Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,638 Reviews)
Rating breakdown 1,638 reviews
5 Stars
1,321
4 Stars
232
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
167 out of
194)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
Not just a fad
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Have had the flip 5, I was very excited to get the flip 7 because of the upgrades made. The 5 felt pretty good but was lacking in some power. The new 7 with the better processor, more ram and better camera have made me happy since I got it.
The phone itself fits so cometably in my pocket and hand that I really can't see myself going to back a normal brick or candy bar style phone.
I'm really looking forward to seeing what happens with this technology in the future. I'm expecting lots of good things out of Google AI in the future as well which will only make this incredible device even better .
The phone itself fits so cometably in my pocket and hand that I really can't see myself going to back a normal brick or candy bar style phone.
I'm really looking forward to seeing what happens with this technology in the future. I'm expecting lots of good things out of Google AI in the future as well which will only make this incredible device even better .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My introduction to foldable screen phones
on December 5, 2025
Posted by: StarryNomad94GPG
[This review was collected as part of a promotion.] I wanted to upgrade from my budget pixel 8a and missed my old Samsung galaxy so I decided to research newer Samsung devices. I've never been one for what I think are fads or gimmicks, but the more I researched foldable phones, the cooler I thought they were. In the end I decided to try out this years Flip7 over the Motorola Razr due to my familiarity and trust with Samsung, as well as their parity/competitiveness with other companies. I love my new phone as it is able to handle the things I need it for as well as AI assistance for things I need help with. Galaxy AI helps me set up pictures as well as wakes me up with a morning brief and Playlist, which is a neat feature. A couple of weeks into owning this phone and I'm glad I came back to Samsung for my mobile needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very compact and extremely functional.
on December 5, 2025
Posted by: Horsewhisperer8
[This review was collected as part of a promotion.] I use this device for multiple apps, very functional and compact.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 5, 2025
Posted by: lovezflip7
[This review was collected as part of a promotion.] Using Zflip 7 made it more convenient. The folding screen has become easier than before. It's nice that the screen doesn't change even after opening and closing it a lot. Even after using the phone for a long time, there is no hot sensation. However, I can feel a hot sensation when charging. It's more convenient to use because it's been upgraded compared to the Zflip series I used before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Z Flip 7
on December 5, 2025
Posted by: ZionReigns12
[This review was collected as part of a promotion.] I love my Samsung phone as I've been purchasing Samsung products over 15 years... My phone is life a little computer as well as video camera. The flexibility of talking on the phone as well as playing games, sending money via bank account and checking email simultaneously is a PLUS!!
I love all my Samsung products as they're all "Smart" and interactive with each device. I have 2 televisions, one phone, a tablet, chrome device and will be purchasing a refrigerator soon.
I love ALL things Android and Samsung is synonymous with same.
As long as Samsung and I exist in this realm, I'll be forever a loyal customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I adore this product!
on December 5, 2025
Posted by: plumbum
[This review was collected as part of a promotion.] I love the Galaxy AI! I also adore the flipping and the customization so much. My favorite phone of all time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice phone but not made to last
on December 5, 2025
Posted by: Tankdaman
[This review was collected as part of a promotion.] Well, this phone was great at first, the galaxy ai was interesting, phone was decent, then the problems came, ive sent it back twice in the few months I had it, one time it was fixed amd then the second time they said it was out of warranty and wouldnt be fixed due to drop damage, when they sent it back, they had a arrow pointed at a piece of glue that whipped right off. Now I got limes down my hinge and samsung not honoring their warranty. Phone keeps getting lines down the fold of screen and other issues so buy at your own risk
Value
2
Response from Samsung USBy R&R Team, December 9, 2025
Hi Tankdaman, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how disappointing it can be when you have a device that is not aligning to your expectations in durability. We have provided a link to an article to help you best care for your device. We have also shared links to the Samsung Support Team and your warranty information if you want to discuss this matter further and work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
So cute and practical!
on December 5, 2025
Posted by: Acardcalled
[This review was collected as part of a promotion.] I purchased the mint green one and it's such a soft color. I love it! I know some reviews online have complained about the battery life, but I don't see that it drains especially fast. I mostly use the outer screen, which is actually really convenient. I got this phone for the nostalgia, but also for the practicality of having a smaller device and to be less distracted whenever I need to use my phone. So I keep all of the apps that I would regularly use in the launcher widget and everything else I leave off so I can't get distracted by doom scrolling. I've played some games on it, and it does get warm, but it's not anything excessive. I don't really notice the crease unless I'm looking for it. I was a bit skeptical about the Galaxy AI, but the feature is especially good with the photos! Though, if taking high quality photos is your thing, this phone isn't for you. For regularbpics, though, I think it's perfectly fine. I highly recommend this for anyone who wants a phone with less distractions.
Value
5
Written by a customer while visiting Samsung US