Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,661 Reviews)
Rating breakdown 2,661 reviews
5 Stars
2,048
4 Stars
442
3 Stars
101
2 Stars
29
1 Star
41
85%of customers recommend this product.
(
195 out of
230)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
Best flip phone ever.
on May 25, 2026
Posted by: Jimmydahat
[This review was collected as part of a promotion.] The new Galexy AI update has really bridge the gap between expectations and reality. I use as seamlessly as you would spell check. From making schedules to craticing a speech, it is apart of my everyday life. Keep up the good work samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade to the flip7
on May 25, 2026
Posted by: Kledford1987
[This review was collected as part of a promotion.] I've always had Samsung galaxy phones for years and years now. I decided to get the flip 6 when it came out and fell in love with it. Just upgraded to the flip 7 and its even better!! Love how you can FaceTime on top half and continue working or shopping whichever on the bottom half. Its seamless screen no insim in the middle of the screen, where it flips shut. Great battery power lasts me all day and into the night. So many great features to many to list! From Galaxy AI to camera functions... If your going back and forth on getting one do it. You'll love it like I do!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Zflip Series
on May 25, 2026
Posted by: Sharkle
[This review was collected as part of a promotion.] I have been on the Zflip bandwagon since the 5 and I will never go back to another phone.
Pros: Compact, fast, good battery life
Cons: No privacy screen, the hindge dings too easily, and the camera is ok.
The camera makes sense, and the privacy screen wiuld be a nice touch. But the hindge? It needs to be coated so it's less susceptible to dings and scratches.
All in all, I love the flips. Even eith the cons the phones are still worth every penny in my opinion.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a big improvement on the Z5
on May 25, 2026
Posted by: Wuffo1813
[This review was collected as part of a promotion.] For everything not done on my computer. Phone, camera and to keep up with work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is another great Samsung device!
on May 25, 2026
Posted by: Jrw1122
[This review was collected as part of a promotion.] The phone is a flip 7. It is a flip. The phone is totally awesome. The screen is spectacular, no obvious crease.
The phone does everthing I have come to expect from Samsung.
I love the phone for many reasons but the biggest reason is i am able to track my wifes blood sugar.
I had a competiors flip phone, i sent it back as it will not run the app i need it to run.
Samsung is always updating to insure new apps run on their phones. The other companies do that, but not as fast!
Great phone!
The phone does everthing I have come to expect from Samsung.
I love the phone for many reasons but the biggest reason is i am able to track my wifes blood sugar.
I had a competiors flip phone, i sent it back as it will not run the app i need it to run.
Samsung is always updating to insure new apps run on their phones. The other companies do that, but not as fast!
Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone
on May 25, 2026
Posted by: Dslucido73
[This review was collected as part of a promotion.] Compact and reliable.. I get a lot of compliments on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very dependable my 2nd one
on May 25, 2026
Posted by: Deep1957
[This review was collected as part of a promotion.] The features are wonderful Especially the AI and the wallet I also have the watch 8 which compliment the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
After a year it starts over heating fast
on May 25, 2026
Posted by: TattooTron
[This review was collected as part of a promotion.] Good phone like all the stuff on it the only thing that is not good is it gets very hot after a year and the battery drains fast even when not in use cause of how hot it gets
Value
3
Response from Samsung USBy R&R Team, June 1, 2026
Hi there TattooTron, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you troubleshoot the temperature of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your devie. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US