Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(1,634 Reviews)
Rating breakdown 1,634 reviews
5 Stars
1,319
4 Stars
230
3 Stars
45
2 Stars
18
1 Star
22
86%of customers recommend this product.
(
163 out of
190)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (Verizon)
Customer Rating
5
This is an awesome phone!
on December 6, 2025
Posted by: BreezyBoi77
[This review was collected as part of a promotion.] I love the big screen. It's big when you open it & use it & compact & easy to manage when you close it. The camera is amazing! When it closed you can still use the small front screen to see messages, calendar etc. Still learning all the exciting features it has. I am definitely loving my new Z Flip 7 phone. Everything is fast on it. The screen clarity is awesome & it takes great pictures!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Flip Phone Upgrade!
on December 6, 2025
Posted by: KCWilder
[This review was collected as part of a promotion.] I absolutely love my Galaxy Z Flip 7. It's truly a pocket-sized powerhouse that has finally mastered the perfect balance of style, utility, and modern performance. This phone feels like a complete package and a significant leap forward for the flip phone design.
The most game-changing feature for me is the new, larger edge-to-edge cover screen. It's incredibly vivid and responsive with its 120Hz refresh rate. I can now do so much more without ever opening the phone—quickly responding to messages, checking my full calendar, and even running full apps comfortably. This feature alone has completely changed how I interact with my device. It truly makes the phone feel efficient and futuristic.
When I do flip it open, the main 6.9-inch display is gorgeous—bright, sharp, and immersive for watching videos or multitasking. The whole device feels sturdy and premium thanks to the durable Armor Aluminum frame and the new hinge design, which closes completely flat and makes the phone so satisfyingly thin and comfortable to carry. It slips into even small pockets with ease, which is a massive plus for practicality.
Performance has been excellent. Everything is snappy and responsive, from app launches to multitasking. I’ve noticed a real improvement in battery life this year; the phone comfortably lasts me a full day of regular use, which addresses a key concern I had with previous models.
The camera system is a pleasant surprise, too. The 50MP sensor takes crisp, vibrant photos, and t
The most game-changing feature for me is the new, larger edge-to-edge cover screen. It's incredibly vivid and responsive with its 120Hz refresh rate. I can now do so much more without ever opening the phone—quickly responding to messages, checking my full calendar, and even running full apps comfortably. This feature alone has completely changed how I interact with my device. It truly makes the phone feel efficient and futuristic.
When I do flip it open, the main 6.9-inch display is gorgeous—bright, sharp, and immersive for watching videos or multitasking. The whole device feels sturdy and premium thanks to the durable Armor Aluminum frame and the new hinge design, which closes completely flat and makes the phone so satisfyingly thin and comfortable to carry. It slips into even small pockets with ease, which is a massive plus for practicality.
Performance has been excellent. Everything is snappy and responsive, from app launches to multitasking. I’ve noticed a real improvement in battery life this year; the phone comfortably lasts me a full day of regular use, which addresses a key concern I had with previous models.
The camera system is a pleasant surprise, too. The 50MP sensor takes crisp, vibrant photos, and t
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Two small dent on the main screen
on December 6, 2025
Posted by: Nickname9191
[This review was collected as part of a promotion.] Less than a week from purchasing the phone, there appears to be two small dents in the main screen. I am not sure if it is a bubble in the screen film or a dent. The dent is noticeable.
Value
2
Response from Samsung USBy R&R Team, December 10, 2025
Hi there Nickname9191, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We know how valuable your phone is to you every day, and needing the uninterrupted usage of your display. We have provided links to the Samsung Support Team and your warranty information to assist you in reviewing all options available and working towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Jonesborough, TN
Expertise:Intermediate
Verified Purchase:Yes
This is my second Samsung Galaxy Z Flip phone. I had the Z Flip4 for several years and just upgraded to the Z Flip7. I love the new, bigger front screen and have always loved the compactness of the phone. It fits easily into any of my pockets and feels less fragile than a typical non-folding phone. I'm very happy with this purchase and with the trade-in credit I received for my former Z Flip 4!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 17, 2025
Hello LynnRL, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so pleased with the usage of your device, and finding it to be a great upgrade from your previous device. We have shared a link to the complete manual for your device to help you with additional capabilities on your device. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: KD Mo
from Anderson SC
Expertise:Intermediate
Verified Purchase:Yes
I purchased the red one and love it. It is a great phone with excellent features. The small size makes it worth it. I can carry it anywhere.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Magda
from Sacramento
Expertise:Intermediate
Verified Purchase:Yes
This phone is pure main-character energy. The moment I flipped it shut for the first time, I knew my old phone could never compare. The design? Iconic. The flip? Satisfying in a way that feels almost cinematic. Every time I open it, it feels like I’m revealing a secret.
It’s sleek, powerful, and somehow manages to be both futuristic and nostalgic at the same time. The screen is gorgeous, the performance is smooth, and don’t even get me started on how fun it is to use. This phone doesn’t just sit in my pocket—it makes a statement.
I am genuinely obsessed. The Samsung Z Flip has raised my standards, ruined all other phones for me, and I regret nothing. 10/10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alan
Verified Purchase:Yes
Very easy to store in your pocket. The front screen is very helpful. I can change my music, answer phones calls, test messages, read notifications without opening my phone. Very fun to open and close the phone. Battery last way longer than expected.
Written by a customer while visiting Samsung US
Posted by: Dani B
Verified Purchase:Yes
good product, unlocked, no problems to get it up and running
Written by a customer while visiting Samsung US