Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,271 Reviews)
Rating breakdown 2,271 reviews
5 Stars
1,782
4 Stars
349
3 Stars
83
2 Stars
24
1 Star
33
86%of customers recommend this product.
(
192 out of
222)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Posted by: John
from Rochester, ny
Verified Purchase:Yes
It's compact to fit into any small pocket, yet expandable to display camera shots & videos
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
מאוד נוח קטן בכיס כבר לא מסוגל להתרגל למשהו אחר
on April 12, 2026
Posted by: DavidSitzker
[This review was collected as part of a promotion.] פשוט עובד חלק מהיר יותר ממני הוא יותר מחכה לי מאשר אני לו אני משחק איתו המון משחקים כבדים במשך 3 שעות ברציפות 0 תקלות פשוט אין על הטלפון הזה שלימות זה המילה
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Love the size hate the quality
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I am doing this through Galaxy AI!!
This is my fourth flip phone I had I love them for the first few weeks then they all get a black sound right at the fold then a week after that I can't use my screen at all because of my insurance I can only get another flip phone and not another Style I love how I don't have to open the phone I can use most features on the front screen the main issue I have is after 4 flip phones having the same type of problem it really sucks
Value
1
Response from Samsung USBy R&R Team, April 15, 2026
Hey Crystallee123, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how frustrating it can be when your device is not providing the experience with the display you are expecting. We have provided a link to an article to help protect this unique design. We have also shared a link to the Samsung Support Team to assist you if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Facebook
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This Phone is great but it's missing one thing
on April 16, 2026
Posted by: Ferrort
[This review was collected as part of a promotion.] First I updated to the 8.0 And it has Samsung DexBut the problem is it doesnt has The 8.5 so I want a S26 Ultra Now this company is t mobile so bring me the t mobile one I'm gonna win this s26 ulra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Screen Issues
on April 17, 2026
Posted by: Xentipedes
[This review was collected as part of a promotion.] Loved my phone in the beginning. It's very unique but it's special feature is also unfortunately it's downfall. There's a small dip in the middle of the screen that's only visible when light hits it a certain way which isn't an issue for me. However, over time with folding the phone closed over and over again, the screen suddenly cracked, even though i hadnt even dropped it. The inner screen suddenly glitched along the fold line and the outer screen showed signs of broken glass. The pixels on the screen slowly come out of service everyday since the initial crack. Love my phone but the folding part needs more work.
Value
3
Response from Samsung USBy R&R Team, April 20, 2026
Hello Xentipedes, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to review any and all options available to you for a resolution. We have also provided a link to an article with recommendations we find helpful to our customers to care for this unique device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
3
Too Delicate!
on April 18, 2026
Posted by: Retired in Nevada
I have a good track record w/ phones [my last 2 lasted over 5yrs w/ no damage].
The Flip 7 is so so DELICATE! I'm on my 3rd in 6 MONTHS!
It is a cute, gimmicky phone--- thank goodness i got the INSURANCE! :/
The Flip 7 is so so DELICATE! I'm on my 3rd in 6 MONTHS!
It is a cute, gimmicky phone--- thank goodness i got the INSURANCE! :/
Response from Samsung USBy R&R Team, April 20, 2026
Hi there Retired in Nevada, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how important it is to feel confident in the durability of your device. We have provided a link to an article that helps our customers care for this unique design. We have also shared a link to the Samsung Support Team if you have questions, or are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features & Versatile
on April 20, 2026
Posted by: Dinha4
[This review was collected as part of a promotion.] The new Galaxy Z Flip 7 is super versatile and efficient. I love having the power of an android phone that can fold, still allow me to do what I need with it closed, and when I need, I can open for the full power of a big screen. The features are great, has great battery life and the Galaxy AI features are also very useful. Allowing me to edit pictures, helps me to write better emails find things online and much more. The screen holds up great even with extensive use. I absolutely love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent improvements over the years, love it
on April 22, 2026
Posted by: Bigdog
[This review was collected as part of a promotion.] Excellent improvements over the years, love the new flip 7
Value
5
Written by a customer while visiting Samsung US