Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,661 Reviews)
Open Ratings Snapshot
Rating breakdown 2,661 reviews
5 Stars
2,048
4 Stars
442
3 Stars
101
2 Stars
29
1 Star
41
85%of customers recommend this product. 
(
195 out of 230
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Z Flip 7 - super unique phone with great features
on October 9, 2025
Posted by: JonH
from St Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
Love the features of the latest OS, and the Flip has some great functionality for me. I like the slim bezel and the cover screen especially. It makes it super unique!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone…easy to carry
on October 12, 2025
Posted by: cornbread
Verified Purchase:Yes
Great phone especially if you like to customize and use to see instagram and facebook. Love the ability to change themes Nice phone in Small package!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Small size after fold
on June 30, 2026
Posted by: Frank619
[This review was collected as part of a promotion.] Galaxy display is excellent for my view of the youtube
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This product is overrated(freezes& overheats)!!!
on August 4, 2025
Posted by: Rqk007
[This review was collected as part of a promotion.] Processor downgrade was a big mistake!My phone CONSTANTLY OVERHEATS AND FREEZES!I AM RETURNING IT FOR A MOTOROLA RAZR FLIP!!!
Value
1 out of 5
1
Response from Samsung USBy R&R, August 5, 2025
Hi Rqk007,
Thank you for sharing your insights and experience regarding your Galaxy Z Flip7. It is customary for the device to generate heat during extensive usage. Should you observe your phone becoming warm while running intensive applications such as GPS, installing new applications, or streaming content, it is advisable to terminate background applications to conserve battery life. If the device remains excessively warm to touch, please contact Samsung support for further assistance. Additionally, you may consult online resources that provide troubleshooting guidance, such as "Keep your Galaxy device at its normal operating temperature.” Your feedback is highly appreciated. Thank you for informing us; we value your participation as a member of the Samsung Team.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Flip 7
on September 1, 2025
Posted by: Patti
from Indianapolis, IN
Expertise:Intermediate
Verified Purchase:Yes
Battery lasts longer than my Flip 3. The camera is improved. Love the new colors.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R, September 4, 2025
Hey there! Thanks a bunch for sharing your thoughts on the Galaxy Z Flip7. We're glad you noticed the improvements; battery life and camera quality were definitely big focuses this time around! We truly appreciate your review and are so happy to have you as part of the Samsung community. Thanks again! -Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the phone
on September 26, 2025
Posted by: Fryed40
[This review was collected as part of a promotion.] The phone is awesome,i love all the features. The galaxy ai is awesome, Bixby is so helpful and so informative. The only complaint i have is where the screen protector folds it gets air bubbles, its expected but its a pain sometimes. I do wish i would have gotten the fold, for the bigger screen but the flip is awesome anyways. Thanks Samsung keep up the awesome work
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
the quality of the foldable screen improved
on October 29, 2025
Posted by: maggie
Verified Purchase:Yes
let's see after few months. It's still new. will see
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Maggie, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the enhanced capabilities and design of your new device. This device has been extensively stress tested for durability. We have also shared a link to an article with tips we recommend to help you care for this unique phone. We have lastly shared a link to the Customer Care+ Team if you are interested in adding further protection to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on November 4, 2025
Posted by: LilaLou
[This review was collected as part of a promotion.] The Z Flip 7 offers an excellent phone and operating system experience. I was seeking innovation, and the Z Flip 7 has certainly delivered. I particularly appreciate the enhanced and more robust phone design, and the continuous improvements to Galaxy AI are impressive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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