Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,272 Reviews)
Open Ratings Snapshot
Rating breakdown 2,272 reviews
5 Stars
1,782
4 Stars
349
3 Stars
83
2 Stars
25
1 Star
33
86%of customers recommend this product. 
(
192 out of 222
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
3 out of 5
3
Great Form Factor, Not so great hardware.
on March 30, 2026
Posted by: Techguy
[This review was collected as part of a promotion.] I purchased the device because I got tired of a slab phone taking up too much space. I will tell you, the flip 7 absolutely kills it there and often times forget it is in my pocket. Over time though, little nuances like not being able to open it one handed or even effectively use it with one hand has become a bit of a draw back. Being able to use just the cover screen for things is a very nice touch, I do appreciate being able to do that. I imagine the experience will only get better as Samsung continues to invest in and improve foldable technology.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 2, 2026
Hey Techguy, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the more compact design and ability to use the front display on your device. We have provided a link to the complete manual to help you adjust any settings to better align to your preferences for usage. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Being able to flip open a smartphone is insane!
on March 30, 2026
Posted by: Luiss706
[This review was collected as part of a promotion.] I use this phone for literally anything and everything. There's nothing this phone can do. The battery just lasts and allows me to do a lot of streaming, texting, calling. When I flip it close, it fits like a glove in my jean pockets, in my jackets, in my backpack, gym bag. With Galaxy AI, im able to search up items that come out in photos, listen and get a song name that I dont know. Its amazing how versatile this phone is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is my 3rd Flip Galaxy phone
on March 30, 2026
Posted by: FlipLover
[This review was collected as part of a promotion.] I've had this Flip7 phone for almost a year. The speed is excellent. The features are also very useful. I use it every day for social media, news, weather, and sometimes gaming. The AI feature is very helpful when looking up specifications and uses for products. I love the form factor of my Flip7. It is very compact for carrying in my pocket. And so far, the integrated screen saver has not separated at the fold like the previous Samsung Flips that I had. I am very happy with this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like the compact features of the phone
on March 30, 2026
Posted by: Bigdaddydawgmoonbeam
[This review was collected as part of a promotion.] The galaxy ai built into the flip z makes an old dog learn new tricks at an alarming rate. Coupled with great compact features and that duo becomes the single best phone made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z flip phone
on March 30, 2026
Posted by: Raysofsunlight
[This review was collected as part of a promotion.] I can ask galaxy AI questions and it can give me an anwser a lot better then what Google can
I also like the company size of the phone cause it can fit in my pocket and sit down without cracking the screen on it I enjoy watching movies on the front screen of the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product overall has been very useful for me
on March 30, 2026
Posted by: Opie1740
[This review was collected as part of a promotion.] Overall daily message, meetings, streaming, AI usage is very easy, it is a great phone, I have had samsung product always, and always will, thanks for making such awesome and useful products!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nothing like a Galaxy device.
on March 30, 2026
Posted by: Doitfortheflipz7
[This review was collected as part of a promotion.] I never want to use another phone than a galaxy device. I have the Zflip7. I love being able to fold my phone, giving me a screen and the lower half giving me a place to move a cursor around on the open page. This comes in handy for editing reasons. I love all the themes galaxy devices have. There are no customization features like them out there. The galaxy Ai features are amazing, especially for photo editing. Galaxy enhancer is an app that takes your photos and gives you the ability to recreate them unlike any app you would download off of the playstore. You can remaster any image, swap out faces in your selfie, eliminate unwanted objects, etc. And there is little effort. Ai detects these objects in your photos so you don't have to spend hours painting over the objects or things you would like to erase. Also, the when Galaxy rolled out their Ai composer, it was a game changer. Anywhere there is a text box to fill, you can select those special Ai diamonds symbol and compose anything you describe in your prompt with the ability to change your tone. You can also check for your own spelling and grammar in your own composed messaged or choose writing style where Ai summarizes your written text and "fluffy up" what you have written. These are tools that have been a game changer and I enjoy using them so much. Galaxy has set the stage for AI in their devices and continue to roll out updates that are defining the use of this technology that no other brand has done.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around great phone
on March 30, 2026
Posted by: LilRonC
[This review was collected as part of a promotion.] Phone is built good. Has great features. There really isn't nothing I can complain about my flip7. AI is awsome. I can basically control everything in my house with my flip7. All around awsome phone. Best phone I've ever had and its not close. Definitely recommend the flip7 to others.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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