Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,271 Reviews)
Rating breakdown 2,271 reviews
5 Stars
1,782
4 Stars
349
3 Stars
83
2 Stars
24
1 Star
33
86%of customers recommend this product.
(
192 out of
222)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
Obsessed with this phone and its features!!!!!!!!!
on March 12, 2026
Posted by: LoverGirl
[This review was collected as part of a promotion.] I'm literally obsessed with my phone. Colour is beautiful, the flip is aesthetically pleasing, and overall, the Galaxy AI features are the best. So helpful and innovative. Can't wait for the privacy screen feature. Samsung is way ahead of the game.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the perfect phone
on March 13, 2026
Posted by: lgbeartq
[This review was collected as part of a promotion.] this is the perfect phone. amazing for gaming, recording concerts, selfies, anything you can think of. galaxy Ai is a great addition and turns my device into the perfect accessory to life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Flippin" fantastic!
on March 13, 2026
Posted by: Alo616
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Flip 7 and it has quickly become one of my favorite phones. The folding design is not only stylish but also super practical. It easily fits in my pocket or bag, and when I open it, I still get the full smartphone experience with a bright, smooth screen.
One of my favorite features is Galaxy AI. It’s honestly amazing how much it helps throughout the day. I use it to help summarize messages, draft quick replies, organize notes, and even improve photos. It saves time and makes everyday tasks easier.
In my daily life, I use the phone constantly for messaging, emails, photos, and staying connected with family and friends. The camera quality is great, and I love that I can partially fold the phone to take hands-free pictures or videos, which is perfect for quick family moments.
The cover screen is another feature I use all the time. I can check notifications, control music, and take quick selfies without even opening the phone, which is really convenient when I’m on the go.
Overall, the Galaxy Flip 7 combines innovation, style, and real everyday usefulness. Between the unique foldable design, strong performance, and the incredibly helpful Galaxy AI features, it’s a phone that truly makes daily life easier and more fun to use.
One of my favorite features is Galaxy AI. It’s honestly amazing how much it helps throughout the day. I use it to help summarize messages, draft quick replies, organize notes, and even improve photos. It saves time and makes everyday tasks easier.
In my daily life, I use the phone constantly for messaging, emails, photos, and staying connected with family and friends. The camera quality is great, and I love that I can partially fold the phone to take hands-free pictures or videos, which is perfect for quick family moments.
The cover screen is another feature I use all the time. I can check notifications, control music, and take quick selfies without even opening the phone, which is really convenient when I’m on the go.
Overall, the Galaxy Flip 7 combines innovation, style, and real everyday usefulness. Between the unique foldable design, strong performance, and the incredibly helpful Galaxy AI features, it’s a phone that truly makes daily life easier and more fun to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z zipp 7
on March 19, 2026
Posted by: Thomas
[This review was collected as part of a promotion.] Galaxy a one is a good product its affordable and reliable to use
Thanks you for your help and easy-to-use phone system I would very much recommend this product to friends and family members to get this product there is no other like it's kind.
Thanks you for your help and easy-to-use phone system I would very much recommend this product to friends and family members to get this product there is no other like it's kind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool features like being a flip phone
on March 21, 2026
Posted by: Kandicerose
[This review was collected as part of a promotion.] Cool features like being a flip phone and all, but the more yiu flip it the more it seems less trustworthy. Like the screen stopped working quickly because of a tiny price of something magnetized to it and it being flipped shut. And the battery was junk also.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fact that you can flip the phone, play
on March 23, 2026
Posted by: Jayjay4lilbit
[This review was collected as part of a promotion.] A great product galaxy a one has a picture that I needed to do my projects with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its nice and compact
on March 28, 2026
Posted by: SMRick2
[This review was collected as part of a promotion.] Galaxy Ai couldn't fix the first one I received. It created a crease right in the middle of the screen where it folds and became inoperable. The next one is starting to do it as well but it's still working for now.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi there SMRick2, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy Z Flip7. We understand how distressing it can be when your device is not meeting your expectations in functionality. We have provided links to the Samsung Support Team to help you resolve this experience and an article with tips we recommend for taking care of this unique device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Great Idea but poorly implemented and not supporte
on March 30, 2026
Posted by: Disappointed
[This review was collected as part of a promotion.] I decided to buy the flip because I was tired of having a phone that didn't fit in my pocket comfortably. My last phone was so large it spent more time sitting on tables or the seat next to than in my pocket.
My hope was that the flip would be a bit more damage resistant, my last phone had 3 costly screen replacements. My hope was the softer folding screen would be more resistant to damage but this was not the case. The very first time it was dropped, the screen broke and the repair cost was half the price of the phone.
I love the features of the phone, especially keyboard that appears when half folded, love on screen apps on the folded screen but too many require opening the phone to work when they could be functional on the cover screen.
Unfortunately all of the great features don't make up for the fragility of the phone. I ended up buying a burner for out of the house and only use this phone at home as I'm terrified of it breaking again and costing a fortune to repair. Kind of defeats the whole purpose or getting the smaller phone to carry around. I'll think twice about buying another Samsung phone again as this is the second phone I've had from Samsung that was excessively fragile and unreasonably expensive to repair.
Value
1
Response from Samsung USBy R&R Team, April 6, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not meeting your expectations in durability. We do offer Customer Care+ to help provide additional peace of mind to our customers with their device. We have also shared a link to an article with recommendations for caring for this unique device. We have lastly provided a link to the Samsung Support Team to assist you any time you have questions about your device, or available accessories to help protect your investment. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US