Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,634 Reviews)
Rating breakdown 1,634 reviews
5 Stars
1,319
4 Stars
230
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
163 out of
190)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Posted by: Shel
from Las Vegas, NV
Expertise:Intermediate
Verified Purchase:Yes
Don't get me wrong, I love this phone with all the new features like the bigger cover screen and the less noticeable crease on main screen. The main reason for a 4 star rating is after having it for less than 6 months. There's a crunching noise when opening and closing the phone. I've never had that problem with my z flip 5. I take great care of my phone and can't believe it's making noise already. I hope it doesn't lead to more problems down the line.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Rossford Ohio
Expertise:Expert
Verified Purchase:Yes
Great Phone! Been a Flip phone fan since Galazy Z flip 3 from then on I had The Flip 4, 5 and now the best version Z flip 7! Always been a Samsung Phone Fan since 2010
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John C
Verified Purchase:Yes
I have been buying the Samsung Galaxy Z Flip smart phones every year to get the newest version. I love that I can close it and it fits comfortably in my pocket instead of being bulky. Every new version has a longer lasting battery, increased speed, improved camera, better hinge, etcI highly recommend the Galaxy Z Flip 7.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 30, 2025
Hi John C, we appreciate your feedback on your Ssamsung Galaxy Z Flip7. We are ecstatic to hear that you are pleased with the design and usage of your new device. We have shared a link to the complete manual for your device to help you with the new features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Evan L
from Spring, TX
Expertise:Intermediate
Verified Purchase:Yes
The build quality is a lot better than expected, it's durable, small, and beautiful looking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shizuka
from Hawaii
Expertise:Expert
Verified Purchase:Yes
This phone brings me back to the pre-smartphone era where every new phone I got actually felt fun! The large cover screen in combination with Good Lock means there are days I don't even need to open my phone at all. The inner screen does still have a noticeable indentation once you've used it for a few days -- I thought it would really bother me but I just forget about it after using it for a minute or so. I've had it for about a month and the hinge feels good and doesn't make any sounds. I do worry about the longevity with so many moving pieces and delicate inner screen, but it's hard to imagine ever going back to a slab phone after this.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Manoj V
Verified Purchase:Yes
I bought it for my wife; she loves Z Flip. She does not want any other model. Perfect for her.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Nancal7626
from Charleston, SC
Expertise:Intermediate
Verified Purchase:Yes
Im loving my new phone. I just have to get use to it
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 9, 2026
Hey Nancal7626, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear how much you are loving your new device. We have provided links to the complete manual for your device, and to the Samsung Support Team to assist you with your exploration and adjustment to your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tony VanDiver
from Chicago
Expertise:Expert
Verified Purchase:Yes
The Galaxy Flip 7 is my favorite phone I've had so far. It folds up nice and does not take up space in my pocket. I also love the Samsung DeX feature aw well. Samsung did not disappoint with this phone 💯💯💪🏾💪🏾
Written by a customer while visiting Samsung US