodo, rapido, excelente telefono
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on December 28, 2025
Posted by: Anonymous
from Louisiana
Expertise:Expert
Verified Purchase:Yes
I traded my Flip 5 for this flip 7 and it is much better thatn the 5. Thinner and the screen fold section is better than the 5. I am very impressed with this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 29, 2025
Posted by: Jcportillo
Verified Purchase:Yes
All phone working great I will tried to used at another country
Response from Samsung USBy R&R Team, December 30, 2025
Hey Jcportillo, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We love hearing how much you are finding this device to be great and reliable for your usage. We have shared links to a few resources to help you discover additional capabilities, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone my first AI phone
on December 29, 2025
Posted by: JL NY
from New York , NY
Expertise:Expert
Verified Purchase:Yes
Great phone my first AI phone So far I love all the new features
Flexible screens are fantastic
Cheers.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 30, 2025
Hi JL NY, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are pleased with the usage of your device and the integration of Galaxy AI. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Network issues
on January 2, 2026
Posted by: Srik
Expertise:Intermediate
Verified Purchase:Yes
I have been having consistent network drops with my new phone, specially WhatsApp. Never had this problem with my previous S23 ultra. Otherwise the phone is comfortable.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 2, 2026
Hi Srik, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important the reliable connection of your device to your carrier is to you every day. We have provided links to a few troubleshooting guides to assist you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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