Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,333 Reviews)
Rating breakdown 2,333 reviews
5 Stars
1,822
4 Stars
366
3 Stars
84
2 Stars
26
1 Star
35
86%of customers recommend this product.
(
192 out of
222)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
I loved it fit perfect in my pocket. worked great
on May 25, 2026
Posted by: 4u2casmile
[This review was collected as part of a promotion.] worked great had no problems opening or closing lots of times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is one of the best phones by far
on May 25, 2026
Posted by: Ivey211
[This review was collected as part of a promotion.] I use my Galaxy Z flip for almost everything. Movies, games, and almost everything else. This phone is very fast and advanced and it has amazing AI features built in to the phone with Galaxy AI. This Galaxy phone lasts all day and I am a heavy user of my phone and at the end of the day it is usually at 20 - 30 percent, this is a huge improvement campared to my old Non-Galaxy phone. Overall I rate this phone 10/10, Samsung did a great job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it but need better hinge protection
on May 25, 2026
Posted by: Lisaxze3
[This review was collected as part of a promotion.] The Galaxy flip 7 is great I love it the AI features are awesome and very helpful, the samsung store add one make ot 10 times better being able to use any app on the front screen, not having to open the phone to full size, but still have full access is very convenient. Great camera!!! The only criticism i have is if dropped on the hinge it is very sensitive and hav we had to replace a few phones due to this. You can however get a good case with hinge protection and they work great while the last. The hinge piece always falls off the cases after a couple months and I've tried all different cases from normal range to rather high priced, but always get the same result, 2 maybe 3 months tops and the cases falls apart, and the phone if dropped gets broken.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on May 25, 2026
Posted by: Spank20
[This review was collected as part of a promotion.] Great looking pictures, front and back screen shows well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the compact form factor budy can be buggy
on May 25, 2026
Posted by: Wnlcook87902
[This review was collected as part of a promotion.] Not sure if this is specifically an issue with my device but there are a few bugs and it will do weird things sometimes. It will download things and then not let me reorganize the folders, and certain apps will just not work. I previously had the Z fold and never had any of these issues also, despite them being different phones so yes they will operate differently. The level of which the two operate differently is extremely vast. It was very weird moving from one to the other.
I wish the front screen had more capabilities and wasnt as limited without using a third party app emulator.
But I love the size and controlling music, scanning tickets, easily checking maps, and selfie are all great on this device. Camera quality is great for close shots, zoom is iffy. And as for built quality itself, the phone is very sturdy and feels premium.
The Galazy Ai is great for extracting text out of photos which is very handy when traveling. And the response time for questions is very fast. I do hope future models have more color variations and better battery life. It does drain pretty quickly with heavy use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality but hard to use touch control
on May 25, 2026
Posted by: Wnlcook87902
[This review was collected as part of a promotion.] The sound quality is excellent as is battery life. The design is sleek and very unique, but the triangle shape makes the touch controls sometimes inaccurate or awkward to operate.
I love the Galaxy Ai active listening feature. Especially when walking or carrying things. Being able to just say "volume up" without touching the handle? Stock? Arm?( Idk what it's called lol, but the part with the touch controls) is so kuch easier and super cool. I'll be upgrading to the new models after I've had these a little longer as I saw they eliminated the triangle shape in newer models
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love it but need better hinge protection
on May 25, 2026
Posted by: Lisaxze3
[This review was collected as part of a promotion.] The Galaxy flip 7 is great I love it the AI features are awesome and very helpful, the samsung store add one make ot 10 times better being able to use any app on the front screen, not having to open the phone to full size, but still have full access is very convenient. Great camera!!! The only criticism i have is if dropped on the hinge it is very sensitive and hav we had to replace a few phones due to this. You can however get a good case with hinge protection and they work great while the last. The hinge piece always falls off the cases after a couple months and I've tried all different cases from normal range to rather high priced, but always get the same result, 2 maybe 3 months tops and the cases falls apart, and the phone if dropped gets broken.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone works perfect
on May 25, 2026
Posted by: Riccardo
[This review was collected as part of a promotion.] Your phone works perfect for me. I have had every series and we'll continue to have every series
Value
5
Written by a customer while visiting Samsung US