Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(2,274 Reviews)
Rating breakdown 2,274 reviews
5 Stars
1,783
4 Stars
350
3 Stars
83
2 Stars
25
1 Star
33
86%of customers recommend this product.
(
192 out of
222)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
This product has been faithful and tough
on March 22, 2026
Posted by: Missymay7976
[This review was collected as part of a promotion.] I use this phone for video chats with family I take lots of photos my grandkids and I play lots of games together I use it for appointment reminders alarm clocks and im also getting used to to the AI its been helpful in alot of ways
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product but I would love the flip7
on March 22, 2026
Posted by: Babygirl12
[This review was collected as part of a promotion.] I haven't tried anything on Galaxy AI but i would love to try on a FLIP 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my tablet
on March 22, 2026
Posted by: Cindylynn222
[This review was collected as part of a promotion.] Galaxy AI is amazing on this tablet. I just love all Samsung products. I rarely use anything else!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone needs a tune up
on March 23, 2026
Posted by: SamsungLoyalist
[This review was collected as part of a promotion.] Overall quality is good. However I bought 2 phones one for me and one for ny wife. After a month it stopped working when you open it, just a black screen. For the price tag I expected it to last more than 30 days. Mine on the other hand works well, with no issues. The unlock button on the phone is hard to get to especially if you have a case on it. Understand why they didn't make it stick out, but there has to be a happy medium
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera òn this phone
on March 23, 2026
Posted by: Saxline
[This review was collected as part of a promotion.] Would love the chance to have this again please and thank you for you time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Portability At Its Finest and more
on March 24, 2026
Posted by: Silentsol
[This review was collected as part of a promotion.] The Z Flip has been one of my favorite devices to use especially due to the portability. I never even feel it in my pocket at times. Another greay thing u love is just having the Flip feel. People always ask me about how the phone works or want to try it themselves.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
I don't see what the hype is all about
on March 24, 2026
Posted by: Notlovinit
[This review was collected as part of a promotion.] I use my zFlip7 for EVERYTHING! Work and recreation use it does ok, however, I have had several issues with the screen (green background), and now a random white line appearing and growing on the side of the screen. Despite having Samsung Care Plus, taking this phone to an "authorized " repair like UBreakIfix, is a complete joke and waste of time. Samsung AI customer service, isn't a benefit either, considering if you have already had a screen replacement, and the phone is still messing up, they can't authorize for a phone replacement. Now, my last option is having to mail my phone to Samsung for them to evaluate, and hopefully replace. I have always loved and owned Galaxy phones, but after what I have had to deal with this one, probably never again. This phone needs an upgrade with a privacy screen and to not have to feel the crease in the flip.
Value
2
Response from Samsung USBy R&R Team, March 25, 2026
Hello Notlovinit, thank you for your feedback on your Samsung Galaxy Z Flip7. We completely understand how frustrating it is when your device is not operating as intended or expected, and you are struggling to get the necessary repair for your device. We have provided a link to the Samsung Support Team if you have questions about your repair as the process proceeds. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
The hinged middle seems fragile
on March 24, 2026
Posted by: Juleen
[This review was collected as part of a promotion.] School and work device usage to calender and alarms.
Value
3
Response from Samsung USBy R&R Team, March 25, 2026
Hello Juleen, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are able to take care of your school and work needs with your device, and keeping up with your calendar and being on time during the day. We have provided a link to an article to help you ensure the durability of your device for prolonged usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US