Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,269 Reviews)
Rating breakdown 2,269 reviews
5 Stars
1,781
4 Stars
349
3 Stars
83
2 Stars
24
1 Star
32
86%of customers recommend this product.
(
192 out of
222)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
4
Cool with compromises
on April 27, 2026
Posted by: Ddub4256
[This review was collected as part of a promotion.] I love the uniqueness of this phone. However there are some trade-offs. It's hard to find a good case. Also it's bulky in my pocket.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Slow and bad reception.
on April 27, 2026
Posted by: Harleyguy79
[This review was collected as part of a promotion.] I have problems with lagging real bad. It also does not pick up service or wifi very well at all. Other phones on same plan and networks pick up better. Very disappointed. Also it is very slick with out a case and ver very easy to drop. Galaxy AI is faster at pulling up a whole page or more of info than the phone is at pulling up Galaxy AI.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Harleyguy79, thank you for taking time out of your day to share your feedback on your Samsung Galaxy Z Flip7. We understand how important your device is to you for a range of daily tasks every day. We have provided links to resources to help you maximize the speed, and troubleshoot the connection to your Wi-Fi and carrier. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Flip 7 - this one's a charmer
on April 27, 2026
Posted by: Flipphonefan
[This review was collected as part of a promotion.] This is my fourth Galaxy Flip phone - as you can guess, I have alway liked them. But the 7 is, for me, a huge leap forward - the.mich more usable front screen, more robust hinge and the less noticeable crease add up to a very much improved user experience. Combine all that with the powerful Galaxy AI - and you've got.more than a phone, you have a full-fledged oersonal assistant in the palm of your hands. I've had my Flip 7 since release day, and is still in pristine condition - the new hinge still feels like when it was new, as compared to previous models that tneded to get a bit 'loose' with time. The front now has a lot more utility than before and I find myself opening the phone less and less - saving me time, battery life and wear and tear. I am learning more and more about how to use the AI features - so far they have been time saving, and I'm sure with more use I'll find more ways to utilize their power better.
Great phone - I wonder what the Flip 8 will bring.
Great phone - I wonder what the Flip 8 will bring.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy verygood
on April 27, 2026
Posted by: Jayd62
[This review was collected as part of a promotion.] Great phones and quality recommended love the service
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Flip 7 Rocks!
on April 29, 2026
Posted by: Phoenix
[This review was collected as part of a promotion.] I absolutely love the galaxy z flip 7! I love being able to do almost everything i need to do on the cover screen. It really comes in handy when i work because im able to listen to YouTube videos on the cover screen and save more battery than if I use it flipped open. This phone rocks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like how small and handy it is it sucks if you bre
on April 29, 2026
Posted by: CaousDirector
[This review was collected as part of a promotion.] I like the size and convenience of the size I just really don't like it because I've had to have the screen replaced already cuz of the way it cracked
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Beginner
Verified Purchase:Yes
There are so many different ways the fold is able to be used for and for me, it is really just quality of life. The cover screen is also super useful to access certain apps quicker or even for quick dialing people. I absolutely love the flip series and can't see myself ever going back!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is great
on May 9, 2026
Posted by: Infinity02Love
[This review was collected as part of a promotion.] Galaxy Ai is amazing it helps with everyday questions or problem solving issues. I use it all day everyday to play my games through Samsung apps, and the reminders and routine features are great for everyday use.
Value
3
Response from Samsung USBy R&R Team, May 11, 2026
Hey Infinity02Love, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are overall happy with the usage of your device, and finding Galaxy AI helpful for finding information. We have provided a link to the complete manual for your device to help you maximize your experience, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US