Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,634 Reviews)
Rating breakdown 1,634 reviews
5 Stars
1,319
4 Stars
230
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
163 out of
190)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Posted by: Vlsutton
from GEORGIA
Verified Purchase:Yes
Always had samsung phones! A bit disappointed with this one because when you have to hold your phone and talk thru it it is not very loud at all. Always have to excuse myself and go find a completely quite space to hear. I have great hearing but this phone lacks good speaker volumes
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, January 30, 2026
Hey Vlsutton, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone calls are to you, and needing the audio to be clear and able to heard with ease. We have provided a link to an article to help you with the speaker of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Handy not combursome.
on January 27, 2026
Posted by: Deej
from Iowa
Compact. Full featured. 24hr battery. Display easy to read. Works well for hearing impaired. Worth the money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 29, 2026
Hey Deej, thank you for your feedback on your Samsung Galaxy Z Flip7. We couldn't be happier to hear how pleased you are with the usage and battery life of your new device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 27, 2025
Posted by: Shawn247
[This review was collected as part of a promotion.] Great phone with Great AI features. Fast with a refreshing rate of 120.Bright screen with a Great pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung ZFlip 7
on July 29, 2025
Posted by: Dragonslayer
[This review was collected as part of a promotion.] I love the updated features of the larger front cover screen as well as the inner and lighter side. The smooth functionality of the software and added features. I truly admire the portability of the folding phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Major screen improvement
on July 29, 2025
Posted by: Flipfan
[This review was collected as part of a promotion.] The main screen's crease is now very hard to notice, barely perceptible when unfolded. My finger used to dip into the crease when scrolling down but not anymore. The Galaxy AI features have also gotten better, I like the wallpaper suggestions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big closed screen for tiktok camera preview!
on July 29, 2025
Posted by: Mahtay64
[This review was collected as part of a promotion.] I have the galaxy AI flip 7 and the compact nature fits in my pocket nicely yet unfolds to full size smart phone for normal business needs. I don't have to worry about it falling out of my pocket. Plus the camera.is great for random tiktok fun! The screen is easy to use and the large closed screen makes using widgets fun . I wish there were more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone it has everything.
on July 29, 2025
Posted by: Lovemyphone
[This review was collected as part of a promotion.] Galaxy AI AND I CAN USE MY PHONE AS A KEYBOARD WITH A MOUSE. HOW COOL IS THAT.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 7 Review
on July 29, 2025
Posted by: SamsungNut22
[This review was collected as part of a promotion.] The re-invented front screen is the perfect shortcut to the phone. Perfect for jobs that dontvreally allow phones. Nice size but yet still discreet.
Value
5
Written by a customer while visiting Samsung US